I recently had a major vehicle repair completed at Smisco, and the experience was exceptional from start to finish. Major repairs can be stressful, but the team took the time to explain everything in detail, making sure I understood the issue, the repair process, and my options. At no point did I feel pressured into additional services or unnecessary work. The repair was completed quickly, the pricing was reasonable, and the quality of the work was outstanding. Most importantly, I left feeling confident that I was treated honestly and fairly. Trust is hard to find in automotive repair, and Smisco continues to earn mine every time. I have been a customer of Smisco for years, and this experience only solidified my loyalty. Their professionalism, integrity, and commitment to customer service keep me coming back. I highly recommend them to anyone looking for knowledgeable, trustworthy mechanics who truly put their customers first. Thank you, Jennifer E
Smisco Auto Repair
Smisco Auto Repair at a glance
Google reviewers rate Smisco Auto Repair 4.7 out of 5 based on 91 reviews, with the owner responding to 29 percent of them. Customers frequently praise the shop for its specialized knowledge of Volvo and other foreign vehicles, noting that staff provide detailed explanations and fair pricing compared to dealerships. Recurring themes include friendly communication, quick turnaround times, and the ability to handle urgent repairs or walk-in customers. However, some lower-rated reviews criticize high diagnostic fees for simple checks and instances where error codes were erased without resolving the underlying issue.
- Google rating: 4.7 out of 5 from 91 reviews (81% five-star).
- Reviews on this page: 91 Google reviews (64 with written comments, 2 with photos).
- Owner responses: the business replied to 29% of reviews.
- Most recent review: November 5, 2026.
- Service: Auto Repair Shop serving Memphis, Tennessee.
Data from Google, last updated November 13, 2026.
Star ratings
91 Google reviews we collected
- 5 stars7481%
- 4 stars1011%
- 3 stars44%
- 2 stars22%
- 1 star11%
Praise vs complaints
Phrases our text analysis found in 64 written reviews
- Praise10594%
- Complaints76%
Topic share
How often each topic comes up in the written reviews
- Price & value2421%
- Staff & attitude2321%
- Quality & results2018%
- Speed & response1614%
- Honesty & trust1513%
- Would recommend1110%
- Communication33%
What customers talk about
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The repair was completed quickly, the pricing was reasonable, and the quality of the work was outstanding.”
“They are fast same day service but pricey either way their great”
“Their professionalism, integrity, and commitment to customer service keep me coming back.”
“Matt Rupe and his team have provided outstanding service to both of my vehicles over the last few years.”
“I was back on the road in no time and thanks to the knowledge of available tire options I got exactly what I was looking for and needing for a great price.”
“Most importantly, I left feeling confident that I was treated honestly and fairly.”
“I highly recommend them to anyone looking for knowledgeable, trustworthy mechanics who truly put their customers first.”
“I cant recommend this shop highly enough.”
“Major repairs can be stressful, but the team took the time to explain everything in detail, making sure I understood the issue, the repair process, an…”
People customers mention
- Volvo 14 reviews
- Volvos 6 reviews
- Richard 4 reviews
- Saab 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
4.7 ★★★★★ 91 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
If you are in Memphis or the surrounding areas and you need a fair, affordable car repair shop, THIS IS IT!! When most car repair shops are looking to upcharge and take advantage, the people at Smisco are honest and upfront about everything. I would recommend them 1000 times. It's so refreshing to know there are still reputable people out there. They also specialize in luxury foreign vehicles.
- Price assessment: Great price
- Services: Service not listed
Thank you for the kind words! We’re so glad you felt the pricing was fair and that our team was honest and upfront with you. We also appreciate you mentioning our focus on luxury foreign vehicles, your support means a lot.
Sunday afternoon I had a small but concerning issue with my Saab, knowing how constricted my time at home was I did all I could with the power of internet at my reach and nothing came about, before I could give in I decided to check my cars historial of services and the name John Metoyer kept on coming up. John (whom is human to most but a Saab Savant to others but outright a blessing to anyone who is lucky to run into) works at Smisco which a walk from where I live. I had some time today to shoot on over to their building and was met with the greatest hospitality and service, Mr.Scobey was kind enough to get me in touch with John and soon before the day was over, my car was back up and running..I had to come back out and show them my outright gratitude. Everyone there was an absolute Gem. For now on my Wife and I will take our VW and Saabs to them.
- Price assessment: Great price
- Services: Electrical
Thank you for the wonderful review, it's great to hear that John and the team at Smisco were able to get your Saab back up and running, and that you felt welcomed and well cared for throughout. We truly appreciate your gratitude and that you and your wife will be bringing your vehicles to us as well.
Brought my 2012 Volvo S60 in. Friendly and helpful reception and mechanics. I appreciate how they took the time to answer all of my questions, clearly explain, and even show me the work that needed to be done. Definitely gained my trust and I’m returning plus encouraging other Volvo or Saab owners to bring their vehicles here.
- Price assessment: Reasonable price
- Services: Auto engine diagnostic, Oil change
Thank you for the detailed review! We’re glad you felt the reception and mechanics were friendly and helpful, and that we could answer your questions, explain things clearly, and show you the work needed. We really appreciate your trust, and we look forward to helping you again with your Volvo or Saab.
I stopped by because my AC went out on my XC60 in the Memphis heat (I had never been there before) and they got me right in without an appointment and all fixed up. Super friendly staff and I will be going back for any other vehicle needs. Thank you for the excellent experience!
- Price assessment: Reasonable price
- Services: Air conditioning
Brooke, thank you for the wonderful review. We know how difficult it is to be without air conditioning during the Memphis heat, so we’re glad we could get your Volvo XC60 in quickly and get you back on the road comfortably. We truly appreciate your kind words about our team and look forward to helping with any future vehicle needs. Thank you for choosing Smisco Auto Repair!
So glad the crew from Central Auto Repair has joined Smisco! Matt Rupe and his team have provided outstanding service to both of my vehicles over the last few years. They moved further away but it’s still worth the drive to have them work on our vehicles. Highly recommend!
Thank you, Ryan, for your kind words and continued trust in our team. We're honored that you've chosen to follow Matt Rupe and the former Central Auto Repair crew to Smisco Auto Repair. Building long-term relationships with our customers is one of the most rewarding parts of what we do, and we're grateful for the opportunity to continue providing honest, dependable auto repair and maintenance services for your vehicles. Knowing that you feel the drive is worth it means a great deal to us. We appreciate your recommendation and look forward to helping keep your vehicles running their best for many years to come. Thank you for trusting Smisco for your auto repair, maintenance, and diagnostic needs in the Memphis area.
My Toyota 4Runner is close to 200k miles so bigger maintenance items are starting to pile up. I took it in to have the ball joints replaced, an alignment done. They were so nice and friendly I went ahead and got my oil changed as well. I’m so glad I took it in, my 4Runner drives like it’s brand new. They really gave me peace of mind and were very knowledgeable about my Toyota and the upcoming maintenance options and potential costs. They weren’t pushy with anything and just helped me understand what I’ll be needing done in the future. They have me in love with my 4Runner again!
Thank you, Julia, for your detailed review and for trusting Smisco Volvo & Import Service Center with your Toyota 4Runner. It’s great to hear that your vehicle is driving like new again after the ball joint replacement, wheel alignment, and oil change. We understand that as vehicles approach higher mileage, it’s important to have a shop that can provide honest guidance on maintenance, repairs, and long-term vehicle care. Our goal is to deliver knowledgeable, pressure-free service so you can make informed decisions about your Toyota or any import vehicle. We’re glad we could give you peace of mind and help you enjoy your 4Runner again. We look forward to assisting you with any future Toyota maintenance and auto repair needs in Memphis.
I had new tires put on my 24 Civic Type R and an alignment done. These guys took special care of my car and made me feel at ease knowing it was done right and with the latest tech. I was back on the road in no time and thanks to the knowledge of available tire options I got exactly what I was looking for and needing for a great price. I’ll definitely be doing more business here. Glad to know they can work on newer vehicles that sometimes cause headaches when taken anywhere but the dealer. Very pleased with them.
Thank you, Timmy, for the detailed review and for trusting Smisco Volvo & Import Service Center with your Civic Type R. We understand how important it is to have confidence when servicing a high-performance vehicle, and we’re glad our team could deliver that peace of mind. Providing precision tire installation, wheel alignment, and advanced diagnostics for modern vehicles is a key part of what we do. Our goal is to combine up-to-date technology with experienced technicians to ensure every vehicle is serviced correctly and efficiently. We appreciate your business and look forward to helping you with any future tire, alignment, or import auto service needs in Memphis.
My favorite mechanic, Matt Rupe has now joined Smisco. I trust Matt with all my auto needs He brings his expertise to work on all makes and models of automobiles to Smisco. He is my families choice when we need a trustworthy and honest mechanic.
Thank you, Regina, for your thoughtful review and for your continued trust in Matt. We’re proud to have Matt Rupe as part of the team at Smisco Volvo & Import Service Center, and it’s great to hear that his reputation for honest, dependable auto repair continues to make a difference for you and your family. At Smisco, we’re committed to providing expert service on Volvo and all import and domestic vehicles, backed by technicians who prioritize integrity and precision. Your confidence in our team means a great deal, and we look forward to continuing to serve your automotive needs.
Great service and proceed well! Had issues with my Volvo and they were able to diagnosis the problem for way less than the dealership! Highly recommend if you have a Volvo!
MeYucca, thank you for the 5-star review and recommendation! We’re glad we could accurately diagnose the issue with your Volvo and provide a cost-effective solution. As an independent Volvo specialist, we focus on honest diagnostics, quality workmanship, and fair pricing. We truly appreciate your trust and are always here whenever you need reliable Volvo service.
Business details
- Address: 2032 Sycamore View Rd Ste 104, Memphis, TN 38134
- Phone: (901) 372-3716
- Website: smiscoautorepair.com
- Service area: Memphis, TN