Analyzing 5,599,0745.6M ReviewsFor 15,27715.3K Experts
Reviewers frequently praise the veterinary team for their friendly, professional demeanor and thorough communication regarding pet care, noting that prices are reasonable. Services range from routine checkups to complex emergency procedures, with many clients highlighting the staff's compassionate approach to various animal species. However, a consistent pattern of criticism involves the practice refusing to accept new patients, often accompanied by reports of rude or dismissive phone interactions that deter potential clients from seeking care.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The doctors are very professional and knowledgeable.”
“I called today to speak to the vet so I could tell her or him how unprofessional that was and the woman that I spoke to was not the vet yelled at me…”
“They are taking care of my puppy Susie and doing a very good job with her I'm very please with the doctors and the staff I highly recommend them”
“…h her prior flea/tick meds due to being pregnant - Bs practice imo & would not recommend as its apparent they dont care - also not accepting new pati…”
“They treated our newly adopted dog with such kindness and compassion and communicated with us clearly and honestly.”
“He really explained things thoroughly about Wookie's health issues.”
“The Vets and staff are thorough yet considerate of the needs of their animals.”
“Ginger is amazing, she is so quick to respond to my emails.”
“The prices of their services are very reasonable.”
praise complaint · found by our text analysis, Google review wording unchanged.
The staff here is friendly and the vets are great.
THE ABSOLUTE BEST!!! Southern Care has been so amazing with my golden doodle. From routine visits to emergency’s, Dr. O’Connor and the staff have been nothing short of amazing! Making sure that my girl is treated like gold and it shows. She loves seeing them!! I truly cannot recommend them enough or imagine taking my pets to anyone else.
The Dr's are the best
My 10 yr old dog loves them! So do we. In and out timely. Friendly staff and vets. Became friends.
Extremely friendly and helpful staff. Very respectful
The doctors are very professional and knowledgeable. I felt very comfortable and my fur baby felt safe and was not nervous at all. All the employees were very caring and passionate. The prices of their services are very reasonable.
I can’t recommend them enough! They’ve taken exceptional care of my dogs, cats, and parrot but have also handled everything from a rat’s respiratory infection to a goat’s emergency c-section. I love that they are not owned by a corporation, so rather than adhere to corporate protocols and sales requirements, they approach each animal’s needs individually, with tremendous intelligence, experience, and compassion. I followed Dr O’Connor from his last place and if he and Dr Reel ever move, I’ll follow them again. There’s no one I trust more.
Great...always very friendly and professional..treats my little Summer like a little person..(which she is..lol)...they care and that matters ...
This vet is no good !
Nice place Just me but he's a really good vet.
Analyzing 5,599,0745.6M ReviewsFor 15,27715.3K Experts