Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts
Google reviewers rate SmartFix Appliances 4.8 out of 5 based on 181 reviews, with the owner responding to 43% of comments. Customers frequently praise the company for same-day availability, professional technicians, and reasonable pricing for repairs on washers, dryers, and refrigerators. However, low-star reviews indicate a recurring pattern of incomplete repairs, where technicians left appliances with loose parts or unresolved issues after payment.
Data from Google, last updated November 2, 2026.
181 Google reviews we collected
Phrases our text analysis found in 161 written reviews
How often each topic comes up in the written reviews
We read 161 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Wonderful repair, it was so quick and everything works perfect.”
“Resolved the issue in a professional and timely manner.”
“I called him to come back the next day because I no longer had a dryer, and the technician hung up on me.”
“Excellent service and very polite and professional!”
“I had a different company come out the next day and said it was now damaged and they wouldn’t touch it.”
“Would definitely use them again and recommend them to a friend in the future.”
“Update: I would not recommend this company based on my experience.”
“On time even on a Sunday fair pricing and pictures to show me the damage”
“I was then asked to pay an additional $10 shipping fee.”
“Parts arrived quicker than expected, communication was good and clean up was respectful.”
“Fast same day service, friendly and reliable, thank you!”
“This company is a scam.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 181 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They were super quick to respond and were so nice. They had to come back multiple times to make fixes but wasted no time. I appreciate the transparency and service!
Very fast service and great work. Will use them again.
Wonderful repair, it was so quick and everything works perfect.
Very professional and very nice gentlemen
Great service, good prices. SmartFix came back to install the new parts on Sunday for no additional cost. Save that old washer, it's better than the new ones and SmartFix Appliances will keep it running.
I was very pleased with the service. The technician was so nice and efficient. I will use him again. Highly recommend!!
Great service would use anytime
Very helpful and fixed quickly!
Microwave was having start button issues. Called smart fix. They sent a service tech out in the same day. Resolved the issue in a professional and timely manner. Service was great. Fixed the problem. Would definitely use them again and recommend them to a friend in the future.
Reasonable pricing and great customer service.
Analyzing 7,250,7947.3M ReviewsFor 20,55020.6K Experts