How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%80+19.4Value 14%74+10.5Replies to reviews 7%88+6.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORESparta Towing & Recovery - Main
Kentwood, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 144 towing services · 4.8★ from 821 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Reviews for your job
Customers hired Sparta Towing & Recovery - Main for 8 kinds of job.
Sparta Towing & Recovery - Main for car towing
Clear ✕All 222 Google reviews tagged “Car towing” · showing 60
They were fast, friendly, and Kyle’s truck was clean and comfortable. They even dropped me at my hotel before dropping off the vehicle at the repair shop.
Fast and very friendly service.
Is good service easy and fast
Towed my green machine sad that she’s gone but decent pricing
Price was higher than average for a 6 miles distance on a not weekend or severe weather day, (average is 150 and we paid 200) however they came within an hour, were polite, efficient and ensured the cat was arrived back safely!
Tow driver was prompt, courteous, and professional. The driver did an excellent job hooking up my hond that had a broken ball joint right in the middle of a traffic lane. So hlad he showed up as quick as he did. Thanks to everyone at Sparta Towing and Recovery.
Great service
The driver was great friendly had a good attitude got right to work when he showed up but based on my experience I will definitely recommend this company too anyone who needs
Zach made for a good experience for the first time being towed! Would recommend this business again.
Was inexpensive for a last minute tow. They were quick to arrive and transport the vehicle. The driver was able to deliver the large truck right where we wanted with no issues on tight street.
My tire blew out on my way into walker and my car is 3 inches off the ground at the highest point, as soon as I called for a tow I assumed my bumper would be ripped off or something damaged because my car is so low. Within an hour my car was safely on the back of the truck and at a tire shop, Chris helped me out and…
Fast and efficient
Very professional driver. Car handled carefully. No problems.??
Was quick and there when they said they would be.
I was in an accident in downtown Grand Rapids with other drivers. Zach showed up quick, was super friendly, and got my car loaded up fast. He made sure I was safe, helped me remain calm and answered all of my questions. He is very knowledgeable! I am very thankful for Jerry's Towing and will always call them first.
The driver was awesome! I recommend using this company, and they showed up in a timely manner. Driver was very polite. We will definitely use them in the future!
Mark was very courteous and professional and responded in a reasonable time.
Fast and great service. The driver was awesome and understanding.
Always quick and fair with the pricing! Thank you!!
Great experience with these guys I was pleasantly surprised I had a woman towing making up for the lack of communication they were running late but aside from that I was really happy how it all turned out I would recommend them to friends and family
Excellent phone manners.
Called to get my Brothers car towed after waiting all night for another company to tow it. Jerry's towing was right on it and got the job done immediately. Thank you very much for helping when no one else would.
Quick response time & got the job done efficiently
Excellent customer service!!
Gave price helped me make payment very happy 100% great service
They did great! But I never got a receipt. So I need one to submit to the insurance please sorry about that, I see the receipt now
Fast service
The best around.
It was easy to setup a pickup and very friendly and professional staff. Fast and easy can’t ask for anything else.
Quick and friendly. Dispatcher was pleasant and helpful and the tow driver was quick and helpful and friendly. The price for my tow from Comstock Park to Sparta was less than the tire change i had in Alabama two weeks ago, by $100!
Great driver, give me a boat load of information to help me. Nice guy. He needs more money if he is going to giving me all that information. I will request him next time. Thanks
Great service
Great service, driver was personable
They were amazing!!! Only place I trust & I will only be calling them!
Hit a deer and needed a tow. They showed up within minutes. Friendly, professional, and quick.
People were great to talk to and very professional. Easy pay with a texted link. Will definitely use them again.
Tow truck arrived quickly to where I broke down. Zack was so helpful in towing the car to a shop and then dropped me off at home afterwards. Professional and friendly!
I received requested service within less than an hour from placing a call, being located about 30 minutes away. Everything was taken care of for me as my vehicle needed to be towed to my mechanic that was 26 miles away. The service cost for paying with cash was $235, and an extra 4% convenience fee for paying with…
The driver was excellent at every stage of the process. He was friendly and efficient.
Punctual, friendly, and easy to work with.
My son was stranded on 131. They arrived within 30 min. Quick and reliable service and the driver was very nice.
Eli Curtis took great care of my baby :,)
Jonathan was an outstanding driver.He even helped us out with our insurance.Definitely will ask for hope again
Dustin was super nice and very polite.
Jonathan had a speedy arrival and was very polite.
Jonathan was great, and the service was quick and efficient! Highly Recommend
They towed my semi-truck; they were very punctual, the service was top-notch, and the price was very reasonable. 👍🏼
Took them 2 hours to get my car picked up after I talked to them and they said they were a few min out took them almost an hr longer. Would not recommend.
Very respectful and nice, made me feel more at ease after a terrible day
Our driver A.J was very comforting and respectful he made a hard time very easy for my family in our time of need ! The rate was very affordable I will always keep Jerry’s towing in mind thanks to him !
FAST! Great service and professional!
Quick and easy, just how you like a towing experience. Thank you.
Very quick and friendly
Kyle did a fantastic job! Efficient, and great response time. Helped me understand what I would need to do to recover my vehicle property; was respectful and courteous throughout the process. Thank you Kyle!
We waited over 2 hours for another company. Then gave up and called Jerry's Towing . They were quick and very efficient. Thanks! The other company wanted 274.00 to go 4 miles plus the driver wanted 200.00 more!!!
Jeremiah was wonderful. Very pleasant and friendly
Very good Work
Service was fast and efficient, driver was kind, courteous and helpful with all questions with all steps involved!
I had the best tow driver who got my car out of the snow
Eli got me out of a deep snow mess! Great guy. Highly recommend
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 222 | — |
| Special vehicle towing | 19 | — |
| Battery | 15 | — |
| Local hauling | 12 | — |
| Tire change | 10 | — |
| Car lockouts | 10 | — |
| Battery service | 6 | — |
| Long distance hauling | 5 | — |
