Analyzing 5,377,1955.4M Reviews For 14,40614.4K Experts

Experts Reviews · Company report
Somers Plumbers - Phoenix Plumbing Company logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%97+33.9Reliability 15%98+14.7Craft & service 20%53+10.6Value 10%96+9.6Momentum 8%61+4.9Track record 7%24+1.7Accountability 5%71+3.6Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Somers Plumbers - Phoenix Plumbing Company

Phoenix, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #6Position by Experts Score among all companies we track in this category. of 90 plumbers · 5.0★ from 349 Google reviews

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Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: track record.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Somers Plumbers - Phoenix Plumbing Company is better than 97% of plumbers.A
97
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Somers Plumbers - Phoenix Plumbing Company is better than 98% of plumbers.A
98
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Somers Plumbers - Phoenix Plumbing Company is better than 53% of plumbers.C
53
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Somers Plumbers - Phoenix Plumbing Company is better than 96% of plumbers.A
96
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Somers Plumbers - Phoenix Plumbing Company is better than 61% of plumbers.B
61
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Somers Plumbers - Phoenix Plumbing Company is better than 24% of plumbers.D
24
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Somers Plumbers - Phoenix Plumbing Company is better than 71% of plumbers.B
71

Reviews for your job

Customers hired Somers Plumbers - Phoenix Plumbing Company for 8 kinds of job.

Somers Plumbers - Phoenix Plumbing Company for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$580
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 79
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Drain cleaning”

Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We called because of a clogged shower drain that we could not snake ourselves. Dave showed up when expected and cleared the drain quickly and with zero mess. He is extremely professional and the pricing is beyond fair. I've found a new plumber!

Drain cleaning
PatrickLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I’ve used Somers Plumbing multiple times for both large and small plumbing needs, and they have consistently been excellent. They are responsive, polite, professional, and highly competent. Every job has been handled with care and skill, and their pricing is always fair. It’s hard to find a company you can truly…

Paid $1–100Great priceToilet repairDrain cleaning
Valerie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dave has worked at our home and rental. He and his professionals are always on time, stay in communication, work quickly and efficiently. Very professional and friendly. Highly recommend him. I trust him and always know he will do what I need at a reasonable price.

Plumbing leak detectionToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Dave was on time and did great work. He left the job cleaner than he found it. I would recommend Somers Plumbers to everyone.

Toilet installationWater heater installationDrain cleaning+ Responsiveness+ Punctuality+ Quality
Andrew5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rating only, no written review.

Paid $1–100Great priceToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Judy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $100–200Reasonable priceDrain cleaning
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Toilet repairDrain cleaningOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality

Price

$250-48% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 64%Reasonable 36%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation39$1.2k–$2.4k
Toilet repair28$227–$618
Faucet repair25$208–$611
Plumbing pipe repair23$366–$1.2k
Faucet installation22$321–$1.1k
Plumbing leak detection15$124–$656
Outdoor plumbing system repair15$382–$1.5k
Shower repair14$248–$655

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