Google reviewers rate Sousa Sisters Cleaning five out of five stars based on sixty-one reviews, noting the owner replies to all feedback. Customers frequently cite punctuality, thorough attention to detail, and effective communication via phone or text as key positives. Services include deep cleans, move-out preparations, and recurring maintenance, with clients appreciating reasonable estimates and careful handling of household items. No common criticisms appear in the provided excerpts, which consistently describe professional and efficient service.
Google rating: 5.0 out of 5 from 61 reviews (100% five-star).
Reviews on this page: 61 Google reviews (56 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 17, 2026.
Service: House Cleaning Service serving San Francisco, California.
Data from Google, last updated October 25, 2026.
Photos
Customer reviews
5.0
★★★★★
61 reviews on Google
5★61
4★0
3★0
2★0
1★0
Reviews from Google, shown as published (original wording, unedited).
CU
Charlene Underwood9 reviews
★★★★★
I highly recommend this cleaning service! We had a little confusion at first about the start time and address, but once the team arrived, they transformed the house. The attention to detail was incredible! They polished the mirrors inside the medicine cabinet and cleaned the stove’s exhaust fan—things I would never have thought to do. They got the bathroom cleaner than I ever could. Everything looked wonderful, and it was clear they took real pride in their work. I couldn’t be happier with the results and would definitely recommend them!
Response from the owner · a week ago
Thank you so much for this wonderful review! ❤️ We’re so happy to hear how pleased you are with the results. Our team takes great pride in the details, and it means so much to know their hard work made such a difference in your home.
We also appreciate your patience with the initial confusion about the start time and address, and we’re glad everything worked out so well. Thank you for your trust and recommendation. It was a pleasure helping make the home feel fresh, clean, and wonderful! ✨
Eliete and Enia are amazing, they continuously show up, clean our house top to bottom in a timely manner and they have the utmost integrity. They’re the best!! If I have any questions or concerns I can always reach out to Eda back at the office
Response from the owner · a week ago
Thank you so much for your wonderful review! ❤️ We’re so happy to hear that Eliete and Enia have been taking such great care of your home. They’ll be delighted to know their hard work and dedication are appreciated! We also truly appreciate your trust in our team and are always happy to help whenever you need us. Thank you for being part of our cleaning family! ✨
We are so happy to have found Sousa Sisters! We needed to do a deep clean of our house on short notice (within two days) and out of the companies we contacted, Sousa Sisters was the most prompt to respond and provided a very reasonable estimate. Communication with Eda, who handled the initial consultation and scheduling, was easy over phone and text message.
The job included a very greasy stove/oven, dusty old heating vents, and lots of detailed San Francisco baseboards/trim, and Eda assured me on a video consultation that this would be no problem. The cleaners came two days later and went above and beyond! It took roughly three hours for a deep clean, and everything looks amazing. I didn't think the stove or sink could get that clean! We're still discovering newly-sparkling corners of the house (the bathroom lights! the inside of the trash can!) and realizing how long overdue this was. Thank you Sousa Sisters!!
Response from the owner · 3 weeks ago
Thank you so much for your thoughtful review! It truly means a lot to our entire team. ❤️ We’re so happy we could help on short notice and that the cleaning exceeded your expectations. Hearing that you’re still discovering sparkling corners around the house made us smile! 😊 We know how much those little details can make a difference, and we’re so glad the team was able to bring your home back to that fresh, clean feeling. It was a pleasure working with you, and we’d be delighted to help again anytime!
Very smooth cleaning experience - hopped on a call with them beforehand so they could evaluate my needs clearly and give me a realistic estimate for cleaning which I appreciated. When they came to clean, it was very fast and not intrusive at all. Did not even realize they were there!
