Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Spa Mesu logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%7+0.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Spa Mesu

Takoma Park, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 57 wedding hair stylists · 4.9★ from 342 Google reviews

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Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spa Mesu is better than 89% of wedding hair stylists.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spa Mesu is better than 86% of wedding hair stylists.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spa Mesu is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spa Mesu is better than 100% of wedding hair stylists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spa Mesu is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spa Mesu is better than 7% of wedding hair stylists.F
7

Reviews for your job

Customers hired Spa Mesu for 6 kinds of job.

Spa Mesu for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$214–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 21

All 20 Google reviews tagged “Hair coloring”

Monique6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Wonderful experience! Mesu did a beautiful color hair highlighting for me, Love the results. Experienced colorist. The shampoo was relaxing. Nice conversation and lovely shop. I will definitely book an appointment again for my ongoing coloring. Thankyou Mesu

Paid $200+Shampoo & conditioningHair coloring
marilynLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

As always I had a wonderful and relaxing time at Spa Mesu and got the perfect haircut. . Love Spa Mesu!!!

Hair coloringHairstyling
L1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

As always, another great cut and color treatment!

Paid $160–180Hairstyling+ Quality+ Professionalism+ Value
Natalia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am very happy with both the work my stylist does on my hair and the customer service I receive from Consuelo. When I raised a concerned about something from a previous visit, Consuelo used the feedback to adjust her service to make sure I was completely satisfied at my visit this past Friday. Her efforts were sincere and the result was even better.

HaircutHair coloring
sheila1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My experience was very inviting and relaxed.

Paid $200+HaircutHair coloring
CarolLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Spa Mesu is wonderful! Hair services have been excellent and flattering. Everyone who works there is welcoming and lovely. I look forward to my visits.

Paid $160–180Hairstyling
janLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Spa Mesu always provides great service and a warm and welcoming environment. Appointments are easy to make. Top marks for a local favorite run by lovely Mesu.

Paid $60–80Hair coloring
Elsie16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Consuelo gave me a wonderful dye and highlight treatment. She took a lot of care getting it just right. I've now had my second wonderful haircut with her. I will be back next month. Elsie

Paid $160–180Shampoo & conditioningHaircutHairstyling
S13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great cut as always. I went from limp hair that came down to my lower back to bouncy wavy hair that stopped just below my chin with lots of beautiful layering. She also picked the perfect color to cover my whites that complimented my natural color. I was told I look ten years younger because of this cut - not bad!

Paid $140–160Hairstyling+ Quality
BethelehemLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve known Mesu for many years and I can attest to her skills and excellent customer service. When I was very little my mom was a regular at Mesu Spa she would get full color, highlights and sometimes she’d would change her whole look with a cut. Each time Mesu delivered! My mom’s hair always looked good and kept…

Paid $200+Shampoo & conditioningHair coloring
Vesna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I have been going to Spa Mesu for 17 years, because I can always count on high quality services in a welcoming and professional setting. Thank you, Mesu and team!

BlowoutsHair coloringHairstyling+ Punctuality+ Cleanliness+ Quality
Sherry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I can count on Mesu to give me a beautiful cut that suits my hair and face. She is gracious, caring, and warm! The salon is spotlessly clean and peaceful.

Hair coloringHaircut
Elsa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The owner, Mesu, did an amazing job with my hair. She had some great suggestions with color and cut. Love my new look! Thank you so much! Very professional and kind. Will definitely recommend her to my family/friends.

Hair coloringHaircutShampoo & conditioning
Love-Leigh1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very professional, clean. High-quality products.

Hair coloring
JulietLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job on my hair! Thank you Consuelo!

Hair coloringHaircut
Lillay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

i absolutely loved my experience at spa mesu!! i got my hair dyed a deep red and got a blowout with flat iron and the whole experience went really smoothly. I absolutely love my hair. The salon space is also really beautiful and clean. I would recommend this place to all hair types!!

BlowoutsHair coloring
Pilar3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

It was a very nice environment, very calm. Mesu is a very good listener and she is very knowledgeable and her demeanor is very gentle. I will definitely will recommend her for my friends and family.

Hair coloringHairstylingHaircut
LaurieLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Mesu makes you feel like a queen! Couldn't wait to get to the salon after the quarantine lifted and shops began reopening. Love my cut and highlights.

Hair coloringHairstylingHaircut+ Punctuality+ Cleanliness+ Quality
Kristen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Paid $200+HaircutHairstylingHair coloring
Donna3 years ago★★★★★

Rating only, no written review.

Hair coloringHaircut

Price

$69-40% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut138$45–$91
Hairstyling66$58–$136
Shampoo & conditioning45$50–$127
Hair coloring17$214–$426
Blowouts7$50–$97
Manicure2—

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