Smith Window Washing and Gutter Cleaning logo

Smith Window Washing and Gutter Cleaning

Window cleaning service · Sacramento, CA · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 71 pressure washing servicesPosition by Experts Score among all companies we track in this category. · better than 77%
5.0 ★★★★★ 68 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
13%reviews answered by the owner
Aug 2026latest review

Smith Window Washing and Gutter Cleaning at a glance

Google reviewers rate Smith Window Washing and Gutter Cleaning five stars based on sixty-eight reviews, noting that the owner replied to only thirteen percent of them. Customers frequently cite punctuality, professional communication, and fair pricing for window, gutter, roof, and solar panel cleaning services. Recurring themes include thorough work quality, friendly service, and high satisfaction with the results, leading many to recommend the business or plan repeat visits. No common criticisms appear in the provided five-star excerpts.

  • Google rating: 5.0 out of 5 from 68 reviews (100% five-star).
  • Reviews on this page: 68 Google reviews (59 with written comments, 1 with photos).
  • Owner responses: the business replied to 13% of reviews.
  • Most recent review: August 18, 2026.
  • Service: Pressure Washing Service serving Sacramento, California.

Data from Google, last updated November 3, 2026.

Score profile vs other pressure washing services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and value; weakest: craft & service.

Satisfaction100Reliability99Craft & service99Value100Momentum100Replies to reviews–Satisfaction: 100 (median 98)Reliability: 99 (median 98)Craft & service: 99 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)
This companyPressure Washing Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Smith Window Washing and Gutter Cleaning: 100/100 on this factor. Category median: 98.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Smith Window Washing and Gutter Cleaning: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Smith Window Washing and Gutter Cleaning: 99/100 on this factor. Category median: 100.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Smith Window Washing and Gutter Cleaning: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Smith Window Washing and Gutter Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 83.–
–

Bar = this company · dark tick = category median.

Star ratings

68 Google reviews we collected

  • 5 stars68100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 59 written reviews

  • Praise105100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price480%
  • Reasonable120%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Quality & results3029%
  • Staff & attitude2221%
  • Would recommend1716%
  • Speed & response1514%
  • Price & value1514%
  • Communication55%
  • Honesty & trust11%

What customers talk about

We read 59 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “They had done a great job on our gutters so she surprised me by having windows done inside and out!”
  • “Super thorough, great with availability, very nice and professional.”
  • “Would definitely recommend them to any family and friends without hesitation.”
  • “Matt was very prompt with returning my call and getting me on his schedule.”
  • “He went above and beyond my expectations AND gave me a fair price!”
  • “They have a personal touch that cant be explained in a Google review.”
  • “These people were so honest”

People customers mention

  • Matt 11 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Smith Window Washing and Gutter Cleaning for 4 kinds of job. Pick one to see what they paid and said.

Recent reviews

SamanthaLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Courteous, professional and quick! Very fair pricing. Fam recommended and happy they did! Thank you for the great work! So glad our roof is well taken care of now! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Great price
Monica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

FANTASTIC JOB!!!! Super thorough, great with availability, very nice and professional. Highly recommend!!!

Great price
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank You Matt for a fabulous job on my windows. After many years of neglect on my part, you brought them back to Like New condition. Inside,outside & tracks..beautiful

Great price
Tab2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matt was very professional and very affordable. My house looks great after he washed it and cleaned my windows. I will be hiring him soon to add tint on my house windows!

Great price
Jeffrey2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Matt provided great customer service and work. Definitely might go to guy for the future

Austin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

There are so many different services available in the area, but im glad I went with Smith window washing. They have a personal touch that cant be explained in a Google review. He was both reasonable and though. Thanks Matt!

Photos

Customer reviews

5.0 ★★★★★ 68 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Samantha HeltonLocal Guide · 43 reviewsTotal number of Google reviews Samantha has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Courteous, professional and quick! Very fair pricing. Fam recommended and happy they did! Thank you for the great work! So glad our roof is well taken care of now! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

  • Price assessment: Great price
Monica Lewis5 reviewsTotal number of Google reviews Monica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

FANTASTIC JOB!!!! Super thorough, great with availability, very nice and professional. Highly recommend!!!

  • Price assessment: Great price
Linda Urbano7 reviewsTotal number of Google reviews Linda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank You Matt for a fabulous job on my windows. After many years of neglect on my part, you brought them back to Like New condition. Inside,outside & tracks..beautiful

  • Price assessment: Great price
Tab Borge2 reviewsTotal number of Google reviews Tab has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt was very professional and very affordable. My house looks great after he washed it and cleaned my windows. I will be hiring him soon to add tint on my house windows!

  • Price assessment: Great price
Jeffrey Manning2 reviewsTotal number of Google reviews Jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt provided great customer service and work. Definitely might go to guy for the future

Nicolas Kons2 reviewsTotal number of Google reviews Nicolas has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great experience, great service!

  • Price assessment: Reasonable price
Austin Caldwell1 reviewTotal number of Google reviews Austin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

There are so many different services available in the area, but im glad I went with Smith window washing. They have a personal touch that cant be explained in a Google review. He was both reasonable and though. Thanks Matt!

Felipe Ferraz8 reviewsTotal number of Google reviews Felipe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My wife hired this service as a surprise to me. They had done a great job on our gutters so she surprised me by having windows done inside and out! They did a thorough job and we both feel like the house got a much warranted spring cleaning.

JoAnne Craig-Ferraz13 reviewsTotal number of Google reviews JoAnne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The Smith’s came out and cleaned our gutters of both our front house and ADU. They were super timely, efficient and effective. I feel So much better knowing my gutters are clean and flowing smoothly. I already schedule them for window washing. Highly recommend!

Jonathan Vanya2 reviewsTotal number of Google reviews Jonathan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Matt And Kalen did a great job cleaning out my gutters and washing the windows. Will definitely use them again.

Smith Window Washing and Gutter Cleaning on Google Maps →

Business details