Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Google reviewers rate SOLOR LLC 4.8 out of 5 based on 90 reviews, with the owner responding to 11% of comments. Clients frequently praise the effective deep tissue techniques, reasonable pricing, and the therapist's ability to address chronic pain and muscle tension. However, lower-rated reviews cite issues with punctuality, discount code application, and a lack of welcoming atmosphere or personalized comfort during sessions.
Data from Google, last updated November 9, 2026.
90 Google reviews we collected
Phrases our text analysis found in 81 written reviews
How often each topic comes up in the written reviews
We read 81 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is a wealth of knowledge and I highly recommend watching his youtube channel for info on stretches and exercises you can do at home.”
“He can help with so many issues - can't recommend him enough.”
“My husband and I both get messages from him and we both love how professional and effective they are.”
“…e and not everyone will mesh well with what is needed - but this was unprofessional, condescending, and felt more like he was getting a kick out of be…”
“…ied the right amount of pressure and knew when to let off a bit, and did a fantastic job of explaining what he was doing, what led to problems with th…”
“I was in town for a conference and was hoping to find someone to get me in for a last minute massage, and thankfully Vernon was able to get me in right away.”
“His prices are reasonable and I enjoy supporting small businesses.”
“…pressure and knew when to let off a bit, and did a fantastic job of explaining what he was doing, what led to problems with this muscle, and what I c…”
“A genuine, intuitive healer, a warm personality, a good sense of humor, and heartfelt care that you fully heal.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.8 ★★★★★ 90 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Vernon always does such a great job! He truly knows how to feel for problems within the body and identifies issues that I didn’t even realize were bothering me. I’m very grateful to have found him!
First things first, the physical techniques used during the appointment were effective and did relieve the pain my wife was experiencing that day. I want to acknowledge that because it is important to give credit where credit is due. Unfortunately, that is where the positives end and the real concerns begin. Second, after reading the reviews below and seeing how Mr. Burgess has responded to them, I never would have encouraged my wife to book an appointment here. Having now heard about her experience, she would undoubtedly share that sentiment. Honestly, the disgust I felt when I learned that my wife had been body-shamed was nothing compared to the hurt and humiliation she experienced herself. There is a basic standard of care, professionalism, and respect that every guest should be able to expect from a wellness clinic. Based on her experience, that standard was not met. No woman deserves to be body-shamed, made to feel uncomfortable in her own body, or subjected to an experience in which she feels that her every movement is being controlled for 90 minutes. When my wife wanted to send me a text, she was instructed to hold her head and hands at eye level. She was also told to limit her neck movement and to breathe through her nose, then through her mouth. Rather than leaving the appointment feeling relaxed and rejuvenated, she was left feeling uncomfortable and distressed. Most importantly, she felt genuinely humiliated by the way she had been treated. The fact that the physical techniques helped her pain does not erase the emotional distress she experienced during the appointment. Vernon, based on your responses to other reviewers, I am concerned that you are more focused on defending your techniques and methods than acknowledging the impact your approach has on the people who come to you for care. I understand that you have your own practices, and I respect your right to use the methods you believe are effective. However, having established techniques does not excuse making someone feel ashamed, dismissing a pregnant woman’s feelings, or leaving a client feeling controlled, anxious, and vulnerable. At some point, you need to step back and evaluate not only the methods you use, but also how you communicate with and treat the people who trust you with their well-being. Explaining the technical reasoning behind your approach is one thing; acknowledging how that approach affects another person is another. Technical explanations are not a substitute for empathy, respect, or accountability. Needless to say, neither my wife nor I will ever book an appointment here. I am sharing this experience because anyone considering this establishment deserves to have a fuller picture of what a visit may entail. I strongly encourage prospective clients to read the existing reviews carefully and make an informed decision before booking. Effective physical techniques are valuable, but they should never come at the expense of a client’s dignity, comfort, or emotional well-being. No one should walk into a wellness clinic seeking relief and leave feeling humiliated instead.
Thank you for taking the time to share this. I'm truly sorry that the experience you described left anyone feeling uncomfortable, embarrassed, or not respected. That is never my intention, and every client deserves to feel safe and cared for in my space. To protect client privacy, I won't discuss the details of any session here. I do take this feedback seriously, and I'm changing how I communicate during sessions, especially how I share body observations and give positioning or breathing instructions. I'm also checking in more often so clients can easily pause or change anything. I'd welcome the chance to talk directly. Please reach out to me. During sessions, I sometimes share what I notice in the muscles and tissue, such as tension, atrophy, or knots, so clients understand their bodies better. I've learned that how I share those observations matters just as much as what I share, and I'm being more careful with my wording and checking that clients want that information. I took time to research body shaming and the kinds of words that cause harm, and I don't say those things. As a member of the queer community, I stand firmly against body shaming, bullying, and hurtful words. I experienced that kind of treatment throughout my school years, and I could never do that to someone else. If I said anything that felt unkind, please email me what was said so I can reflect on it and work on it if needed. I appreciate your feedback, and I'm always working to be the best person I can be for everyone around me.
