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Somerset BLS and CPR Academy

Training center · Bound Brook, NJ · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#2 of 23 study skills coachesPosition by Experts Score among all companies we track in this category. · better than 95%
5.0 ★★★★★ 42 Google reviews · 7 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
36%reviews answered by the owner
Sep 2026latest review

Somerset BLS and CPR Academy at a glance

Google reviewers rate Somerset BLS and CPR Academy five out of five stars based on forty-two reviews, with the owner responding to thirty-six percent of them. Customers describe the AHA BLS, CPR, and Heartsaver courses as informative, engaging, and easy to follow, noting that instructors are punctual, knowledgeable, and create comfortable learning environments. Recurring themes include simple online registration, reasonable pricing, and hands-on training that builds confidence. No common criticisms appear in the provided excerpts, as all reviews are positive.

  • Google rating: 5.0 out of 5 from 42 reviews (100% five-star).
  • Reviews on this page: 42 Google reviews (41 with written comments, 1 with photos).
  • Owner responses: the business replied to 36% of reviews.
  • Most recent review: September 20, 2026.
  • Service: Study Skills Coach serving Bound Brook, New Jersey.

Data from Google, last updated October 28, 2026.

Score profile vs other study skills coaches

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction99Reliability97Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 99 (median 93)Reliability: 97 (median 94)Momentum: 100 (median 100)
Somerset BLS and CPR AcademyStudy Skills Coaches median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Somerset BLS and CPR Academy: 99/100 on this factor. Category median: 93.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Somerset BLS and CPR Academy: 97/100 on this factor. Category median: 94.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 95.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Somerset BLS and CPR Academy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 44.–
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Bar = this company · dark tick = category median.

Star ratings

42 Google reviews we collected

  • 5 stars42100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 41 written reviews

  • Praise74100%
  • Complaints00%

Topic share

How often each topic comes up in the written reviews

  • Would recommend2838%
  • Staff & attitude2027%
  • Quality & results1216%
  • Speed & response68%
  • Communication57%
  • Honesty & trust23%
  • Price & value11%

What customers talk about

We read 41 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I would highly recommend Lisa to anyone interested in learning CPR.”
  • “She was punctual, well-prepared, and extremely knowledgeable.”
  • “I had a great experience and will definitely be coming back to her for all of my future CPR recertifications.”
  • “Although I was a little nervous at first, Lisa immediately made me feel comfortable and confident.”
  • “She explained everything clearly, answered questions patiently, and created a comfortable learning environment.”
  • “If you are looking for an instructor who genuinely cares about her students and their learning experience, Lisa is an excellent choice!”
  • “The process to sign up was easy and very reasonably priced.”

People customers mention

  • Lisa 19 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Callie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Lisa was an amazing instructor! She was punctual, well-prepared, and extremely knowledgeable. She made the entire course enjoyable and easy to follow. I had a great experience and will definitely be coming back to her for all of my future CPR recertifications. I highly recommend Lisa and her courses!

Diane1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Lisa is an excellent BLS/CPR teacher. My experience could not have been better. Thank you, Lisa!

Hannah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Love Lisa, she is the best! Sign up was so easy and she made the class very fun. Take her class if you need to be CPR/BLS certified. You won’t regret it!

Dines2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Lisa did an amazing job with our big group. Very informative and engaging. I would highly recommend her services!

Ten2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Had a great experience with our instructor Lisa. Her explanations were super clear and concise, and she made it very fun as well. Definitely recommend!

Alexandra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Lisa led an amazing CPR and BLS program for our dental office. She was engaging and informative and made it fun for all of the staff. I would highly recommend her services to anyone who needs to re-certify of for first time CPR training!

Photos

Customer reviews

5.0 ★★★★★ 42 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Callie Gaboda4 reviewsTotal number of Google reviews Callie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa was an amazing instructor! She was punctual, well-prepared, and extremely knowledgeable. She made the entire course enjoyable and easy to follow. I had a great experience and will definitely be coming back to her for all of my future CPR recertifications. I highly recommend Lisa and her courses!

