iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%94+14.3Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#7 of 28 air duct cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 78%
5.0★★★★★56 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Southeastern Kitchen Exhaust Cleaning five stars based on fifty-six reviews, noting the owner responds to all feedback. Customers describe the company as professional and thorough, highlighting punctuality, clear communication, and fair pricing for commercial hood and exhaust system cleaning. Many mention that the crew works efficiently, leaves the site clean, and provides detailed inspections before quoting costs. No common criticisms appear in the provided excerpts, which consistently praise the quality of the work and the responsiveness of the staff.
Google rating: 5.0 out of 5 from 56 reviews (100% five-star).
Reviews on this page: 56 Google reviews (51 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 3, 2026.
Service: Air Duct Cleaning Service serving Cullman, Alabama.
Data from Google, last updated October 28, 2026.
Score profile vs other air duct cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.
This companyAir Duct Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Southeastern Kitchen Exhaust Cleaning: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Southeastern Kitchen Exhaust Cleaning: 98/100 on this factor. Category median: 92.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Southeastern Kitchen Exhaust Cleaning: 94/100 on this factor. Category median: 100.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Southeastern Kitchen Exhaust Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 91.–
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Bar = this company · dark tick = category median.
Star ratings
56 Google reviews we collected
5.0of 5
5 stars56100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 51 written reviews
99%praise
Praise10199%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price360%
Reasonable240%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude2827%
Quality & results2726%
Would recommend2020%
Speed & response1414%
Price & value55%
Honesty & trust55%
Communication33%
What customers talk about
We read 51 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Our hood looks great and they were professional throughout the process!”
“It was a great experience, we will call them again!”
“Professional, thorough, and reliable—highly recommend!”
“They did a great job, organized, efficient and did Amazing work.”
“Professional and fair!”
“Wonderful people, hard working, honest, professional, and family oriented.”
“Great company, great communication, and unbelievable work.”
People customers mention
Adrian3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TThe4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We have had a commerical kitchen hood for 3 year and this is the first time I feel our money was well spent on cleaning. Aaron and Dakota were amazing. Everything including vents and back wall were cleaned to a sparkle and there was no trace that they were there left behind. It was a great experience, we will call them again!!
JJames2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
The crew and owners are solid people. They did a great job, organized, efficient and did Amazing work. They will be My new go to company for what they do. Very happy with all the results and how they took care of us.
Great price
BBubba9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Trustworthy and thorough. Our hood looks great and they were professional throughout the process!
Reasonable price
AAndreaLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Very pleased with the professionalism, politeness, and great work this company did.
When the owner of this company came to inspect my hoods that needed to be cleaned to be able to give me a quote on the cost, he was very professional, he very throughly inspected all areas that needed to be checked and even got on…
Reasonable price
Mmehmet3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Southern Kitchen Exhaust Cleaning did a great job cleaning our wood-fired oven exhaust system. Professional, thorough, and reliable—highly recommend!
KKyle1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Fantastic service all the way around! Fast and efficient , couldn’t be happier with the work they’ve done for me
We have had a commerical kitchen hood for 3 year and this is the first time I feel our money was well spent on cleaning. Aaron and Dakota were amazing. Everything including vents and back wall were cleaned to a sparkle and there was no trace that they were there left behind. It was a great experience, we will call them again!!
Response from the owner · 3 weeks ago
Thank you for the great 5 star review! We are glad Aaron and Dakota provided the thorough hood cleaning you were looking for and left the vents, back wall, and surrounding area clean when the job was finished. We truly appreciate your trust in Southeastern Kitchen Exhaust Cleaning and look forward to working with you again!
S
Stephen Burgett16 reviewsiTotal number of Google reviews Stephen has written across all businesses on Google Maps, not just this one.
Highly recommend!!!! Very professional and very thorough. Great Job!!!!
Response from the owner · 3 weeks ago
Thank you for the recommendation, Stephen! We appreciate you recognizing the professionalism and thoroughness of our team. Providing careful, dependable service is important to us, and we appreciate your 5 star review!
J
James Lewis2 reviewsiTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
The crew and owners are solid people. They did a great job, organized, efficient and did Amazing work. They will be My new go to company for what they do. Very happy with all the results and how they took care of us.
Price assessment: Great price
Response from the owner · 2 months ago
Thank you, James, for the great 5 star review! We truly appreciate your recommendation and are grateful you chose Southeastern Kitchen Exhaust Cleaning. It means a lot to hear that our crew was organized, efficient, and delivered results you were happy with. We look forward to being your go to company and appreciate the trust you've placed in us.
