Krysttal Arellano3 reviewsTotal number of Google reviews Krysttal has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGot a facial done with Brianna and absolutely loved, she’s amazing !
Snatched Waxing & Aesthetics
5.0 ★★★★★ 245 Google reviews · 13 photos
99%five-star reviews
6%reviews answered by the owner
Oct 2026latest review
Snatched Waxing & Aesthetics at a glance
Google reviewers rate Snatched Waxing & Aesthetics five out of five stars based on two hundred and forty-five reviews. Clients frequently praise the staff for being punctual, communicative, and knowledgeable, noting that providers explain procedures and aftercare to ensure comfort during services like Brazilian and back waxing. One low-star review describes a painful experience where the technician ran out of wax, forgot parts of the service, and left the client covered in product, though the reviewer acknowledged other staff members were nice.
- Google rating: 5.0 out of 5 from 245 reviews (99% five-star).
- Reviews on this page: 245 Google reviews (228 with written comments, 3 with photos).
- Owner responses: the business replied to 6% of reviews.
- Most recent review: October 30, 2026.
- Service: Hair Salon serving Jackson, Tennessee.
Data from Google, last updated November 11, 2026.
Star ratings
245 Google reviews we collected
- 5 stars24299%
- 4 stars10%
- 3 stars10%
- 2 stars00%
- 1 star10%
Praise vs complaints
Phrases our text analysis found in 228 written reviews
- Praise25699%
- Complaints31%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude8934%
- Quality & results5923%
- Would recommend5521%
- Speed & response3714%
- Communication83%
- Honesty & trust73%
- Price & value42%
What customers talk about
We read 228 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She’s fast, talks to you, and is truly a sweet girl!”
“Brianna did such a great job I definitely recommend her 🤍”
“She very talkative & made me feel comfortable the entire service, i think yall should book her, it was an 10/10 for me!”
“She explained everything she was doing and it was quick and painless.”
“She explained everything to me and made me feel comfortable during my wax.”
“She does an incredible job, and you can tell she genuinely cares about her clients.”
“Recommend to anyone living in Jackson, and the price is extremely reasonable.”
People customers mention
- Amber 29 reviews
- Danielle 13 reviews
- Brazilian 12 reviews
- Kylie 11 reviews
- Jennifer 7 reviews
- Shanequa 4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Photos
Customer reviews
5.0 ★★★★★ 245 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Paulisha Hunt2 reviewsTotal number of Google reviews Paulisha has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBriana is an amazing esthetician. I just love her professionalism best one yet!!! Thank you!
- Wax type: Hard wax
Response from the owner · 2 weeks ago
Paulisha, we absolutely love hearing this!! Briana takes so much pride in her work and making sure every client feels comfortable and cared for. We’re so lucky to have her on our team! Thank you for choosing Snatched Waxing and Aesthetics in Jackson, TN. We appreciate you so much! 🤍
Jade Ross2 reviewsTotal number of Google reviews Jade has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google10/10 experience getting my first wax with Amber. She explained everything she was doing and it was quick and painless. Book with her, you won’t regret it!
Response from the owner · 2 weeks ago
Jade, a 10/10 for your very first wax?! We LOVE to hear that!! 🤍 We know that first waxing appointment can be intimidating, so making sure our clients feel comfortable and know what to expect is so important to us! Thank you for trusting Amber and Snatched Waxing and Aesthetics in Jackson, TN with your first waxing experience! We can’t wait to see you again!
Jose Massa3 reviewsTotal number of Google reviews Jose has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJennifer did a great job!!
- Wax type: Soft wax
Response from the owner · 3 weeks ago
Jose, thank you so much for the 5 stars!! We’re so happy to hear Jennifer took great care of you! She truly loves what she does, and we appreciate you choosing Snatched Waxing and Aesthetics in Jackson, TN for your waxing services! 🤍
Chloee Kee4 reviewsTotal number of Google reviews Chloee has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMia is the girl to go to! She’s fast, talks to you, and is truly a sweet girl! Book with her!
- Wax type: Soft wax, Hard wax
Response from the owner · 3 weeks ago
Chloee, we love hearing this!! Mia really does have a way of making her clients feel comfortable while keeping their waxing appointments quick and easy! We’re so lucky to have her on our team. Thank you for choosing Snatched for your waxing needs here in Jackson, TN! We appreciate you so much! 🤍
Mckenzie Young1 reviewTotal number of Google reviews Mckenzie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleMia is hands down the best!! I love her and she’s does me good every time I come in!! Yall go book with her!! <3
- Wax type: Hard wax
Response from the owner · 3 weeks ago
Mckenzie, this makes us so happy to hear!! There’s nothing better than knowing our clients leave happy every single visit! Mia has worked so hard to perfect her waxing skills, and reviews like this mean the world to her! Thank you for continuing to trust Snatched Waxing and Aesthetics in Jackson, TN with your waxing services. We love having you! 🤍
Netta GrundyLocal Guide · 11 reviewsTotal number of Google reviews Netta has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI absolutely love snatched! Briana is very knowledgeable and vigilant… She makes sure your skin is taken care of during the wax and after. I was nervous at first but you walk in and immediately feel like you all are best friends during the wax you’ll forget you’re here for a service because it’s such a good time and you’re done before you even realize. You’ll leave and you’ll be smooth and fresher.
Response from the owner · 3 weeks ago
Netta, this is exactly the experience we want every client to have!! Briana is so passionate about skin health and making sure her clients feel comfortable and educated throughout their waxing services. We’re so happy you felt right at home with us! Thank you for choosing Snatched for your waxing and skincare needs in Jackson, TN! 🤍
somer day1 reviewTotal number of Google reviews somer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBriana was absolutely amazing! She explained everything to me and made me feel comfortable during my wax. I will definitely be booking with her again !
Response from the owner · 3 weeks ago
We love this!! Briana is amazing at walking clients through the waxing process and making sure they feel comfortable every step of the way! We’re so glad you had a great experience at Snatched Waxing and Aesthetics. We can’t wait to have you back! 🤍
Casilyn Seiber1 reviewTotal number of Google reviews Casilyn has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleBrianna did such a great job I definitely recommend her 🤍
- Wax type: Soft wax
Response from the owner · 3 weeks ago
So happy you had a great experience with Briana and recommend her for your waxing needs!
Charmaine Fisher7 reviewsTotal number of Google reviews Charmaine has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience with Briana…very professional & knowledgeable
- Wax type: Hard wax
Response from the owner · 3 weeks ago
Charmaine, thank you so much for the kind words! Briana brings so much knowledge and experience to our team, and we’re thrilled you had a great hard waxing experience with her! We appreciate you choosing Snatched here in Jackson, TN!
Business details
- Address: 31 Bowling Dr Ste l, Jackson, TN 38305
- Phone: (731) 358-7310
- Website: snatchedjksn.com
- Service area: Jackson, TN