Customers frequently cite fast turnaround times, friendly staff, and high-quality results for dry cleaning, alterations, and laundry services. Recurring themes include efficient communication and the ability to handle delicate or urgent items. However, several reviewers criticize the pricing as significantly higher than expected, particularly when comparing costs to competitors or other local dry cleaners.
Google rating: 4.8 out of 5 from 339 reviews (92% five-star).
Reviews on this page: 339 Google reviews (254 with written comments, 1 with photos).
Owner responses: the business replied to 94% of reviews.
Most recent review: October 23, 2026.
Service: Tailor serving Tucson, Arizona.
Data from Google, last updated November 2, 2026.
Star ratings
339 Google reviews we collected
4.8of 5
5 stars31292%
4 stars154%
3 stars31%
2 stars10%
1 star82%
Praise vs complaints
Phrases our text analysis found in 254 written reviews
97%praise
Praise29597%
Complaints93%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response9933%
Staff & attitude8929%
Quality & results6622%
Price & value2910%
Would recommend124%
Honesty & trust62%
Communication31%
What customers talk about
We read 254 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“It's my first time in many years - they were so efficient and I was able to pick up my clothes within days.”
“The manager was wonderful and very kind, understanding and able to get me the clothes back pronto.”
“It’s a great creative and fast process to get your clothes done and they do an amazing job”
“Very quick, friendly and reasonably-priced cleaning of two linen short sleeved shirts.”
“Too expensive.”
“Sparkle is our trusted drycleaners and we Very highly recommend them!”
“The staff is very friendly and reliable, and the cleaners do a great job on dry cleaning and laundering my husband’s shirts.”
“Great communication, easy to work with and hassle free.”
People customers mention
Sunrise7 reviews
Tanya6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
I was desperate to get my husbands pants and shirt pressed for funeral services we found out about 2 days prior. The manager was wonderful and very kind, understanding and able to get me the clothes back pronto. The characters across the street were not very helpful at all. I had no idea you were here or I would have come here first and not gotten upset at the thought that I was going to have to press these garments. I know-First world problems-but I was so happy you were able to help me.
Response from the owner · a week ago
Tory, thank you for sharing this. We’re so glad our manager could help get the garments pressed quickly during a stressful time, and that we could ease some of your worry. We appreciate you choosing us and your kind words, and we’re here if you need us again.
P
Patricia WeigandLocal Guide · 489 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
I had my short velvet jacket cleaned. It came out very well. I was surprised at the cost, but that is probably because I have not had anything dry cleaned in quite a while.
Response from the owner · a week ago
Patricia, thank you for the four-star review. We're glad your velvet jacket came out very well and understand being surprised by the cost, as specialty fabrics can require extra care. We appreciate your feedback and look forward to helping you again.
S
Steve Myers3 reviewsiTotal number of Google reviews Steve has written across all businesses on Google Maps, not just this one.
Steve, thanks for noting the quick, on time service and quality work. Hearing this encourages our team to keep delivering reliable results. We hope to assist you again soon.
J
John FoxLocal Guide · 15 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Lesa, thank you for the fantastic review. We're pleased the experience was easy and fast and that our team delivered excellent service. Your kind feedback means a lot, and we look forward to helping you again.
M
Marci Harte4 reviewsiTotal number of Google reviews Marci has written across all businesses on Google Maps, not just this one.
Lovely people.
Top quality work.
Outstanding service!
Response from the owner · 3 weeks ago
Marci, thank you for the wonderful review. We are so pleased our team left a positive impression and delivered the high quality and service you expected. We appreciate your kind words and look forward to helping you again.
B
Brandon Wong9 reviewsiTotal number of Google reviews Brandon has written across all businesses on Google Maps, not just this one.
The clerks were very helpful in regards to whether my items could be dry cleaned. Very friendly, as well. My items came back in wonderful, clean shapeI. Definitely will be using Sparkle Cleaners in this location again.
Response from the owner · a month ago
Kathy, thank you for sharing your experience. We’re glad our team could help determine what to dry clean and that your items came back looking wonderful. We appreciate you choosing us and look forward to serving you again.
D
Donna Sanders11 reviewsiTotal number of Google reviews Donna has written across all businesses on Google Maps, not just this one.
It's my first time in many years - they were so efficient and I was able to pick up my clothes within days. At pick- up the store manager was on duty and was so nice and friendly - will definitely go again.
Response from the owner · a month ago
Donna, thank you for returning after so many years. We’re glad the quick turnaround and friendly service at pickup made your visit pleasant. We appreciate your kind words and look forward to seeing you again.
L
Lauren Mishra6 reviewsiTotal number of Google reviews Lauren has written across all businesses on Google Maps, not just this one.
Lauren, thank you for the five star rating. We’re thrilled you think we did an awesome job. Your praise means a lot to our team and we hope to welcome you back soon.