Response from the owner · 3 weeks ago
Thank you so much for your wonderful review! We’re so glad you appreciated the walkthrough call and that we were able to provide a realistic estimate based on your needs. It’s also great to hear that our team was quick, efficient, and respectful of your space. We truly appreciate your trust and look forward to keeping your home feeling fresh and clean! ✨
Excellent experience from start to finish. Communication was a standout. They kept me updated throughout the service, and at one point even emailed to flag that a bobblehead in my son's room was missing an arm before they'd touched it, just so there was no confusion about liability. Small thing, but it said a lot about how they operate — honest and careful with your belongings.
The staff was friendly and professional, and the house was left absolutely sparkling. Payment online was easy and convenient. Would recommend without hesitation and will be booking again.
Response from the owner · a month ago
Thank you so much for your wonderful review! ❤️ We truly appreciate you taking the time to share your experience with us. We’re so glad you were happy with the communication, care, and attention to detail from our team. We always want our clients to feel confident that their home and belongings are in good hands.
It was a pleasure serving you, and we look forward to seeing you again! ✨
I can update my review once they start regular cleaning but the first deep clean they provided was excellent. They cleaned every surface in my house we mentioned and even those we did not know needed cleaning. The cleaners were incredibly careful not to break anything (we've had cleaners from a different company who would break items and put them back without saying anything). The office communication was also easy and responsive! I would highly recommend Sousa Sisters Cleaning.
Update: they've been regularly cleaning my house for more than a year now and have continued providing exceptional service. They'll note when specific areas of the house need additional cleaning and are always incredibly communicative through texts.
Response from the owner · a year ago
Hi Helen!
Thank you for your wonderful feedback! We’re delighted to know you’re pleased with our service. Your kind words inspire our team to keep delivering our very best. We truly appreciate your trust in us for your regular cleaning as well!
Hi Eda and team! I just wanted to say thank you. I love coming home to my house after your team cleans. It means so much to me and you do such a great job. Thank you! ~ Colleen
Response from the owner · a month ago
Thank you so much for your kind words! ❤️ It truly means a lot to our entire team to know that you love coming home to a clean house. We’re so grateful for your trust and support, and we’re always happy to make your home feel fresh, clean, and welcoming. ✨
Wonderful attention to detail, efficient and friendly!
Response from the owner · a month ago
Thank you so much for your wonderful review! We’re thrilled to hear that you were happy with our service. We truly appreciate your kind words and look forward to assisting you again! ✨
I simply look forward to every cleaning day. They’re very professional, quick and know what they’re doing. I found them when they’re doing another cleaning job in the neighborhood and happy ever since.
Response from the owner · a month ago
Thank you so much for your wonderful review! 💙 It truly makes us so happy to know that you actually look forward to cleaning day! 😊 We’re so grateful that you found us while we were working in your neighborhood and decided to give us a chance.
Your kind words about our team mean so much to us. We truly appreciate your trust, support, and continued business. It’s always a pleasure to take care of your home! ✨
I recently hired Sousa Sisters Cleaning for a deep clean of our Building, and I couldn't be happier with the results. From start to finish, their team was professional, punctual, and incredibly thorough.
They took the time to address all of my concerns, ensuring that specific areas I was worried about were given extra attention. It's clear that they take pride in their work, as every corner of my home sparkled after they finished. They even used eco-friendly products, which was a big plus for me.
What stood out the most was their excellent communication. They kept me updated throughout the process and were more than willing to answer any questions I had.
Overall, I highly recommend Sousa Sisters Cleaning to anyone in need of a reliable and efficient cleaning service. They exceeded my expectations and made my home feel fresh and welcoming again!
Response from the owner · a month ago
Thank you so much for taking the time to share such a wonderful review! 💕 We’re truly happy to hear that you were so pleased with the deep cleaning of your building.
Our team takes great pride in being thorough, attentive to your specific needs, and making sure every space feels fresh and welcoming. We’re also glad you appreciated our eco-friendly products and communication throughout the service! ✨
Your kind words and recommendation mean so much to our entire team. Thank you for trusting Sousa Sisters Cleaning—we look forward to helping you keep your space clean and beautiful! 🧼🏡💫