As a woman: NO. The facts: -requests you to show up a certain amount of time before the appt, but he showed up late. Was in the midst of emailing him trying to figure out where to go, if I'm at the right place...when he finally showed up. -dont bother booking online with a promo/discount code. He will still charge you full price. -there was no intake form/patient history/'why are you here' info taken. Therefore, he had no possible way to know anything about me or why I booked this appt, nor did he bother to ask - I had to awkwardly bring it up after he offered to focus on my ears??? after asking him to speak up clearly so I could hear/understand him. -booked for 90 mins. But had to have another awkward convo halfway into the massage because he thought I had booked 60. Did he look at what was booked AT ALL??? -loudly sighed/huffed/exhaled for the entire time as if he didn't want to be there. -I barely rubbed my eyelashes and was told i could touch my face with a cloth only???? And for the subjective part: this was the worst massage I have ever had. Ive been getting massages for almost 20yrs now, I understand that it is personal preference and not everyone will mesh well with what is needed - but this was unprofessional, condescending, and felt more like he was getting a kick out of being in control of a woman in his care then anything massage related. I felt anxious, panicked, and was more than eager to get the heck away from him (why I didnt take the out that the universe was trying to give me halfway thru? I guess so I can give you the 411 to stay the heck away). He spent half of the time 'massaging' my lymph nodes in my neck, something that was not needed/wanted/addressed by me at all - and I was bruised for almost a week after this experience. This entire experience felt like I was at a boot camp getting talked down to and roughly handled, instead of getting a massage by a medical professional. Do me a favor and go read the rest of the 1star reviews, and be sure to read the responses from this man to them. I wish I had. And with that being said: I know I'm going to receive a litany of complaints from this man regarding this review, and that right there should confirm all you need to know. Ladies: NO.
Thank you for sharing your experience, and I'm truly sorry. You came in for a massage and left feeling anxious, and uncomfortable. That's not okay, and I take it seriously. I can't find your booking in my system, which may mean it came through a third-party app. If I got your session length or pricing wrong, I want to make that right. Please contact me at so I can look into it and refund what's owed To keep the clinic healthy during cold and flu season, I offer every client a cloth for their face. I understand that can feel controlling if it isn't explained kindly, and I'm working on how I communicate it. Your feedback has led me to make changes: a short intake conversation before every session, confirming the booked time, gentler pressure on sensitive areas, and regular check-ins so clients can pause, adjust, or end a session at any time.
Very good techniques and results. Loved it
I suffer from severe migraines that become debilitating. Vernon was able to get me in and release all the pain. I had been suffering from migraines for 3 days straight, and during our session, my migraine went away. It’s been a week, and I have not had a flare-up. His deep body work and technique help me every time. If you suffer from migraines, schedule an upper body work session with him and get that craniosacral therapy. You won’t regret it.
Wanted to get a nice relaxing massage before my baby shower BUT did not feel welcomed or comfortable at all. I couldn't even close my eyes to relax. I got yelled at after itching my eye at the beginning ("don't touch your face, that's how you spread germs") and was told what parenting books I should be reading (not a part of his scope of practice). I was laying on my back for the first 20 minutes, which as a pregnant lady is NOT comfortable. Also, NOT what I experienced at a prenatal massage before. I told him I wasn't supposed to be laying on my back and was uncomfortable, to which he responded "I've been doing this for 16 years." He also kept talking during the massage, which was NOT relaxing. His "advice" continued as he said I had allergies and not pregnancy congestion (didn't know he had been pregnant before). And to end it, he had to give more " advice" yelling at me to not look down when I put on my shoes. NOT relaxing, NOT comfortable to be judged and criticized the whole massage. His techniques were good and he worked on some knots, but I also was sore the next day which shouldn't be a part of a "relaxing, prenatal massage". Will NOT be going there again.
Thank you for sharing your experience, and congratulations on your baby. I'm sorry your session didn't give you the relaxing, comfortable time you were hoping for before your shower. That matters to me. To respect client privacy, I won't discuss session details here. A few general notes about how I work: during cold and flu season, I offer every client a clean cloth for their face to help keep the clinic safe for everyone. I sometimes mention helpful books or resources, but only as an option, never as a requirement. Your feedback has prompted me to make changes. I'm keeping my conversations to a minimum unless clients want it, and checking in more so every client can easily ask for changes.
New customer 2025: Easy scheduling for last minute people like me. His prices are reasonable and I enjoy supporting small businesses. Lots of free parking on the street and in the parking lot. The therapist is AWESOME. I love his deep pressure that really works the aching muscles on my body. He is a wealth of knowledge and I highly recommend watching his youtube channel for info on stretches and exercises you can do at home. Very satisfied!
I came in with a muscle spasm in my back that was extremely uncomfortable and I couldn’t get it to release. He got it to release and got other muscles loosened up as well. I felt great afterwards. I’ll definitely be back.
Vernon is the best! My husband and I both get messages from him and we both love how professional and effective they are. I normally have soreness and tightness around my neck, shoulders and legs, so I get deep tissue massages and they really help me feel better afterwards.
Vernon is an amazing body work professional. He is able to work the issues I have based upon his experience. Sometimes that's deep sometimes it's less deep, but no matter whenever I've had Vernon provide an amazing massage and body work it's always worth it. Also his videos on YouTube help me while I'm traveling stay relaxed and my muscles relaxed. If you need true body work I'd highly recommend Vernon at Solor.
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts