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Southern Grace Interiors

Interior designer · Hilton Head Island, SC · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%61+33.3Reliability 24%35+8.5Value 14%90+12.7Replies to reviews 7%50+3.5Craft & service penalty95−0.5Experts Score= 58Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.58SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#97 of 103 interior designersPosition by Experts Score among all companies we track in this category. · better than 6%
4.6 ★★★★★ 27 Google reviews · 24 photos
89%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
15%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
85%reviews answered by the owner
Oct 2026latest review

Southern Grace Interiors at a glance

Google reviewers rate Southern Grace Interiors 4.6 out of 5 based on 27 reviews, with the owner responding to 85 percent of them. Clients frequently highlight the team's professionalism, responsiveness, and ability to manage projects for remote owners through regular updates and creative design solutions. Many note that the firm stays within budget while delivering functional, stylish spaces. However, one recurring criticism involves a dispute over unpaid funds, with a client alleging the business owes money and refuses to pay.

  • Google rating: 4.6 out of 5 from 27 reviews (89% five-star).
  • Reviews on this page: 27 Google reviews (24 with written comments, 2 with photos).
  • Owner responses: the business replied to 85% of reviews.
  • Most recent review: October 8, 2026.
  • Service: Interior Designer serving Hilton Head Island, South Carolina.

Data from Google, last updated October 25, 2026.

Score profile vs other interior designers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: reliability.

Satisfaction61Reliability35Craft & service95Value90Momentum100Replies to reviews50Satisfaction: 61 (median 95)Reliability: 35 (median 96)Craft & service: 95 (median 96)Value: 90 (median 95)Momentum: 100 (median 100)Replies to reviews: 50 (median 44)
Southern Grace InteriorsInterior Designers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Southern Grace Interiors: 61/100 on this factor. Category median: 95.B
61
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Southern Grace Interiors: 35/100 on this factor. Category median: 96.D
35
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Southern Grace Interiors: 95/100 on this factor. Category median: 96.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Southern Grace Interiors: 90/100 on this factor. Category median: 95.A
90
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Southern Grace Interiors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Southern Grace Interiors: 50/100 on this factor. Category median: 44.C
50

Bar = this company · dark tick = category median.

Star ratings

27 Google reviews we collected

  • 5 stars2489%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star311%

Praise vs complaints

Phrases our text analysis found in 24 written reviews

  • Praise3998%
  • Complaints13%

Topic share

How often each topic comes up in the written reviews

  • Would recommend1025%
  • Quality & results923%
  • Staff & attitude820%
  • Speed & response615%
  • Communication513%
  • Price & value13%
  • Honesty & trust13%

What customers talk about

We read 24 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I would recommend this team to anyone that wants to stay within budget, get consistent and professional feedback, and finish with an amazing product.”
  • “We hired Stephanie McCartney at Southern Grace Interiors for our move from New Jersey to the Oldfield community in Bluffton, and she did an outstanding job.”
  • “I have worked with many interior design firms, and I must say that this is the most professional organization that I have had the pleasure of working with.”
  • “We narrowed it down quickly, and she got all the work done while we were still living in New Jersey.”
  • “I called Mikaelah on Memorial Day, and explained what I needed/wanted and hoped for and she said “not a problem we can do that!”
  • “Pricing was reasonable and quality was exceptional.”
  • “Mikaelah treated us with such care and genuinely shared in our excitement.”

People customers mention

  • Mikaelah 5 reviews
  • Brittani 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Southern Grace Interiors for 1 kind of job. Pick one to see what they paid and said.

Recent reviews

Jill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We loved working with Mikaelah and her staff. They were detailed and incredibly responsive. She made some creative recommendations that were home runs. Such as turning a bonus room closet into a “speakeasy” hidden whiskey bar with a sliding bookcase. The rest of the design throughout our house was thoughtfully…

Korey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I had the pleasure to work with Erin and Lexi at Southern Grace. They are extremely talented and stayed well within our allotted budgets. I have worked with many interior design firms, and I must say that this is the most professional organization that I have had the pleasure of working with. I would recommend…

Lorrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We used Southern Grace Interior for our retirement home. We are thrilled with the outcome! Brittani is talented, professional-designer who was with us every step of the way. She over saw our remodel during our transition from the West Coast to Beautiful SC.

