Sparkly Maid Austin Cleaning Services logo

Sparkly Maid Austin Cleaning Services

House cleaning service · Round Rock, TX · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%94+22.8Value 14%99+14Replies to reviews 7%84+5.9Experts Score= 96Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 94 move-in/move-out cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 69%
5.0 ★★★★★ 1,266 Google reviews · 24 photos
99%five-star reviews
4.89★last 12 monthsAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
$265typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Sparkly Maid Austin Cleaning Services at a glance

Customers frequently praise Sparkly Maid for thorough cleaning, punctuality, and responsive communication, noting that the online booking process is simple and efficient. Services range from standard maintenance to deep cleans for move-ins and sales, with many clients appreciating the attention to detail and willingness to accommodate specific requests. However, a small number of reviewers express dissatisfaction with high pricing relative to home size, citing instances of missed appointments, inconsistent communication, and difficulties with payment methods or business address verification.

  • Google rating: 5.0 out of 5 from 1,266 reviews (99% five-star).
  • Reviews on this page: 1,266 Google reviews (1,207 with written comments, 40 with photos).
  • Owner responses: the business replied to 92% of reviews.
  • Most recent review: November 7, 2026.
  • Service: Move-In/Move-Out Cleaning Service serving Round Rock, Texas.

Data from Google, last updated November 8, 2026.

Score profile vs other move-in/move-out cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

Satisfaction97Reliability94Craft & service–Value99Momentum100Replies to reviews84Satisfaction: 97 (median 92)Reliability: 94 (median 90)Value: 99 (median 100)Momentum: 100 (median 100)Replies to reviews: 84 (median 81)
This companyMove-In/Move-Out Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sparkly Maid Austin Cleaning Services: 97/100 on this factor. Category median: 92.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sparkly Maid Austin Cleaning Services: 94/100 on this factor. Category median: 90.A
94
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sparkly Maid Austin Cleaning Services: 99/100 on this factor. Category median: 100.A
99
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sparkly Maid Austin Cleaning Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sparkly Maid Austin Cleaning Services: 84/100 on this factor. Category median: 81.A
84

Bar = this company · dark tick = category median.

Star ratings

1,266 Google reviews we collected

  • 5 stars1,25399%
  • 4 stars50%
  • 3 stars10%
  • 2 stars00%
  • 1 star71%

Praise vs complaints

Phrases our text analysis found in 1,207 written reviews

  • Praise1,47899%
  • Complaints131%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price4632%
  • Reasonable8962%
  • Overpriced21%
  • Not sure75%
$265+7% vs typical move-in/move-out cleaning services

Middle half of what 121 customers paid ($214–$340) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results47032%
  • Would recommend30220%
  • Staff & attitude25717%
  • Speed & response19813%
  • Communication956%
  • Honesty & trust896%
  • Price & value805%

What customers talk about

We read 1,207 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Sparkling Maid did a great job cleaning our home as we prepared to put it up for sale.”
    “She insisted I messed up on my dates.”
  • “I’m really happy with her work and would definitely recommend her!”
    “Based on this experience, I would not recommend this business to others.”
  • “Lavinia was extremely helpful with the booking process.”
  • “The scheduling process was simple and efficient and communication was prompt.”
    “Attempts to resolve the issue were either delayed or handled poorly, leaving the situation unresolved.”
  • “Very communicative pre, during and post appointment and does excellent job!”
  • “They’re professional, reliable, and very easy to book.”
  • “I highly recommend using this company, they are reasonably priced and very thorough.”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Sparkly Maid Austin Cleaning Services for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Angela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Melani did an amazing job cleaning our home! It was easy to book online and it was such a relief to come home from work to a spotless apartment.

Paid $250–300Great priceStandard cleaning
Felix3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Probably the best, most thorough, comprehensive house cleaning I have ever seen. Impressive!

Paid $450–500Reasonable priceStandard cleaning
Alexa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had a wonderful experience with Sparkly Maid! They were very helpful easy to communicate with and the cleaning was amazing! Angel was very helpful in helping us book and giving us all the information we needed! Laura cleaned for us and she did an exceptional job! The customer service and quality of the job exceeded our expectations!!

Paid $200–250Great priceStandard cleaning
Bekka6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Just had Laura clean my bathroom this morning and she did a spectacular job. Everything I asked for that needed cleaning she did. Will definitely ask for her again in the future. Most highly recommended. ⭐️⭐️⭐️⭐️⭐️

Paid $150–200Reasonable priceStandard cleaning
Lauren2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Service was efficient and well done! The house is exceptionally clean even after one standard clean. Sparkly Maid also has great customer service!

