Sofia Chang Best Realtor -ReMax 2000 Realty, Real Estate Agent in Hacienda Heights, California logo

Sofia Chang Best Realtor -ReMax 2000 Realty, Real Estate Agent in Hacienda Heights, California

Real estate agent · La Habra, CA · reviewed since 2019

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#10 of 56 real estate developersPosition by Experts Score among all companies we track in this category. · better than 84%
5.0 ★★★★★ 82 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
65%reviews answered by the owner
Sep 2026latest review

Sofia Chang Best Realtor -ReMax 2000 Realty, Real Estate Agent in Hacienda Heights, California at a glance

Google reviewers rate this agent five stars based on eighty-two reviews, noting that the owner responded to sixty-five percent of comments. Clients frequently cite professional communication, patience, and responsiveness during both buying and selling transactions. Recurring themes include accurate local market knowledge, assistance with pricing strategies, and support for first-time or non-English speaking buyers. No common criticisms appear in the provided excerpts, which uniformly describe positive experiences with the agent's guidance and negotiation skills.

  • Google rating: 5.0 out of 5 from 82 reviews (100% five-star).
  • Reviews on this page: 82 Google reviews (79 with written comments, 2 with photos).
  • Owner responses: the business replied to 65% of reviews.
  • Most recent review: September 9, 2026.
  • Service: Real Estate Developer serving La Habra, California.

Data from Google, last updated October 29, 2026.

Score profile vs other real estate developers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

Satisfaction100Reliability99Craft & service100Value100Momentum100Replies to reviews–Satisfaction: 100 (median 99)Reliability: 99 (median 98)Craft & service: 100 (median 99)Value: 100 (median 99)Momentum: 100 (median 100)
This companyReal Estate Developers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sofia Chang Best Realtor -ReMax 2000 Realty, Real Estate Agent in Hacienda Heights, California: 100/100 on this factor. Category median: 99.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sofia Chang Best Realtor -ReMax 2000 Realty, Real Estate Agent in Hacienda Heights, California: 99/100 on this factor. Category median: 98.A
99
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sofia Chang Best Realtor -ReMax 2000 Realty, Real Estate Agent in Hacienda Heights, California: 100/100 on this factor. Category median: 99.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sofia Chang Best Realtor -ReMax 2000 Realty, Real Estate Agent in Hacienda Heights, California: 100/100 on this factor. Category median: 99.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sofia Chang Best Realtor -ReMax 2000 Realty, Real Estate Agent in Hacienda Heights, California: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
–

Bar = this company · dark tick = category median.

Star ratings

82 Google reviews we collected

  • 5 stars82100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 79 written reviews

  • Praise21599%
  • Complaints21%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude6329%
  • Would recommend3617%
  • Honesty & trust3315%
  • Communication2712%
  • Speed & response2110%
  • Price & value2110%
  • Quality & results167%

What customers talk about

We read 79 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She handled every step of the process smoothly and professionally, making the entire home-selling experience much easier for us.”
  • “If you need a skilled, 5-star agent who works & lives in the neighborhood, look no further.”
  • “We selected Sofia as our listing agent because we felt that she was trustworthy in our screening agents.”
  • “She was always patient with my questions, explained every step clearly, and made what could have been a stressful experience feel smooth and manageable.”
  • “She was professional, knowledgeable, and incredibly responsive throughout the entire home-buying process.”
  • “She has proven to be a trustworthy and experienced real estate agent who helped us sell our house at a fair market price within one month.”
  • “I had an excellent experience working with Sofia, she helps a lot during deal with my dream house at Diamond Bar.”

People customers mention

  • Bar 7 reviews
  • Walnut 3 reviews
  • Sophia 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Sean1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We selected Sofia as our listing agent because we felt that she was trustworthy in our screening agents. We interviewed four agents, and three of them stood out to us as trustworthy during the interviews. Sofia was one of those three. After considering the three agents’ track records and sales histories, as well as…

JohnLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We interviewed several active realtors in our immediate area. Sofia stood out as being persistent but polite, peppering us with questions involving our perceptions & plans while providing feedback. Looking back, maybe she was interviewing us? Oh, well, she's always has multiple listings, but we knew she was the…

Shirley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had an excellent experience working with Sofia, she helps a lot during deal with my dream house at Diamond Bar. She was professional, knowledgeable, and incredibly responsive throughout the entire home-buying process. She was always patient with my questions, explained every step clearly, and made what could have…

John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sofia was a gem in aiding the sale of a long time family home. She was kind and thoughtful about what this experience meant to me as the seller and really helped with navigating through the process. Her professional knowledge, proactive actions and communication with me and the potential buyers plus their agents…

jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Sofia was great to work with. She was very helpful, patient, and always quick to respond. She made the selling process much easier for us and gave us good advice along the way. We really appreciate all her help and would definitely recommend her to anyone looking to buy or sell a home.

evan12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

My wife and I are so glad we chose Sofia Chang as our realtor. She is extremely knowledgeable and patient. It took us a long time to locate our new home and she was responsive and there every step of the day. She is etremely nice and a great person in general. We would recommend her without reservation for anyone looking to buy or sell property.