B
Bubba Ritos9 reviewsiTotal number of Google reviews Bubba has written across all businesses on Google Maps, not just this one.
Trustworthy and thorough. Our hood looks great and they were professional throughout the process!
Price assessment: Reasonable price
Response from the owner · 3 months ago
Thank you for the great review and feedback! We really appreciate your trust in Southeastern Kitchen Exhaust Cleaning. It was a pleasure serving Bubba Ritos, and we're glad you were happy with the quality of our work and the professionalism of our team. We look forward to helping keep your kitchen exhaust system clean, safe and operating at its best for years to come.
A
Andrea BerryLocal Guide · 28 reviewsiTotal number of Google reviews Andrea has written across all businesses on Google Maps, not just this one.
Very pleased with the professionalism, politeness, and great work this company did.
When the owner of this company came to inspect my hoods that needed to be cleaned to be able to give me a quote on the cost, he was very professional, he very throughly inspected all areas that needed to be checked and even got on the roof of my kitchen to inspect the fnan and accurately quote what all needed to be done.
The quote that I received came very quickly to my suprise and was not outrageous.
I scheduled them to come clean my hoods and when his team showed up, they were very polite, very professional, and very courteous.
We very pleased with the work that they did and how personable they were and most importantly the great job that they did making sure my hoods were sparkly clean.
I look forward to being a returning customer.
Price assessment: Reasonable price
Response from the owner · 3 months ago
Andrea, thank you for such a thoughtful review! We really appreciate your feedback about our inspection process, fair pricing and the professionalism of our team. It means a lot to know we earned your trust, and we look forward to keeping your kitchen exhaust system clean, safe, and compliant for years to come.
M
mehmet ozbey3 reviewsiTotal number of Google reviews mehmet has written across all businesses on Google Maps, not just this one.
Southern Kitchen Exhaust Cleaning did a great job cleaning our wood-fired oven exhaust system. Professional, thorough, and reliable—highly recommend!
Response from the owner · 3 months ago
Thank you so much for the recommendation! We really appreciate you trusting us with your wood fired oven exhaust system. Those systems require specialized attention, and we're glad our team delivered the service you expected. It was a pleasure working with you, and we look forward to helping keep your exhaust system clean, safe, and operating at its best for years to come.
K
Kyle Murphree1 reviewiTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Fantastic service all the way around! Fast and efficient , couldn’t be happier with the work they’ve done for me
Price assessment: Great price
Response from the owner · 3 months ago
Thanks so much, Kyle! We really appreciate you taking the time to share your positive experience. It means a lot to know you were happy with both the service and the value. We work hard to make the entire process smooth, from scheduling to completing the job efficiently, and we're glad that came through. Thank you for trusting Southeastern Kitchen Exhaust Cleaning with your business. We look forward to helping you again whenever you need us!
D
Doug SherrodLocal Guide · 35 reviewsiTotal number of Google reviews Doug has written across all businesses on Google Maps, not just this one.
I have used several companies for hood and exhaust systems over the years. Southeastern Kitchen Exhaust Cleaning stands out above any of them. Very professional, very responsive, and Very Good at what they do!
Response from the owner · 3 months ago
Thank you for such a thoughtful review. Knowing you've worked with several hood cleaning companies over the years makes your feedback especially meaningful to us. We work hard to be the company restaurants can count on, and we're grateful for the opportunity to earn your trust. We truly appreciate your business and look forward to serving you again.
W
Walt D1 reviewiTotal number of Google reviews Walt has written across all businesses on Google Maps, not just this one.
Couldn't have asked for better service. Drew came out in a very timely manner, assessed the issue, and had me back up and running in about an hour.
Response from the owner · 4 months ago
Thank you for taking the time to leave us a 5 star review! We truly appreciate your trust in Southeastern Kitchen Exhaust Cleaning. Keeping commercial kitchens operating safely and efficiently is what we strive for every day, and we're grateful for the opportunity to earn your business. We look forward to being there whenever you need us again.
J
J J6 reviewsiTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
My company recently took over a hotel where the kitchen equipment and exhausts had been poorly cleaned & maintained and Southeastern Kitchen Exhaust Cleaning knocked it out of the park. The kitchen went from "I'm not eating there" to looking like a brand-new kitchen. Would recommend them 10 out of 10 times. Great company, great communication, and unbelievable work.
Response from the owner · 4 months ago
Thank you so much for the opportunity to get this handled for you. Thanks for the kind words as well!
