Excellent service from all staff.

Sona Psychiatry & TMS
Sona Psychiatry & TMS at a glance
Reviewers consistently praise the professional and welcoming atmosphere, noting that staff members are attentive, kind, and respectful. Patients highlight effective communication, a calm and organized facility, and successful treatment outcomes from both psychiatric care and TMS therapy. With a perfect five-star rating from twenty reviews, no significant criticisms emerged, though the owner did not respond to any feedback.
- Google rating: 5.0 out of 5 from 20 reviews (100% five-star).
- Reviews on this page: 20 Google reviews (12 with written comments).
- Owner responses: the business replied to 0% of reviews.
- Most recent review: September 28, 2026.
- Service: Psychiatrist serving El Paso, Texas.
Data from Google, last updated October 27, 2026.
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Customer reviews
Reviews from Google, shown as published (original wording, unedited).
What customers talk about
We read 12 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were both lovely and both treated me with kindness, dignity and respect.”
“Highly recommend Sona to anyone needing high quality mental healthcare.”
“Excellent service from all staff.”
“The staff genuinely cared about the patients and created an environment where I felt comfortable speaking openly about my concerns.”
“I found sona psychiatry and was immediately greeted by a very kind and friendly staff.”
“Isa at the front desk is amazing as well, she is always kind, helpful, and makes communication and scheduling so much easier.”
praise complaint · found by our text analysis, Google review wording unchanged.
Fantastic experience! Knowledgeable staff and a great office space!
Excellent office staff and excellent medical staff! Very attentive and caring!
I absolutely loved Isa and Berenice! They were both lovely and both treated me with kindness, dignity and respect. Berenice was a great listener and created a safe and peaceful environment. I am hopeful for the future and grateful to be working with Sona
Sona provides excellent mental healthcare that is so needed in our community! The management of the office is exceptional and gives a great environment to support the knowledgeable and caring providers. Highly recommend Sona to anyone needing high quality mental healthcare.
The office stuff here is incredible! I came out of there feeling like a million dollars! And
Great staff and positive experience!
I am very grateful for the care and support I received at this clinic. From the beginning, I felt treated with dignity, respect, and compassion. The staff genuinely cared about the patients and created an environment where I felt comfortable speaking openly about my concerns. The providers were attentive, understanding, and focused on helping patients move forward. It is clear that the team is dedicated to making a positive difference in people’s lives. I would highly recommend this clinic.
The most professional environment you will enter. Highly recommend SONA.
After leaving my past psychiatrist because of failed medication I was left very hopeless and discouraged. I found sona psychiatry and was immediately greeted by a very kind and friendly staff. After meeting with Ms Ramirez I regained my hope and was able to find the right medication. I can not recommend them enough!
Business details
- Address: 211 Bartlett Dr Ste 104, El Paso, TX 79912
- Phone: (915) 292-2725
- Website: sonapsych.com
- Service area: El Paso, TX