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Southern Industries Home Improvements

4.7 ★★★★★ · 667 Google reviews · 24 photos
Window installation service · Columbia, SC

Southern Industries Home Improvements at a glance

Reviewers frequently praise the company's professional, knowledgeable, and courteous representatives who provide detailed explanations without using high-pressure sales tactics. Services mentioned include window, door, siding, gutter, and shower installations, with customers noting punctuality and fair pricing during the initial consultation and installation phases. However, several low-star reviews highlight significant difficulties with post-installation warranty service, citing unreturned calls, delayed repairs, and disputes over responsibility for defects that appear after the initial work is completed.

  • Google rating: 4.7 out of 5 from 667 reviews (86% five-star).
  • Reviews on this page: 667 Google reviews (545 with written comments, 26 with photos).
  • Owner responses: the business replied to 64% of reviews.
  • Most recent review: October 23, 2026.
  • Service: Carport Contractor serving Columbia, South Carolina.

Data from Google, last updated October 26, 2026.

Photos

Customer reviews

4.7
★★★★★
667 reviews on Google
5★576
4★38
3★9
2★3
1★41

Reviews from Google, shown as published (original wording, unedited).

Renie Burkhart3 reviews
★★★★★

Very professional explained everything plus all my questions.

  • Price assessment: Reasonable price
  • Services: Service not listed
Review from Google · view on Google
Jenna SmithLocal Guide · 24 reviews
★★★★★

Mike Bowers does an excellent job representing Southern Industries. He is thorough and transparent. Mr. Bowers is the reason we called them for windows and doors!

  • Price assessment: Not sure
  • Services: Service not listed
Response from the owner · 4 days ago

Hi Jenna! Thank you so much for the wonderful review! We’re proud to hear that Mike made such a strong impression through his thoroughness and transparency. We believe building trust and making sure our customers have all the information they need is an important part of what we do. We’ll be sure to share your kind words with Mike! Thank you for choosing Southern Industries for your windows and doors. We truly appreciate your trust in our team!

Review from Google · view on Google
Charles Parker4 reviews
★★★★★

Very courteous, friendly and knowledgible. Work was accompished with no wasted time and clean up was great. Will recommend to anyone.

  • Price assessment: Reasonable price
  • Services: General window replacement, Window installation
Response from the owner · 2 months ago

Thanks for the four stars, Charles. If anything about your window project left room for improvement, we'd love to hear it next time you're in touch.

Review from Google · view on Google
Brandon Poston9 reviews
★★★★★

Mike was extremely refreshing after a poor experience with Renewal by Andersen. He spent the right amount of time and answered every question while providing realistic solutions and not using negative sales tactics. I’d suggest these guys to anyone based on my initial quote.

Response from the owner · a week ago

Thank you, Brandon, for the five-star rating and your kind feedback. We are pleased that Mike took the time to answer every question and offered realistic solutions without pressure. Our goal is to make every consultation informative and respectful, and we are glad that was reflected in your experience. We will be sure to share your comments with Mike. We appreciate your trust in the Southern Industries family and your recommendation to others, and we look forward to the opportunity to work with you.

Review from Google · view on Google
Bertha Holliday2 reviews
★★★★★

Mr. Doyle was very professional and understanding of what I wanted and needed in my repairs. He was not pushy and annoying for me to sign a contract. I appreciated his curiosity and respect. He help me navigate through many options. From past experiences, people like him is very rare. I would choose this company.

  • Price assessment: Reasonable price
  • Services: General window replacement, Window installation
Response from the owner · a year ago

😊 Wonderful news! Our representative's professionalism and product knowledge exceeded expectations! 🌟 We appreciate you and are eager to fulfill your home improvement needs! 🏡 Thank you for the 5-star review! 🙌

Review from Google · view on Google
Frank Musgrove6 reviews
★★★★★

Only got an estimate and it was double what I expected so I turned it down the gutters

  • Price assessment: Overpriced
  • Services: Service not listed
Response from the owner · 2 weeks ago

Thank you, Frank, for taking the time to share your feedback. We understand that the estimate was higher than you anticipated, and we appreciate the opportunity to have met with you. We take pride in offering the best gutters on the market, and our pricing reflects the quality of the materials and workmanship behind them. We would welcome the chance to review your options with you, so please do not hesitate to contact us should you wish to revisit your project in the future. We appreciate your consideration of the Southern Industries family. We can by reach at: 800-992-2400, ext.: 1001

Review from Google · view on Google
Ingrid Nelson5 reviews
★★★★★

Although I couldn't get financed I was very pleased with Omar's knowledge of product and friendliness.

Response from the owner · 2 weeks ago

Thank you, Ingrid, for the five-star rating and your kind feedback. We are pleased that Omar was knowledgeable about our products and friendly throughout your consultation. We regret that financing did not work out for your project, and we would welcome the opportunity to review your options with you. Please contact us at 800-992-2400, ext. 1002. We will be sure to share your comments with Omar. We appreciate your consideration of the Southern Industries family and look forward to assisting you.

Review from Google · view on Google
Theresa Jenkins-Jackson6 reviews
★★★★★

Southern Industries has so ma y quality products they offer. I cannot wait for them to get started with my project.

Response from the owner · 2 weeks ago

Thank you, Theresa, for the five-star rating and your kind feedback. We are pleased that you are impressed with the quality and range of products we offer, and we share your enthusiasm as your project gets underway. We will be sure to keep you informed as we prepare to begin. We appreciate your trust in the Southern Industries family and welcome you to contact us should you need anything throughout your customer journey.

Review from Google · view on Google
Dodie Walker5 reviews
★★★★★

Mike is very polite, professional, and knowledgeable of all the products involved with a roofing project.

  • Services: Roof installation
Response from the owner · 3 weeks ago

Thank you, Dodie, for the five-star rating and your kind feedback. We are pleased that Mike was polite, professional, and knowledgeable about the products involved in your roofing project. Ensuring our customers feel informed and well cared for is a priority, and we will be sure to share your comments with him. We appreciate your trust in Southern Industries and welcome you to contact us should you need anything in the future.

Review from Google · view on Google
James Brazell4 reviews
★★★★★

4 star only because ya'll wouldn't be able to do the job. The representative was real knowledgeable and gave a few suggestions.

  • Services: General window replacement
Response from the owner · 3 weeks ago

Thank you, James, for the four-star rating and your feedback. We regret that we were unable to take on your project, and we appreciate your understanding. We are pleased that our representative was knowledgeable and was able to offer helpful suggestions. Should your needs change in the future, or if there is another project we can assist with, we would welcome the opportunity to work with you. We appreciate you considering Southern Industries.

Review from Google · view on Google

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