Casey PowersLocal Guide · 13 reviews
So easy to work with, punctual, do a fabulous job. I've used them twice now and will continue to do so. Thanks Fabio and team!
Review from Google · view on Google
Soap & Steam Carpet Cleaning
Soap & Steam Carpet Cleaning at a glance
Google reviewers rate Soap & Steam Carpet Cleaning 5/5 based on 457 reviews, noting the owner responds to 99% of feedback. Customers frequently cite punctuality, professional communication, and fair pricing for carpet, rug, and upholstery services. Recurring themes include quick scheduling, thorough stain removal, and pleasant staff interactions. One low-star review criticized the cost-effectiveness of a couch cleaning that yielded minimal visible improvement, while a mid-tier review described the service as adequate but unremarkable.
- Google rating: 5.0 out of 5 from 457 reviews (97% five-star).
- Reviews on this page: 457 Google reviews (397 with written comments, 45 with photos).
- Owner responses: the business replied to 99% of reviews.
- Most recent review: October 24, 2026.
- Service: Upholstery Cleaner serving Raleigh, North Carolina.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★457 reviews on Google
Reviews from Google, shown as published (original wording, unedited).
James AssalLocal Guide · 13 reviews
Fabio and team did a fantastic job cleaning 2 couches, an area rug, and 6 performance fabric chairs for us. With young kids and some coffee stains, our furniture looks and smells like new again! Thank you!!
- Services: Upholstery cleaning, Area rug cleaning
Review from Google · view on Google
Howell FamilyLocal Guide · 17 reviews
Fabio cleaned my carpet! Three cheers for Fabio!
Response from the owner · a day ago
Thank you, Howell Family! We're happy to hear that Fabio did such a great job with your carpet. We appreciate your support and look forward to working with you again on your carpet cleaning!
Review from Google · view on Google
Craig Wurst8 reviews
They were quick to respond. Fair priced and did a great job.
- Price assessment: Reasonable price
- Price: $150–200
- Services: General carpet cleaning
Response from the owner · a day ago
Thanks for sharing, Craig! We're happy to hear that you appreciated our quick response and fair pricing. It's great to know that we did a good job for you. If you ever need us again, just give us a call!
Review from Google · view on Google
Berit BrownLocal Guide · 9 reviews
Fabio amd Clayton were able to fit us in quickly! They were prompt, super nice, and did a great job. Our carpets were kind of trashed from a tenant, and they look 100% better now! Thanks again!
- Price assessment: Great price
- Price: $200–250
- Services: General carpet cleaning
Response from the owner · a day ago
Berit, we really appreciate your feedback! It's wonderful to hear that Fabio and Clayton could help restore your carpets to looking their best. If there's anything else we can do for you in the future, just give us a shout! We look forward to providing you with exceptional carpet cleaning again!
Review from Google · view on Google
Joi Williams5 reviews
Fabio P. Was very professional and polite. I will definitely be calling him back to do my other two rooms.
- Services: Area rug cleaning
Response from the owner · a day ago
Joi, thanks for letting us know about your experience with Fabio! We're glad to hear he made a positive impression. We'll be here whenever you're ready to have those other two rooms cleaned!
Review from Google · view on Google
Joann Anderson1 review
Fabio and his team were prompt, courteous and professional. They did an amazing job on my oatmeal colored carpet that had pet stains. Everything came out spotless and smelling great. Will use them again when needed.
- Price assessment: Reasonable price
- Price: $400–450
- Services: General carpet cleaning
Response from the owner · a day ago
Joann, thank you for sharing your experience! We're so glad to hear Fabio and the team impressed you with the pet stain removal on your oatmeal carpet. We can't wait to assist you again when the need arises!
Review from Google · view on Google
Julie Hammer1 review
Soap and Steam was wonderful from start to finish! They did a fantastic job, would highly recommend!
- Price assessment: Great price
- Price: $500+
- Services: Upholstery cleaning, General carpet cleaning
Response from the owner · a day ago
Julie, thank you so much for the kind words! We're thrilled to hear that our team was able to make your experience a great one from start to finish. We truly appreciate your recommendation and look forward to helping you again in the future!
Review from Google · view on Google
Kim Reed7 reviews
Fabio and his team did an amazing job on our large area rugs. They arrived on time, were courteous and professional and very respectful of our house. I really can’t say enough about this team, they don’t disappoint.
- Price assessment: Reasonable price
- Price: $200–250
- Services: Area rug cleaning
Response from the owner · a day ago
Kim, we're thrilled to hear that Fabio and the team did such a great job on your large area rugs! It's always our goal to be timely, courteous, and respectful when working in our customers' homes. Thank you for your kind words, and we look forward to helping you again anytime you need our services!
Review from Google · view on Google
Pooja Vaidya13 reviews
I used Soap and Steam Carpet Cleaning for a move-in carpet cleaning service and was extremely satisfied with the experience. They were professional, thorough, and did an excellent job. I was very impressed with the quality of their work and would highly recommend their services. I would definitely use them again!
- Price assessment: Reasonable price
- Services: General carpet cleaning
Response from the owner · a day ago
Pooja, thank you for choosing us for your move-in carpet cleaning! We're delighted to hear that our team's professionalism and attention to detail made such a positive impression. Your recommendation means a lot to us, and we're here for you whenever you need our services again!
Review from Google · view on Google
Business details
- Address: 4500 Manor Village Way Apt 222, Raleigh, NC 27612
- Phone: (919) 522-3500
- Website: soapandsteamcleaning.com
- Service area: Raleigh, NC