Photos

Customer reviews

5.0 ★★★★★ 82 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sean Y1 reviewTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We selected Sofia as our listing agent because we felt that she was trustworthy in our screening agents. We interviewed four agents, and three of them stood out to us as trustworthy during the interviews. Sofia was one of those three. After considering the three agents’ track records and sales histories, as well as their offers, including bonuses, staging services, we ultimately selected Sofia as our listing agent. Now that the sale of our house is nearing escrow closing, we are very happy with our decision to choose Sofia. She has proven to be a trustworthy and experienced real estate agent who helped us sell our house at a fair market price within one month. She handled every step of the process smoothly and professionally, making the entire home-selling experience much easier for us.

Response from the owner · a week ago

Thank you so much, Sean, for taking the time to share such a thoughtful review. I truly appreciate the trust you and your family placed in me, especially knowing that you interviewed several agents before choosing me as your listing agent. It has been a pleasure helping you through the sale of your Hacienda Heights home, from preparing and staging the property to marketing, negotiations, inspections, and guiding the transaction through escrow. My goal is always to make the home-selling process as smooth and well-managed as possible while protecting my seller’s interests throughout the transaction. I’m very grateful for the opportunity to represent you and especially happy to hear that you feel confident about your decision as we approach closing. Thank you again for choosing Sofia Chang at RE/MAX 2000 Realty.

John DoeLocal Guide · 21 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We interviewed several active realtors in our immediate area. Sofia stood out as being persistent but polite, peppering us with questions involving our perceptions & plans while providing feedback. Looking back, maybe she was interviewing us? Oh, well, she's always has multiple listings, but we knew she was the right one for us. Per her suggestions, we prepped the house & landscape & went with a listing price to pique interest. Our "coming soon" listing garnered at least 36 saves. In less than a week of showing the house to pre-approved buyers, we had 7 offers, many above our asking price. Her experience as a negotiator helped us through the counter-offering process, the disclosures, the requests for repairs, etc. If you need a skilled, 5-star agent who works & lives in the neighborhood, look no further. Her name is SOFIA CHANG.

Response from the owner · a week ago

John, thank you so much for your thoughtful 5-star review and for trusting me to sell your home at 20206 Evening Breeze Dr in Walnut, CA! It was truly a pleasure working with you throughout the entire selling process. I'm thrilled that we generated strong buyer interest, received 7 offers in less than one week, and successfully closed at $977,000! Your recognition of my negotiation skills means a great deal to me. From evaluating multiple offers and negotiating counteroffers to handling disclosures, repair requests, and closing, my priority was always to protect your interests and achieve the best possible outcome. As a local real estate agent serving Walnut, Rowland Heights, Hacienda Heights, and surrounding communities, helping homeowners develop effective listing strategies and navigate successful home sales is what I truly enjoy. Thank you again for choosing me as your listing agent and for your wonderful recommendation. Wishing you and your family all the best in your next chapter! Sofia Chang RE/MAX 2000 Realty

Shirley3 reviewsTotal number of Google reviews Shirley has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an excellent experience working with Sofia, she helps a lot during deal with my dream house at Diamond Bar. She was professional, knowledgeable, and incredibly responsive throughout the entire home-buying process. She was always patient with my questions, explained every step clearly, and made what could have been a stressful experience feel smooth and manageable. She truly looked out for my best interests, paid attention to every detail, and was proactive in resolving any issues that came up. Her communication was outstanding, and I always felt informed and supported from beginning to end. I highly recommend her to anyone looking to buy or sell a home. If you’re looking for someone who is trustworthy, dedicated, and genuinely cares about her clients, she is the perfect choice. Thank you for making our home purchase such a positive experience!

