Google reviewers rate SMS Graphic Design, LLC five stars based on twenty-eight reviews, with the owner responding to ninety-six percent of feedback. Clients frequently cite logo creation, brand identity development, and marketing materials as key services. Recurring themes highlight clear communication, timely delivery, and adherence to project budgets. The design process is described as collaborative, with attention to detail and responsiveness valued throughout the engagement. No common criticisms appear in the provided excerpts.
Google rating: 5.0 out of 5 from 28 reviews (100% five-star).
Reviews on this page: 28 Google reviews (26 with written comments).
Owner responses: the business replied to 96% of reviews.
Most recent review: July 31, 2025.
Service: Graphic Designer serving Manchester, New Hampshire.
Data from Google, last updated October 26, 2026.
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Customer reviews
5.0
★★★★★
28 reviews on Google
5★28
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
JG
JoAnn GallantLocal Guide · 18 reviews
★★★★★
Working with Susan at SMS Graphic Design, LLC has been an absolute pleasure! She brings a rare combination of creativity, professionalism, and attention to detail that made our design project not only successful but enjoyable from start to finish. Susan took the time to truly understand our vision and delivered designs that exceeded expectations. Communication was always clear and timely, and her dedication to quality is evident in every step of the process. If you're looking for a talented and reliable graphic designer, look no further—Susan is the best!
I can confidently say that Susan possesses a deep understanding of her field. She is highly knowledgeable, approachable, and dedicated. From my experience talking with Susan, it’s clear that she is passionate about what she does and cares deeply about delivering value. If you’re looking for someone with a solid grasp of graphic design and understanding of how to promote your business, I’d highly recommend reaching out to her.
Response from the owner · a year ago
Thank you, Melanie! Your kind words mean a lot—especially coming from someone whose business is so dedicated to excellence.
Had the pleasure of working with Susan on a project for a shared client of ours, she was amazing.
She’s creative, smart, and diligent - even better, her designs are wonderful!
Response from the owner · a year ago
Thank you, Evan! I can’t wait to collaborate with you again on future work! Your expertise, eye for design, creativity, and all-around great personality made the project a truly enjoyable and rewarding experience.
Builder's Plan Service LLCLocal Guide · 12 reviews
★★★★★
If you want your marketing to work better for you, you need to work with Susan. She sees things that others miss and she can make your visual marketing pop! If you want your marketing to grab people's attention, she should be your next call.
Response from the owner · a year ago
Thank you so much, Steve! Receiving a review from someone who has such a great eye for design especially means a lot!
Susan at SMS Graphic Design takes your brand to the next level with design panache and business sense that imprint your company's essence in the mind of the beholder. Strong imagery that resonates and aligns with what we do is critical in a noisy brand image world. SMS Graphic Design puts you above the noise and first in mind.
Positive: Responsiveness, Quality, Professionalism, Value
Response from the owner · Edited a year ago
Thanks so much, Greg! I’m glad you are pleased with your branding.
Susan helped me create a logo for my business. She is very polite, professional and meticulous of her work. Her attention to detail is impeccable. Such a joy to work with. I am very happy with the end result and highly recommend her!
Response from the owner · a year ago
Thank you for the kind words, Linda! I really enjoyed working with you over Zoom on your logo ... it hardly seemed like “work.” 😊
SMS Graphic Design is pure professionalism. They just finished a job for me that i needed turned around quickly. Not only were they able to get it done, but it looks phenominal. Highly recommended. You will not be disappointed.
Response from the owner · a year ago
Thank you, Brian! You were terrific to work with and I loved learning about your impressive business in the process.
Susan's keen attention to detail translated to her execution of two complex illustrated creations, that were flawless & exactly what we were hoping for.
Additionally, Susan outlined the timeline clearly & was even able to adjust and be flexible when we needed to bump up the deliverables a bit, which was very much appreciated. Working with Susan was an absolute joy & I look forward to collaborating with her again.
Response from the owner · Edited a year ago
Thank you Blythe! You’re wonderful to work with and I can’t wait to collaborate with you again!
My company and I have had the great pleasure of working with Susan on a project for one of our clients. She is incredibly creative, detailed and works within deadlines. Our end client loved the product (an evite) that played with their logo in such a simple and brilliant way. Can not recommend Susan enough and I can not wait to work with her again!
Response from the owner · a year ago
Thank you Julie! I love working with you. It was totally my pleasure.
SMS has an amazing resume of graphic design services for a wide variety of clients. Susan is passionate to get it right! She is fun to work with and understands the importance of matching her efforts to a project budget. You will enjoy working with her and she will deliver great results!
Response from the owner · 2 years ago
Thank you, John! You were a complete pleasure to work with!