Jay Sferra9 reviewsTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an outstanding experience taking the American Heart Association (AHA) CPR course with Lisa! The website was easy to navigate, and the registration process was simple and convenient. Although I was a little nervous at first, Lisa immediately made me feel comfortable and confident. She was friendly, professional, knowledgeable, and incredibly informative. She took the time to answer every question thoroughly and provided real-life examples that made the material easy to understand and remember. Lisa created a welcoming learning environment and made the entire experience enjoyable and worthwhile. Her patience, professionalism, and dedication to teaching truly made a difference. I would highly recommend Lisa to anyone interested in learning CPR. If you are looking for an instructor who genuinely cares about her students and their learning experience, Lisa is an excellent choice! Thank you, Lisa, for such a positive and valuable experience!

Diane Mihalow1 reviewTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa is an excellent BLS/CPR teacher. My experience could not have been better. Thank you, Lisa!

Hannah Proodian3 reviewsTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love Lisa, she is the best! Sign up was so easy and she made the class very fun. Take her class if you need to be CPR/BLS certified. You won’t regret it!

Dines P2 reviewsTotal number of Google reviews Dines has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa did an amazing job with our big group. Very informative and engaging. I would highly recommend her services!

Ten2 reviewsTotal number of Google reviews Ten has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a great experience with our instructor Lisa. Her explanations were super clear and concise, and she made it very fun as well. Definitely recommend!

Response from the owner · 4 months ago

Thank you, Ten! I'm so glad you enjoyed the class. CPR training doesn't have to be boring, and I'm happy the material felt clear and easy to follow. Thanks for spending part of your day with me! – Lisa

Alexandra Agaliotis7 reviewsTotal number of Google reviews Alexandra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa led an amazing CPR and BLS program for our dental office. She was engaging and informative and made it fun for all of the staff. I would highly recommend her services to anyone who needs to re-certify of for first time CPR training!

Response from the owner · 4 months ago

Thank you for the wonderful review! It was a pleasure working with your team. I love teaching classes like this because an engaged group makes the experience fun for everyone. Thank you for trusting me with your CPR and BLS training! – Lisa

Melissa TorresLocal Guide · 19 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa was an outstanding CPR instructor! She was professional, knowledgeable, and kept the entire class engaged from start to finish. The training was informative, interactive, and easy to follow, making everyone feel more confident and prepared to respond in an emergency. Our team at Cranford Dental Arts thoroughly enjoyed the training and highly recommend Lisa for CPR certification and recertification courses. Thank you, Lisa!

Response from the owner · 4 months ago

Thank you so much for your thoughtful review! It was a pleasure training your team at Cranford Dental Arts. Your group was engaged, enthusiastic, and a lot of fun to teach. I'm so glad everyone left feeling more confident and prepared. – Lisa

Ashlynn Gilbert6 reviewsTotal number of Google reviews Ashlynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Lisa was an amazing BLS instructor. She made the class engaging, easy to understand, and hands on. She explained everything clearly, answered questions patiently, and created a comfortable learning environment. You can tell she genuinely cares about making sure everyone leaves feeling confident and prepared. One of the best training classes I’ve taken, highly recommend Lisa to anyone needing BLS certification or training.

Response from the owner · 4 months ago

Thank you so much, Ashlynn! It was a pleasure having you in class. I'm so glad you found the training engaging and easy to follow. Your kind words mean a lot, and I'm grateful you took the time to share your experience. – Lisa

Abena N (Fancyn)Local Guide · 53 reviewsTotal number of Google reviews Abena has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I just took a class Lisa, she's a wonderful instructor, she made the material very easy to understand. I highly recommend her to friends and family. Thank you, Lisa

Response from the owner · Edited 4 months ago

Thank you so much for your kind words! I'm so glad you found the class easy to understand and enjoyed the training. It was a pleasure having you in class, and I truly appreciate you taking the time to share your experience. Wishing you all the best, and thank you for your support! – Lisa

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