Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%80+28Reliability 15%74+11.1Craft & service 20%38+7.6Value 10%71+7.1Momentum 8%60+4.8Track record 7%26+1.8Accountability 5%45+2.3Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORESold in Style® | Real Estate Collective by Alicia Banks, REALTOR
Lansing, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 41 property management companies · 5.0★ from 37 Google reviews
Report card
Percentile vs other property management companies (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Sold in Style® | Real Estate Collective by Alicia Banks, REALTOR is better than 80% of property management companies.A
80
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Sold in Style® | Real Estate Collective by Alicia Banks, REALTOR is better than 74% of property management companies.B
74
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Sold in Style® | Real Estate Collective by Alicia Banks, REALTOR is better than 38% of property management companies.D
38
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Sold in Style® | Real Estate Collective by Alicia Banks, REALTOR is better than 71% of property management companies.B
71
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Sold in Style® | Real Estate Collective by Alicia Banks, REALTOR is better than 60% of property management companies.B
60
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Sold in Style® | Real Estate Collective by Alicia Banks, REALTOR is better than 26% of property management companies.D
26
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Sold in Style® | Real Estate Collective by Alicia Banks, REALTOR is better than 45% of property management companies.C
45
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