Response from the owner · a week ago

Shirley Thank you so much for your wonderful review and for trusting me to help you purchase your dream home in Diamond Bar! It was truly a pleasure guiding you through the home-buying process. As a local real estate agent serving Diamond Bar and the surrounding communities, my goal is always to protect my clients' best interests, provide clear communication, and make every transaction as smooth and stress-free as possible. I'm so happy we found the right home for you and your family. Wishing you many wonderful memories in your new home, and thank you again for your trust and recommendation! Sofia Chang | RE/MAX 2000 Realty

John Piasta7 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sofia was a gem in aiding the sale of a long time family home. She was kind and thoughtful about what this experience meant to me as the seller and really helped with navigating through the process. Her professional knowledge, proactive actions and communication with me and the potential buyers plus their agents were key to making the sale happen in a remarkably short amount of time (and over the asking price). Having bought and sold multiple properties over the yea4s I’ve worked with many real estate professionals and Sofia is definitely one of the best.

Response from the owner · 5 months ago

Thank you so much, Monica. It was truly an honor to help sell your longtime family home on 7th Ave in Hacienda Heights. I understand how meaningful and emotional this transition was, and I’m grateful for the trust you placed in me throughout the process. With limited parking for open house, having the right strategy and buyer flow was especially important to help generate strong interest and successfully sell the home within 10 days and over asking price. I also truly appreciate your detailed disclosures and information shared about the property, which helped me better understand and communicate the home’s value to buyers while also helping protect you and reduce seller liability throughout the transaction. Your kind words mean so much to me. Thank you again for the opportunity to represent your family home.

Ronnie Newman1 reviewTotal number of Google reviews Ronnie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We are so grateful to have worked with Sofia Chang as our buyer’s agent for our home purchase at 19385 Baelen St in Rowland Heights. Sofia helped us get the house at a very good price and guided us with honest advice throughout the entire process. Even though the home’s condition was not perfect at first glance, Sofia helped us understand the bigger picture — location, layout, neighborhood, and long-term investment potential are what truly matter in real estate. Her knowledge of the Rowland Heights housing market gave us confidence to move forward. Sofia was patient, professional, knowledgeable, and always protected our best interest. She also referred us to an experienced, honest, and very detailed home inspector, which helped us fully understand the property before closing. We highly recommend Sofia Chang to anyone looking for a trustworthy real estate agent, buyer’s agent, or investment property specialist in Rowland Heights, Hacienda Heights, Diamond Bar and Walnut area.

Response from the owner · 5 months ago

Ronnie, Thank you so much for your kind review and trust throughout your home purchase at 19385 Baelen St in Rowland Heights. I’m so happy I could help you look beyond the first impression and focus on what truly matters in real estate — location, layout, neighborhood, and long-term investment potential. It was my pleasure to guide you through the process, help you secure the home at a very good price, and connect you with an experienced and detailed home inspector so you could move forward with confidence. Congratulations again on your Rowland Heights home purchase, and thank you for allowing me to be your buyer’s agent.

jeffrey1 reviewTotal number of Google reviews jeffrey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sofia was great to work with. She was very helpful, patient, and always quick to respond. She made the selling process much easier for us and gave us good advice along the way. We really appreciate all her help and would definitely recommend her to anyone looking to buy or sell a home.

Response from the owner · 5 months ago

Jeff Thank you so much for your kind review and for trusting me with the sale of your mom's house at 57 Waterman in Irvine. It was truly a pleasure helping you through the process. After the property had previously been on the market, I’m glad we were able to create a fresh strategy with interior design guidance, home improvement suggestions, stronger presentation, and targeted marketing to bring in more buyer traffic than before. I’m especially happy that we successfully navigated lender and HOA guideline challenges to achieve a smooth closing. I sincerely appreciate your trust and cooperation throughout the selling process. It was an honor to represent your family as your Irvine listing agent, and I’m grateful for your recommendation. Wishing you all the best in your next chapter!

evan daniel12 reviewsTotal number of Google reviews evan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My wife and I are so glad we chose Sofia Chang as our realtor. She is extremely knowledgeable and patient. It took us a long time to locate our new home and she was responsive and there every step of the day. She is etremely nice and a great person in general. We would recommend her without reservation for anyone looking to buy or sell property.

Response from the owner · 6 months ago

Thank you, Evan, for your trust throughout your Rowland Heights home search. After multiple offers and escrows, I’m so glad we found the right home for your family—wishing you many happy memories ahead!

