Customers frequently praise the shop for honest assessments that avoid unnecessary repairs, fair pricing compared to dealerships, and prompt service for tires, brakes, and maintenance. Recurring themes include long-term customer loyalty, friendly staff, and quick turnaround times for same-day fixes. Criticism in lower-rated reviews cites instances of delayed appointments, unacknowledged mechanical errors, and one report of perceived discriminatory treatment.
Google rating: 4.8 out of 5 from 244 reviews (91% five-star).
Reviews on this page: 244 Google reviews (190 with written comments, 5 with photos).
Owner responses: the business replied to 35% of reviews.
Most recent review: October 10, 2026.
Service: Tire Shop serving Seattle, Washington.
Data from Google, last updated November 2, 2026.
Star ratings
244 Google reviews we collected
4.8of 5
5 stars22191%
4 stars135%
3 stars31%
2 stars21%
1 star52%
Praise vs complaints
Phrases our text analysis found in 190 written reviews
98%praise
Praise28998%
Complaints72%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude8127%
Price & value6622%
Quality & results4716%
Honesty & trust4415%
Speed & response289%
Would recommend248%
Communication62%
What customers talk about
We read 190 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Courteous, honest, professional, attentive and funny as hell!”
“Needed a battery and they got me in and out same day without an appointment at a fair price and great customer service.”
“They replaced my spark plugs, which cost $377 (nearby quotes were about the same).”
“…ng, where they don't try to sneak in extra work, where they do quick, great work, come here!…”
“They over torqued my lugnuts so badly that now I have warped rotors and my very rare vintage wheels are also messed up.”
“This place has salt of the earth vibes with skilled, honest mechanics.”
“…eds doing, where they don't try to sneak in extra work, where they do quick, great work, come here!…”
“I highly recommend them to anyone looking for reliable, honest automotive care.”
“…than 6 hours their prices are not good customer service even worse I do not recommend coming to these people…”
“They consistently provide high-quality work and great communication.”
People customers mention
Jeremy7 reviews
Owen4 reviews
Bob4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
If you wish you could find a mechanic where they tell you what REALLY needs doing, where they don't try to sneak in extra work, where they do quick, great work, come here! New to Seattle and my family members all come here, and now I know why. Loved Jeremy's help! And while I was waiting I watched him pull strings to get an out-of-stock part for another customer who was desperate. This place has salt of the earth vibes with skilled, honest mechanics.
Price assessment: Great price
Services: Tires, Brakes, Oil change
Response from the owner · 2 weeks ago
S. Hultquist, thank you for taking the time to leave a review. We are pleased to know your experience with us was a positive one. We appreciate your support.
T
Tom Parker7 reviewsiTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
The Tire Factory in South Park is always my favorite repair shop. When my business was in South Park they did all of my fleet maintenance. Prolonged the life of my vehicles by multiple years. Even though I live on the Eastside now I still come back to South Park for some of my repairs.
Price assessment: Great price
Services: Tires
Response from the owner · a month ago
Tom Parker, thank you for taking the time to leave a review. We are pleased to know your experience with us was a positive one. We appreciate your support.
A
Alejandro Flores13 reviewsiTotal number of Google reviews Alejandro has written across all businesses on Google Maps, not just this one.
Alejandro Flores, thank you for sharing your experience. We are pleased to know we met your expectations. We value your business and hope to see you again.
H
hector tellez1 reviewiTotal number of Google reviews hector has written across all businesses on Google Maps, not just this one.
norris kojima, thank you for sharing your experience. We are pleased to know we met your expectations. We value your business and hope to see you again.
P
Paul Blaine2 reviewsiTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Thank you for the positive review, Kent Sullivan. We are glad to hear you had a good experience with our team. We appreciate your support and look forward to serving you again.
A
Aimee Santa Monica1 reviewiTotal number of Google reviews Aimee has written across all businesses on Google Maps, not just this one.
Great Experience, Excellent customer service and excellent job done!
Went in for tire replacement for our Tesla .
Price assessment: Great price
Services: Tires
Response from the owner · 2 months ago
Aimee Santa Monica, we appreciate your 5-star feedback! At Point S, our certified technicians are proud to deliver reliable tire service, preventative maintenance, and auto repairs with honest recommendations. Thank you for trusting our local Seattle team with your vehicle. Have a wonderful day, hope to see you again!
A
Alnetta Price4 reviewsiTotal number of Google reviews Alnetta has written across all businesses on Google Maps, not just this one.
South Park Tire Factory provided excellent service and made the entire experience easy. The staff was friendly, honest, and completed the work quickly without compromising quality. The pricing was fair, and I left feeling confident that my vehicle was in good hands. I would definitely return for future service.
Price assessment: Reasonable price
Services: Tires, Steering & suspension repair
Response from the owner · 2 months ago
Alnetta Price, we apologize for the experience you had. We would like the chance to address your concerns. Please contact our team at (206) 762-2610.
M
Mary Dalzell8 reviewsiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
I have been going to this shop for 35 years and I've never had an issue. I took my car in this week to have my brakes looked at, and they told me they were fine ... you won't experience these folks trying to up sell you or suggest work that is not necessary. Remarkable these days!
Price assessment: Reasonable price
Services: Auto engine diagnostic, Oil change
Response from the owner · a year ago
Mary Dalzell thank you so much for taking the time to leave a positive review! We're thrilled to hear that you had a great experience with us. Our team is overjoyed that we could provide you with top-notch service. We'll keep up the good work, and remember, if you ever need anything else, we're here to rev up your engines and put a smile on your face!