Paid $350–400Reasonable priceStandard cleaning
Nadeesha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great experience with Sparkly Maid! Brenda did an excellent job deep cleaning my appliances. I specifically requested organic products with no strong fragrances due to a health condition, and she followed my request perfectly. Everything looked great! Communication was excellent, and the company followed up throughout the process. Highly recommend!

Paid $250–300Reasonable priceMoving-related cleaning

Photos

Customer reviews

5.0 ★★★★★ 1,266 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Tricia Heinz6 reviewsTotal number of Google reviews Tricia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Sparkling Maid did a great job cleaning our home as we prepared to put it up for sale.

Angela Burun6 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Melani did an amazing job cleaning our home! It was easy to book online and it was such a relief to come home from work to a spotless apartment.

  • Price assessment: Great price
  • Price: $250–300
  • Services: Standard cleaning
Response from the owner · 2 days ago

Thank you so much for the lovely 5-star review, Angela! We're happy Melani could make your day a little easier, and we'll be sure to share your kind words with her. We truly appreciate you choosing Sparkly Maid Austin Cleaning Services! As a proud Latina-owned, award-winning cleaning company, we believe professional apartment cleaning should make life more convenient without compromising on quality. From easy online booking to dependable service and fair pricing, our goal is to give our customers more time to enjoy the things that matter most. Thank you again for your trust and support, Angela! We'd love to help you come home to a beautifully refreshed space again soon! Sparkly Maid Austin Cleaning Services Proudly Serving Davenport Ranch, Treemont & Greater Austin, TX 200 Congress Ave. Suite 200, Austin, TX 78701 (512) 617-5979

Paul Ivie11 reviewsTotal number of Google reviews Paul has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent. Highly recommend. Melani did a fantastic job.

Response from the owner · 3 days ago

Thank you so much for the wonderful 5-star review, Paul! We're thrilled to hear that Melani did such a fantastic job with your cleaning. Your recommendation means a lot to us, and we'll be sure to share your kind words with her! At Sparkly Maid Austin Cleaning Services, we're proud to be a Latina-owned, award-winning cleaning company committed to delivering dependable, high-quality house cleaning services. We truly appreciate your trust and look forward to making your home sparkle again! Sparkly Maid Austin Cleaning Services Proudly Serving Hyde Park, Mueller & Greater Austin, TX 200 Congress Ave. Suite 200, Austin, TX 78701 (512) 617-5979

Kendall Milvenan6 reviewsTotal number of Google reviews Kendall has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very communicative pre, during and post appointment and does excellent job!

Response from the owner · 3 days ago

Thank you so much for the wonderful 5-star review, Kendall! We're delighted to hear that our communication and cleaning quality exceeded your expectations. Keeping our customers informed and supported before, during, and after every appointment is an important part of the experience we strive to deliver. At Sparkly Maid Austin Cleaning Services, we're proud to be a Latina-owned, award-winning cleaning company committed to providing dependable, high-quality house cleaning services and exceptional customer care. We truly appreciate your recommendation and look forward to making your home sparkle again! Sparkly Maid Austin Cleaning Services Proudly Serving Tarrytown, Allandale & Greater Austin, TX 200 Congress Ave. Suite 200, Austin, TX 78701 (512) 617-5979

Colman Flanagan6 reviewsTotal number of Google reviews Colman has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Extremely well-run and communicative group that does an awesome job.

Response from the owner · 3 days ago

Thank you so much for the fantastic 5-star review, Colman! We're delighted that our team's organization, communication, and quality of work stood out to you. Making the entire cleaning experience seamless, dependable, and stress-free is something we take great pride in. At Sparkly Maid Austin Cleaning Services, we're proud to be a Latina-owned, award-winning cleaning company dedicated to delivering premium house cleaning services with exceptional customer care. We truly appreciate your trust and kind words and look forward to serving you again! Sparkly Maid Austin Cleaning Services Proudly Serving West Lake Hills, Rollingwood & Greater Austin, TX 200 Congress Ave. Suite 200, Austin, TX 78701 (512) 617-5979

Felix Dawson3 reviewsTotal number of Google reviews Felix has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Probably the best, most thorough, comprehensive house cleaning I have ever seen. Impressive!