Sally Chan1 reviewTotal number of Google reviews Sally has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was trying to sell my Walnut view home for over 6 months and only received one low offer, which was very frustrated. After taking my property off the market, I spent a lot of time researching to find a reliable and knowledgeable realtor I could trust to sell my home quick. There are thousands of realtors out there, all with good reviews, so it was hard to decide who to choose. The first person I decided to contact was Sofia Chang from Remax. I noticed she had sold many homes in Rowland Heights area and had listing near my neighborhood. After doing more research, I found that she consistently helped sellers close within one to two months, which was very impressive. I called Sofia early one morning and shared my situation. We quickly scheduled a meeting at my home. Froom our very first meeting, she provided clear guidance on the entire process and what buyers would be looking for. From start to finish, she was knowledgeable, responsive, and truly dedicated to helping me achieve the best result. She took the time to understand my needs, guided me through every step, and handled every detail with professionalism and care. She even stopped by regularly during repairs to ensure everything was done properly and offered helpful advice along the way. Her communication was consistent and transparent, making the entire experience smooth and stress-free. I always felt supported and confident in every decision. Most importantly, she helped me achieve the selling price I wanted. Sofia exceeds all my expectations. Her market knowledge, attention to detail, and strong communication skills made a big difference. She is proactive, patient, and always have my best interests in mind. Selling a home can be stressful, but Sofia made it feel easy and well-managed. I would highly recommend Sofia to anymore looking to buy or sell a home.

Response from the owner · 6 months ago

Sally, thank you for your trust and the opportunity to help sell your Walnut home. I understand how frustrating your previous experience was, and I’m so glad we were able to create a better outcome together. Helping sellers achieve strong results in Walnut and Rowland Heights area is always my goal. I truly appreciate your support and wish you the very best ahead.

Nicole Li1 reviewTotal number of Google reviews Nicole has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

As a loan officer, it’s always a pleasure working with Sofia Chang to help buyers secure their homes. We recently closed a transaction in Diamond Bar, marking our third deal together. Sofia is consistently professional, responsive, and supportive throughout the entire process. Her service is truly exceptional. She is a strong advocate for her clients and always goes the extra mile to protect their best interests. From a lender’s perspective, working with Sofia makes the process seamless and stress free. Her communication with all parties is clear and proactive, which really helps keep the transaction on track. If you’re looking for an agent who is knowledgeable, reliable, and truly committed to her clients, Sofia is the perfect choice!!! I look forward to working with her again on many future transactions.

Response from the owner · 6 months ago

Thank you, Nicole. I truly appreciate your professionalism and dedication. I first knew you through a past buyer I helped purchase a home in La Puente last year, and I’m glad I could confidently refer my first-time buyers to you for this Diamond Bar purchase. Your quick late-night pre-approval helped us act fast and secure the home with strong terms that met the seller’s needs in a competitive market. Smooth teamwork like this makes a real difference for our clients !

Tina Chang1 reviewTotal number of Google reviews Tina has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Working with Sofia Chang was the ultimate peace of mind during our home search in Rowland Heights. She is a true local specialist who doesn’t just wait for listings to hit the market—she uses her extensive professional network and community ties to find the best opportunities. Because she is bilingual in Mandarin and English and maintains a high transaction volume, she has a level of local insight and influence that most agents lack. She stayed incredibly hardworking and responsive throughout the entire process, always getting back to our calls and texts immediately. ​Her attention to detail saved us from several potential headaches; she reminded us of critical things we never would have thought of, like insisting we check the sewer lines since many of these 1960s-era homes have aging pipes. Even in such a competitive market, her negotiation skills were sharp enough to get us a deal below the seller's asking price. ​We also used her as our listing agent, and she managed to get our home sold in just one month. Throughout the escrow process, several unexpected issues popped up, but she was proactive and handled every single one of them with ease. Whether she was troubleshooting a repair or navigating paperwork, she kept the stress off our shoulders. She is proactive, protective of her clients, and knows these neighborhoods inside and out. Highly recommended if you are looking for a real estate agent specializing in Rowland Heights and Hacienda Heights.

Response from the owner · 6 months ago

Thank you so much, Tina, for your thoughtful review and for trusting me to help with both your home purchase in Rowland Heights and the sale of your home. I’m so glad my local knowledge of Rowland Heights and Hacienda Heights, strong negotiation, and attention to detail helped make the process smoother and less stressful for your family. My goal is always to help clients feel protected, informed, and supported through every step of the buying and selling process. Thank you again for your trust, support, and recommendation.:)

Sofia Chang Best Realtor -ReMax 2000 Realty, Real Estate Agent in Hacienda Heights, California on Google Maps →

Business details

  • Address: 1221 S Hacienda Blvd, Hacienda Heights, CA 91745
  • Phone: (626) 800-7903
  • Profile:
  • Service area: La Habra, CA