Customers frequently praise the salon for specific services like haircuts, coloring, extensions, and massages, noting that staff listen to client requests and deliver desired results. Positive reviews highlight a friendly atmosphere and skilled technicians. However, some clients report issues with appointment punctuality, lack of communication during wait times, and dissatisfaction with pricing or uneven hair outcomes.
Google rating: 4.8 out of 5 from 161 reviews (90% five-star).
Reviews on this page: 161 Google reviews (84 with written comments).
Owner responses: the business replied to 5% of reviews.
Most recent review: August 21, 2026.
Service: Makeup Artist serving Rochester, Minnesota.
Data from Google, last updated November 9, 2026.
Star ratings
161 Google reviews we collected
4.8of 5
5 stars14590%
4 stars96%
3 stars32%
2 stars00%
1 star42%
Praise vs complaints
Phrases our text analysis found in 84 written reviews
91%praise
Praise3991%
Complaints49%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1433%
Staff & attitude1433%
Would recommend614%
Speed & response49%
Communication25%
Price & value25%
Honesty & trust12%
What customers talk about
We read 84 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Linda did such a great job and I am so very grateful.”
“Hannah Burkholder was terrible, she rushed through it, heavy handed with the color brush, felt like needles poking your head, and very sloppy, there w…”
“Summer Laqua was amazing, talented, friendly, kind, real, and caring.”
“Kara always does an amazing job 10/10 will go again.”
“always on time and gives great opinions when you looking for help.”
“Very good at her job and easy to talk to.”
“In years past, it has been difficult to find a great stylist in town that offers a respectable price for cutting men's hair, and also does a great job.”
“She encouraged me to be honest and worked with me to get something I loved.”
People customers mention
Johnson7 reviews
Timm4 reviews
Laqua3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Hannah Burkholder was terrible, she rushed through it, heavy handed with the color brush, felt like needles poking your head, and very sloppy, there were drops of dye flying everywhere and on my face, thank god for the cape. 30 minutes later she came back in pulled the foils off my hair without checking to see if the highlights took, shampooing was uncomfortable, the chair barely reached the sink and I’m tall, she asked how I wanted my hair styled, I said I’ll let it air dry, I was so ready to leave. My right side looks brassy. She wasn’t personable but during I talked about when I would need a redo in the future but I changed my mind, it def won’t be with her after that experience.
R
Rebecca DriscollLocal Guide · 13 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
I personally feel it was too expensive for what it was. If I'm paying 90$ for a haircut and I book it in advance, they should be ready to start my appointment when I get there but instead they started it over half an hour late. They didn't talk to me while I sat waiting or explain why they were late getting to me and they didn't seem busy. Didn't leave a great impression.
Price: $80–100
L
Lynn HerberLocal Guide · 53 reviewsiTotal number of Google reviews Lynn has written across all businesses on Google Maps, not just this one.
Vitality ChiropracticLocal Guide · 155 reviewsiTotal number of Google reviews Vitality has written across all businesses on Google Maps, not just this one.