Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Spa Mesu logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%7+0.5Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Spa Mesu

Takoma Park, MD · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #31Position by Experts Score among all companies we track in this category. of 57 wedding hair stylists · 4.9★ from 342 Google reviews

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Report card

Percentile vs other wedding hair stylists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spa Mesu is better than 89% of wedding hair stylists.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spa Mesu is better than 86% of wedding hair stylists.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spa Mesu is better than 100% of wedding hair stylists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spa Mesu is better than 100% of wedding hair stylists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spa Mesu is better than 100% of wedding hair stylists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spa Mesu is better than 7% of wedding hair stylists.F
7

Reviews for your job

Customers hired Spa Mesu for 6 kinds of job.

Spa Mesu for shampoo & conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$60–80
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$127
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Shampoo & conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 9

All 47 Google reviews tagged “Shampoo & conditioning” · showing 20

Sarah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Great haircut and great service! Consuelo was lovely - I went in looking for a change and she helped me to figure out what I wanted and I love the result!

Paid $60–80Shampoo & conditioningHaircut
Liam4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

A great experience whenever I visit. Consuelo can help you get exactly haircut you want!

Shampoo & conditioningHaircut
andrea9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Love the Spa Mesu experience. Great cuts and serene setting. I am a forever customer.

Paid $60–80Haircut
MichelleLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Consuelo always does an outstanding job with my short and graying hair!

Paid $60–80Shampoo & conditioningHaircut
Mario1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The best haircut I was ever given. Complements followed me along my short walk home after my visit to Spa Mesu.

Shampoo & conditioningHaircutHairstyling
Andrea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Love my cut! This is my second haircut with Consuelo and I’m really happy with the outcome. The salon is clean and quiet so a relaxing place to visit!

Paid $80–100Shampoo & conditioningHaircutHairstyling
Monique6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Wonderful experience! Mesu did a beautiful color hair highlighting for me, Love the results. Experienced colorist. The shampoo was relaxing. Nice conversation and lovely shop. I will definitely book an appointment again for my ongoing coloring. Thankyou Mesu

Paid $200+Shampoo & conditioningHair coloring
TinaLocal Guide · 124 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Mesu continues to spend so much time (2 hours!) on highlights and a cut and I am the better for it. It came out beautiful and sleek. One fees pampered from the minute one walks in as she takes your coat, offers coffee, tea, etc. and discusses what you have in mind for your hair. Never rushed whether for a cut or highlight. Just wonderful.

Customer photo from Tina's review
Paid $60–80Shampoo & conditioningHaircut
Katherine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Mesu is always, consistently, the best! I'm so glad I found her and trust her with my hair - she takes the time to understand my particular hair and what I want, which is to embrace my silvers and have a modern cut/style, while still giving helpful suggestions, which is what makes her the best. The ginger tea and chill atmosphere are also very nice.

Paid $60–80Shampoo & conditioningHaircutHairstyling
John6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great independent shop with nice hair cuts and great customer service.

Paid $40–60Shampoo & conditioningHaircut
Hannah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I had a great experience. Environment felt clean and peaceful. My hair was fixed quickly at a fair price!

Paid $60–80Shampoo & conditioningHaircut
Mara2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Savas meitas ieteiktā friziere, Mesu, viņas pašas jaunās frizūras māksliniece, mani tieši iespaidoja viņu sameklēt pirms ceļojuma! Nebiju vīlusies! Nekad tik daudzus komplimentus iepriekš neesmu saņēmusi! Ceru, ka izdosies pielikt ceļošanas rīta foto pēc divu stundu gulēšanas!

Customer photo from Mara's review
Shampoo & conditioningHaircutHairstyling
Elsie16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Consuelo gave me a wonderful dye and highlight treatment. She took a lot of care getting it just right. I've now had my second wonderful haircut with her. I will be back next month. Elsie

Paid $160–180Shampoo & conditioningHaircutHairstyling
DJPermeDCBar4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you so much for another wonderful service! Consuela was lovely and I love my color!

Shampoo & conditioning
S13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great cut as always. I went from limp hair that came down to my lower back to bouncy wavy hair that stopped just below my chin with lots of beautiful layering. She also picked the perfect color to cover my whites that complimented my natural color. I was told I look ten years younger because of this cut - not bad!

Paid $140–160Hairstyling+ Quality
BethelehemLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve known Mesu for many years and I can attest to her skills and excellent customer service. When I was very little my mom was a regular at Mesu Spa she would get full color, highlights and sometimes she’d would change her whole look with a cut. Each time Mesu delivered! My mom’s hair always looked good and kept…

Paid $200+Shampoo & conditioningHair coloring
Denise12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I love my haircut! It is exactly what I wanted. I have found my new salon. Mesu was amazing. She is highly skilled and a lovely person. I will be back soon!

HaircutShampoo & conditioning
FranLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had such a wonderful first experience at Salon Mesu! I’m living in Silver Spring temporarily and really needed a haircut. Mesu was very accommodating to my schedule and I got an appointment the day after I called. She explained how she would cit my hair and it looks great. And I had the BEST shampoo/scalp massage…

Paid $80–100HaircutShampoo & conditioning
Cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I got a great haircut at Mesu, and I really enjoyed the calming, delightful atmosphere there!

Paid $60–80HaircutShampoo & conditioning
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Consuelo took her time and gave me a nicely shaped haircut. I will certainly be back.

HaircutShampoo & conditioning

Show more shampoo & conditioning reviews (27 more) →

Price

$69-40% vs typical wedding hair stylists

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut138$45–$91
Hairstyling66$58–$136
Shampoo & conditioning45$50–$127
Hair coloring17$214–$426
Blowouts7$50–$97
Manicure2—

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