Google reviewers rate Southwest Veterinary Hospital 4.7 out of 5 based on 853 reviews, with the owner responding to 66 percent of them. Customers frequently praise the staff for their friendliness, thorough communication, and ability to keep pets calm during exams and dental procedures. Many also note that pricing is reasonable and that the team takes time to answer questions. However, recurring criticisms in lower-rated reviews highlight difficulties securing appointments, particularly for emergencies or new clients, along with concerns about limited phone availability and billing disputes.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
We just moved to Bakersfield and my dog has some existing health issues. They were so accommodating and cared for my dog as if she was theirs. I highly recommend this veterinary clinic. Thank you, thank you. Side note - Heather thank you so much for your assistance, I greatly appreciate you!!
The staff is very friendly and helpful
We're ecstatic to hear about your positive experience at Southwest Veterinary Hospital. Thank you for sharing your feedback.
Website says click to book an appointment. Called and was told not accepting new clients... what a flippin joke
Always a professional and pleasant experience.
As always, very thorough explain everything more than once they take great care of your pet. Take care of Everything needed I am very very happy here ,the employees Are always happy this is what you want when you go to a place that takes care of your family members The little ones
Your review is appreciated. We are thrilled to hear about your positive experience at Southwest Veterinary Hospital. Thank you for sharing your feedback.
Great visit … took care of my issues with our dog.
They all took their time to answer my questions - from the receptionist desk to the doctor - and worked quickly, but calmly with both of my pets. The doctor was kind and educated me on how to take better care with my animals, because I am a first-time pet owner and this put me at ease. I’m very happy I found Southwest Veterinary. Thanks again to everyone on your team for taking care of our concerns.
Feel so satisfied after each visit with our Beau. Always thorough answers to our questions and each time learn something new about dogs/pets.
We're absolutely thrilled to hear that you feel satisfied after each visit with Beau. Thank you for your kind words!
By far BEST VET in Bakersfield. Staff is wonderful and Dr. Love is the best! Thanks for helping me with my fur baby!😀😀
Thank you for your review! We appreciate your kind words and are glad we could help with your fur baby.
Staff is professional and polite.
Thank you for your generous feedback, Latonya! Our team looks forward to seeing you and your pet again soon.