Refurbishment+ Quality+ Professionalism
Dinah3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

This is the second time I have asked Brittani Swearingen of Southern Grace Interiors to help me with a project. This time it was to remodel my very utilization laundry room. With her wonderful talent for design, creativity, and knowledge of resources my room has been literally transformed into a beautiful and…

Janet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I worked with Brittani prior to listing my home for sale and she did an amazing job. After taking Brittani through every room of my home and listening to her ideas and suggestions, I decided to give her full reign to do whatever she felt would best showcase my home to prospective buyers. She decluttered,…

+ Responsiveness+ Quality+ Professionalism
Diane13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Brittani has been SUCH a help in our home's remodel. She has such a great eye for detail and for what works together! She gave us several great suggestions which we implemented, and our home looks wonderful! Thank you Britt!

Photos

Customer reviews

4.6 ★★★★★ 27 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Neal StantonLocal Guide · 15 reviewsTotal number of Google reviews Neal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We hired Stephanie McCartney at Southern Grace Interiors for our move from New Jersey to the Oldfield community in Bluffton, and she did an outstanding job. Stephanie knows Lowcountry design, and that was a big help to us coming from out of state. She took the time to figure out what we liked, then came back with several concepts. We narrowed it down quickly, and she got all the work done while we were still living in New Jersey. When we finally got down to the house, we were blown away. It was everything we wanted and more. It’s hard to pick a favorite room because we like everything she did, but if we had to choose, it would be the bedroom. She nailed it. Stephanie has kept helping us since we moved in, tracking down things we want for the house and lining up solid local vendors as we keep making it our home. I would recommend Stephanie to anybody. She’s a great designer and a great person, and we’re glad to know her.

Jill Mark2 reviewsTotal number of Google reviews Jill has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We loved working with Mikaelah and her staff. They were detailed and incredibly responsive. She made some creative recommendations that were home runs. Such as turning a bonus room closet into a “speakeasy” hidden whiskey bar with a sliding bookcase. The rest of the design throughout our house was thoughtfully chosen. We wanted comfort and cozy and she suggested designs that were spot on. Pricing was reasonable and quality was exceptional. Highly recommended Southern Grace Interiors

Response from the owner · a year ago

Thank you so much for this wonderful review, Jill! You and Kelly were so fun to work with, and we enjoyed the creative challenges as well as the completed project. You were both a joy to work with! My team and I hope we get the opportunity to do so again in the future. So glad you love your new home design and furnishings!

Korey Smith4 reviewsTotal number of Google reviews Korey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had the pleasure to work with Erin and Lexi at Southern Grace. They are extremely talented and stayed well within our allotted budgets. I have worked with many interior design firms, and I must say that this is the most professional organization that I have had the pleasure of working with. I would recommend this team to anyone that wants to stay within budget, get consistent and professional feedback, and finish with an amazing product.

Response from the owner · 2 years ago

Korey, thank you for this wonderful review of our design services and our team! We enjoy working with builders, such as yourself, who value our professional contribution, and look forward to more projects together!

Alan Brown9 reviewsTotal number of Google reviews Alan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

stay away from this business, they owe me 3800$ and refuse to pay

Response from the owner · 2 years ago

This person is not a client of our business and this is a false review. We have notified Google and requested that it be removed, and have notified our attorney. We do not have a contract with this individual and they are not our customer.

Lori FLocal Guide · 14 reviewsTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mikaelah and design team: It is a blessing enough to have the opportunity to own a home in beautiful Hilton Head. It was indeed a challenge when our entire condo was flooded and gutted down to studs just prior to our moving in! Thank you, Southern Grace Interiors, for making the renovation process one that was joyful and professional vs. frustrating and unnerving. We found your talented team on line and while some websites do not reflect a company's true image, yours has exceeded its promises of customer support and professional, creative design. We are so happy with our new home. Our mutual goal was to create a sophisticated yet casual, light and cozy, inviting home. A blue ribbon award to Southern Grace on all counts. The furniture selections, built ins, paint colors, floor, window treatments and kitchen of my dreams all came together thanks to your team. Mikaelah, Lydia and Isabella, in addition to the contractors all seamlessly pulled this project together. Thank you for your incredible suggestions and thorough response to our overall plan and punch list requests. Life will always be full of challenges, small and large. How we respond to them, and who you can rely on during these challenges makes all the difference. We could not be happier and recommend Southern Grace to anyone looking for a project that will reflect a beautiful, well planned and personalized team effort.

