Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Southern Outdoor Design logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty98−0.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE

Southern Outdoor Design

Atlanta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 23 outdoor living services · 5.0★ from 42 Google reviews

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Report card

Percentile vs other outdoor living services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Southern Outdoor Design is better than 97% of outdoor living services.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Southern Outdoor Design is better than 94% of outdoor living services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Southern Outdoor Design is better than 98% of outdoor living services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Southern Outdoor Design is better than 100% of outdoor living services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Southern Outdoor Design is better than 100% of outdoor living services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Southern Outdoor Design is better than —% of outdoor living services.–
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Reviews for your job

Customers hired Southern Outdoor Design for 8 kinds of job.

Southern Outdoor Design for landscape installations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Landscape installations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Landscape installations”

JENNIFER2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I’ve had the pleasure of partnering with Jason Flake and Southern Outdoor Design as the variance consultant and permit expediter on several local projects. Jason is professional, knowledgeable, and dedicated to his clients. I appreciate working with someone who takes his business, the services he provides, and his…

Great priceWalkway landscapingConcrete masonryGardening services
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

This is our second time using Southern Outdoor Design and it always is a pleasant experience! They are very professional and timely with everything they do. Looking forward to doing our next project with them!

Reasonable priceLandscape installationsArtificial turf installation
MichaelLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The Southern Outsoor Design team did a tremendous job for us. They delivered a stone paver patio with a stone fire pit. A beautiful gravel path was installed to the patio and back into our wooded area. Several plantings, landscaping work and outdoor lighting made a spectacular outdoor retreat for us. Jason and team…

Great priceWalkway landscapingLandscape installationsStone masonry
Matt4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jason and his team were great to work with, from our initial meeting to the final walk through. We had a tight time frame to get the work done, but they completed everything, including add-ons, on time. The crew maintained a tidy and safe work space. The reimagined outdoor space at a special events venue is stunning.

Great priceWalkway landscapingLandscape installationsGrading & resloping
Andrei6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jason and his team did an excellent job with the design and implementation of our backyard transformation at our home in Barkley Square, in Duluth, GA. The advice of the Arborist in his team was very valuable to us as well. The new stone walkways with stone slate steps, the 16 feet diameter fire pit with sitting…

Reasonable priceWalkway landscapingGardening servicesLandscape installations
Andrew3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Jason and the team at Southern Outdoor Design totally transformed our backyard. It was a project with a huge scope and required many layers of design, permitting, inspections, earth movement, construction, landscaping, sod installation, fencing, etc. Their team's attention to detail and quality for the work done…

Great priceLandscape installationsGrading & reslopingGarden design
Kleon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I’m extremely impressed with the backyard design Southern Outdoor Design created for us. From start to finish, they were thorough, professional, and really took the time to understand our vision. The design process was fantastic - they listened carefully to our ideas and needs, asked all the right questions, and…

Great priceLandscape installationsArtificial turf installationGarden design
Walker3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Southern Outdoor Design provided an incredible experience for our backyard transformation. Communication was prompt and transparent every step of the way. They took care of all the planning and execution. They were a great thought partner in helping figure out how to accomplish my goals within my budget. They way…

Driveway landscapingDriveway or walkway pavingGrading & resloping+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 63%Reasonable 38%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Landscape installations8—
Grading & resloping5—
Walkway landscaping4—
Garden design4—
Gardening services3—
Stone masonry3—
Yard drainage3—
Concrete masonry2—

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