Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts
Google reviewers rate Southern Lightscapes five stars based on 326 reviews, frequently citing professional installation, punctual service, and responsive communication. Customers describe the company as offering competitive pricing and effective design for residential landscape and holiday lighting. However, several low-star reviews criticize product reliability, noting recurring bulb failures and service fees that contradict lifetime warranty claims.
Data from Google, last updated November 13, 2026.
326 Google reviews we collected
Phrases our text analysis found in 289 written reviews
How often each topic comes up in the written reviews
We read 289 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Professional, courteous, prompt, and highly capable.”
“Graham is personable and responsive - as is their whole team.”
“I had a lights out problem and the crew was there within 48 hours, figured out the issue and fixed the problem before they left.”
“We are very pleased with the results, and I would recommend them to anyone.”
“We got the lighting we wanted, professionally designed, expertly installed on time, and for a reasonable price.”
“Feels misleading and overpriced.”
“From start to finish, Graham was easy to work with, responsive, and extremely thoughtful in his approach.”
“That level of honesty and collaboration meant a lot.”
“Southern Lightscapes is a scam.”
praise complaint · found by our text analysis, Google review wording unchanged.
5.0 ★★★★★ 326 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Graham and his team at Southern Lightscapes did a super job, going far beyond the minimum necessary to assure we had beautiful and functional landscape lighting. We couldn’t be more pleased.
The crew at Southern Lightscape are fantastic! Professional, courteous, prompt, and highly capable. We are very happy with the job they did for us.
John Holt! Now you can practice that putting at night 😁
I researched lighting specialist when making a decision to illuminate our house and landscaping. Southern Lightscapes assessed our needs and addressed all the areas with a plan and the cost. Their price was competitive and a lifetime warranty on lights. Highly recommend Southern Lightscapes. Chris Black
Chris!! Thank you and we are glad you were happy
We are very pleased with Southern Lightscapes. This is our second time having them help us with our lightning needs. Graham is personable and responsive - as is their whole team. We got the lighting we wanted, professionally designed, expertly installed on time, and for a reasonable price. We are totally satisfied and higly recommned them. Phil & Carol Comstock South Charlotte
Mr. Comstock, Thank you for the review and the feedback. I will give you a call tomorrow, but we sent out notification of the change in the service call charge due to a number of reasons. We changed it about 2 years ago, but for existing customers we can do a one time rate at the old fee. Again, I will call you tomorrow. Thank you
I had a lights out problem and the crew was there within 48 hours, figured out the issue and fixed the problem before they left. This included a run to get a proper fuse. Could not be more delighted!
Barbara... Love the review! We always try to provide great customer service with speed.
We are very pleased with the personalized attention we have received from Southern Lightscapes. We’ve wanted to add outdoor lighting to the front of our house for several years. We chose Southern Lightscapes because several of our neighbors have used them and been very pleased. Graham and his team have been great to work with. They have wonderful design ideas, and they make it easy for you to choose the type of lighting that is just right for your house. We are very pleased with the results, and I would recommend them to anyone. The new lighting completely transformed the outside of our house.
Leslie... We are so glad you all are pleased with the work! We always try to treat every home with the personal attention we would give to our house.
Reached out to them last week and just want to give a shout-out to Andrea Brewington! She was extremely responsive and professional as well as helpful. Thanks!
Carolyn... We love DREA!! Thanks for calling her out in the review, and thank you for the 5 STARS!
The team did a great job installing a superior lighting system in my backyard. Professional technicians and personable as well. Recommend highly.
Awesome... Thank you for the review!
Outstanding professional company leadership along with very experienced employees. Prompt installation and well priced equipment. Our subdivision residents could not be more pleased. The Retreat at Rayfield
Hershel! Thank you so much for the review, I am glad that everyone in the neighborhood is enjoying the lighting
Highly recommended! They came out to our house within a short time after my request. They quickly diagnosed the issue and replaced the broken lights as well.
Mark... Thank you for the review, we always try to provide prompt service with the best possible solution for the customers! Thanks again
Analyzing 10,634,67110.6M ReviewsFor 30,17630.2K Experts