  • Price assessment: Reasonable price
  • Price: $450–500
  • Services: Standard cleaning
Response from the owner · 3 days ago

Thank you so much for the wonderful 5-star review, Felix! We genuinely appreciate you taking the time to share your experience and are grateful for the confidence you've placed in our team. At Sparkly Maid Austin Cleaning Services, we believe even a standard house cleaning should reflect the care, attention to detail, and professionalism of a premium service. As a proud Latina-owned, award-winning cleaning company, we're committed to providing exceptional quality and lasting value with every visit. Your support means a great deal to our entire team, Felix. We look forward to the opportunity to make your home sparkle again! Sparkly Maid Austin Cleaning Services Proudly Serving Tarrytown, Pemberton Heights & Greater Austin, TX 200 Congress Ave. Suite 200, Austin, TX 78701 (512) 617-5979

Darshan ShahLocal Guide · 26 reviewsTotal number of Google reviews Darshan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good cleaning, and didn’t take too much time

  • Price: $150–200
Response from the owner · 3 days ago

Thank you so much for the wonderful 5-star review, Darshan! We truly appreciate you choosing Sparkly Maid Austin Cleaning Services and taking the time to share your experience. We're happy we could make your day a little easier! As a proud Latina-owned, award-winning cleaning company, we believe premium house cleaning should combine exceptional attention to detail with efficient, dependable service. Our goal is to deliver beautiful results while respecting our customers' time and busy schedules. We're grateful for your trust and support, Darshan, and look forward to welcoming you back for another great cleaning experience! Sparkly Maid Austin Cleaning Services Proudly Serving Barton Creek, Lost Creek & Greater Austin, TX 200 Congress Ave. Suite 200, Austin, TX 78701 (512) 617-5979

Jim Rountree9 reviewsTotal number of Google reviews Jim has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

my place looked amazing i highly recommend

Response from the owner · 3 days ago

Thank you so much for the fantastic 5-star review, Jim! We're delighted that you had such a positive experience with our team. Your recommendation is especially meaningful to us, and we truly appreciate you spreading the word about Sparkly Maid Austin Cleaning Services! We take great pride in being an award-winning, Latina-owned cleaning company that brings professionalism, attention to detail, and dependable service to every home. Our goal is to make professional house cleaning an experience our customers can confidently recommend to family and friends. Thank you again for your trust and support, Jim! We'd be honored to help keep your home sparkling for many visits to come. Sparkly Maid Austin Cleaning Services Proudly Serving West Lake Hills, Rollingwood & Greater Austin, TX 200 Congress Ave. Suite 200, Austin, TX 78701 (512) 617-5979

Bolanle Adisa2 reviewsTotal number of Google reviews Bolanle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alondra did an amazing job cleaning my apartment! She was very thorough, paid attention to detail, and left everything looking spotless and fresh. I’m really happy with her work and would definitely recommend her!

Response from the owner · 3 days ago

Thank you so much for the lovely 5-star review, Bolanle! We're grateful you took the time to recognize Alondra's hard work. We'll be happy to share your kind words with her, as recognition like yours means so much to our cleaning professionals. At Sparkly Maid Austin Cleaning Services, we're proud to be a Latina-owned, award-winning cleaning company dedicated to providing premium apartment cleaning services with exceptional care and professionalism. We believe every home deserves the highest standard of cleanliness. Your recommendation and support mean a great deal to our team, Bolanle. We look forward to making your apartment sparkle again! Sparkly Maid Austin Cleaning Services Proudly Serving Steiner Ranch, River Place & Greater Austin, TX 200 Congress Ave. Suite 200, Austin, TX 78701 (512) 617-5979

Mikey O'Brien4 reviewsTotal number of Google reviews Mikey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Booked Sparkly Maid for a deep clean before we moved into our new house. The team was amazing. We were surprised and pleased with the level of detail and care they took. We look forward to working with y'all again.

Response from the owner · 3 days ago

Thank you so much for the wonderful 5-star review, Mikey! We're honored you chose Sparkly Maid Austin Cleaning Services to prepare your new home before moving in. It's always a pleasure to help make such an exciting milestone a little easier and more enjoyable. As a proud Latina-owned, award-winning cleaning company, we understand how important a fresh start is. Our premium deep cleaning services are designed to give homeowners the confidence and peace of mind that come with a beautifully maintained home. Congratulations on your new house, Mikey! We truly appreciate your trust and look forward to being your go-to cleaning team for years to come! Sparkly Maid Austin Cleaning Services Proudly Serving Circle C Ranch, Shady Hollow & Greater Austin, TX 200 Congress Ave. Suite 200, Austin, TX 78701 (512) 617-5979

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Business details