Analyzing 5,405,4785.4M ReviewsFor 14,53414.5K Experts

Experts Reviews · Company report
Solely Bimmer Professional BMW Service logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%58+20.3Reliability 15%77+11.5Craft & service 20%50+10Value 10%48+4.8Momentum 8%52+4.2Track record 7%75+5.3Accountability 5%45+2.3Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE

Solely Bimmer Professional BMW Service

Mission Viejo, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #11Position by Experts Score among all companies we track in this category. of 30 mobile auto mechanics · 4.9★ from 112 Google reviews

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Report card

Percentile vs other mobile auto mechanics (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and track record; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Solely Bimmer Professional BMW Service is better than 58% of mobile auto mechanics.C
58
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Solely Bimmer Professional BMW Service is better than 77% of mobile auto mechanics.B
77
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Solely Bimmer Professional BMW Service is better than 50% of mobile auto mechanics.C
50
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Solely Bimmer Professional BMW Service is better than 48% of mobile auto mechanics.C
48
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Solely Bimmer Professional BMW Service is better than 52% of mobile auto mechanics.C
52
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Solely Bimmer Professional BMW Service is better than 75% of mobile auto mechanics.B
75
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Solely Bimmer Professional BMW Service is better than 45% of mobile auto mechanics.C
45

Reviews for your job

Customers hired Solely Bimmer Professional BMW Service for 8 kinds of job.

Solely Bimmer Professional BMW Service for general repairs & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “General repairs & maintenance”

alyssa6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

I’ve been coming to Solely Bimmer for about a year and both Matt and Travis are amazing. I’ve needing oil changes, battery replacement, new motor mounts, and a repair to my side mirror. Every time the service is amazing, they are transparent about all work upfront, and the cost is super reasonable. I will never take my car anywhere else.

General repairs & maintenanceOil changeService not listed
Benjamin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Matt is the owner. He is incredibly responsive. Personally calls you to give you updates, clearly explains the problems, variety of solutions, and is incredibly honest and forthright in your options. I have only had tremendously positive experiences. I rave about my service. "Nordstrom level" customer service.…

Great priceGeneral repairs & maintenanceBrakesOil change
Alexa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

THIS PLACE. GO HERE. ok so they are ALL FORMER BMW MECHANICS. They did a full inspection of my car and were very honest and respectful and upfront with me about pricing and what my car actually needs. I first took my car to BMW because they were the only ones I trusted in regards to operating on my vehicle since you…

Great priceTransmissionElectrical repairAir & cabin filter replacement
TraceyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

What a great experience, we had our breaks changed at another dealer and asked this dealer (Solely) to fix the squeaking sound. They checked the brakes and make a few adjustments and didn’t charge us since the repair was minor and a cleaning only. Our next visit was due to the engine light coming on. After they did…

Auto maintenanceAuto engine diagnosticGeneral repairs & maintenance
CollinLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

TLDR:I will be a loyal customer as long as l have this car, and I encourage everyone considering BMW specific service to use Solely Bimmer. The whole story: I bought a 2002 M3 in 2020, a dream car from my youth. I was worried about taking to places that have no idea how to work on this high-strung car and finicky…

General repairs & maintenanceTransmissionVehicle Inspection
JeanetteLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementBattery+ Punctuality+ Quality+ Professionalism
TroyLocal Guide · 5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repairGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 67%Reasonable 33%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance7—
Oil change7—
Brakes5—
Auto engine diagnostic5—
Engine repair4—
Transmission2—
Air & cabin filter replacement2—
Steering & suspension repair2—

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