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Refurbishment
Response from the owner · 5 years ago

Thank you so much for this wonderful review, Lori and Joe! We appreciate your business and are so glad that you are happy with our services, and with the finished results in your Hilton Head Island condo! We hope to have the opportunity to work with you again in the future.

mitch steel3 reviewsTotal number of Google reviews mitch has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

During the Covid-19 pandemic, I bought a Vacation Rental Property in Palmetto Bluff SC...not real smart I know! The house closed on May 18 2020 and I wanted to “Refurbish” the entire interior. But I live in Raleigh NC...I asked my real estate agent if he knew of any interior design companies that would be up to the task and he immediately answered, “Your gonna want MIKAELAH SEIFRIT and her team at SOUTHERN GRACE INTERIORS to do your home!” I called Mikaelah on Memorial Day, and explained what I needed/wanted and hoped for and she said “not a problem we can do that!” Her confidence is extraordinary...it made me feel like there was nothing her and her team couldn’t handle. Remember now this is covid-19 time and a lot of businesses were not running at full strength but SOUTHERN GRACE INTERIORS SURE WAS! Mikaelah’s team put in all new floors, painted the entire interior, repurposed the kitchen tile and granite and bought all new furniture and plantation shutters...I was able to start renting my property 7 weeks later on July 14 2020!!! SOUTHERN GRACE INTERIORS ARE FANTASTIC!

  • Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
  • Services: Refurbishment
Response from the owner · 6 years ago

WOW thank you so much for this fantastic review, Glenn! We absolutely loved working with you and Jane, and are thankful for the opportunity to work on your home!

Lorrie Velez1 reviewTotal number of Google reviews Lorrie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We used Southern Grace Interior for our retirement home. We are thrilled with the outcome! Brittani is talented, professional-designer who was with us every step of the way. She over saw our remodel during our transition from the West Coast to Beautiful SC.

  • Positive: Quality, Professionalism
  • Services: Refurbishment
Response from the owner · 6 years ago

Thank you so much for your business, Lorrie, and we truly appreciate this lovely review of our design services!

Dinah Kittredge3 reviewsTotal number of Google reviews Dinah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This is the second time I have asked Brittani Swearingen of Southern Grace Interiors to help me with a project. This time it was to remodel my very utilization laundry room. With her wonderful talent for design, creativity, and knowledge of resources my room has been literally transformed into a beautiful and wonderfully functional room in the house. The room has exceeded all of my expectations! It is almost complete and I can’t wait to start using it. She and her company are well deserving of 5+ stars.

Response from the owner · 6 years ago

Thank you, Dinah! We think that repeat clients and personal referrals are the best compliments! We appreciate your business!

Janet Kokot1 reviewTotal number of Google reviews Janet has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I worked with Brittani prior to listing my home for sale and she did an amazing job. After taking Brittani through every room of my home and listening to her ideas and suggestions, I decided to give her full reign to do whatever she felt would best showcase my home to prospective buyers. She decluttered, repositioned furniture, added new decorative pieces, replaced window coverings, and coordinated a project that she recommended that I hire a contractor for to build shadow boxes and paint several rooms. When everything was finished I was totally amazed at the transformation. Brittani went above and beyond my expectations and I would highly recommend her and Sourhern Grace Interiors . You won't be disappointed.

  • Positive: Responsiveness, Quality, Professionalism
Response from the owner · 6 years ago

Thank you for this wonderful review, Janet! We are thrilled that you are happy with your results!

Diane Swearingen13 reviewsTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brittani has been SUCH a help in our home's remodel. She has such a great eye for detail and for what works together! She gave us several great suggestions which we implemented, and our home looks wonderful! Thank you Britt!

Response from the owner · 6 years ago

Thank you for the positive review, Diane!

Southern Grace Interiors on Google Maps →

Business details