How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%80+19.4Value 14%74+10.5Replies to reviews 7%88+6.2Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORESparta Towing & Recovery - Main
Kentwood, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #103Position by Experts Score among all companies we track in this category. of 144 towing services · 4.8★ from 821 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Reviews for your job
Customers hired Sparta Towing & Recovery - Main for 8 kinds of job.
Sparta Towing & Recovery - Main for car towing
Clear ✕All 222 Google reviews tagged “Car towing” · showing 140
They were fast, friendly, and Kyle’s truck was clean and comfortable. They even dropped me at my hotel before dropping off the vehicle at the repair shop.
Fast and very friendly service.
Is good service easy and fast
Price was higher than average for a 6 miles distance on a not weekend or severe weather day, (average is 150 and we paid 200) however they came within an hour, were polite, efficient and ensured the cat was arrived back safely!
Tow driver was prompt, courteous, and professional. The driver did an excellent job hooking up my hond that had a broken ball joint right in the middle of a traffic lane. So hlad he showed up as quick as he did. Thanks to everyone at Sparta Towing and Recovery.
Great service
The driver was great friendly had a good attitude got right to work when he showed up but based on my experience I will definitely recommend this company too anyone who needs
Zach made for a good experience for the first time being towed! Would recommend this business again.
Was inexpensive for a last minute tow. They were quick to arrive and transport the vehicle. The driver was able to deliver the large truck right where we wanted with no issues on tight street.
My tire blew out on my way into walker and my car is 3 inches off the ground at the highest point, as soon as I called for a tow I assumed my bumper would be ripped off or something damaged because my car is so low. Within an hour my car was safely on the back of the truck and at a tire shop, Chris helped me out and…
Fast and efficient
Very professional driver. Car handled carefully. No problems.??
Was quick and there when they said they would be.
I was in an accident in downtown Grand Rapids with other drivers. Zach showed up quick, was super friendly, and got my car loaded up fast. He made sure I was safe, helped me remain calm and answered all of my questions. He is very knowledgeable! I am very thankful for Jerry's Towing and will always call them first.
The driver was awesome! I recommend using this company, and they showed up in a timely manner. Driver was very polite. We will definitely use them in the future!
Mark was very courteous and professional and responded in a reasonable time.
Fast and great service. The driver was awesome and understanding.
Always quick and fair with the pricing! Thank you!!
Great experience with these guys I was pleasantly surprised I had a woman towing making up for the lack of communication they were running late but aside from that I was really happy how it all turned out I would recommend them to friends and family
Excellent phone manners.
Called to get my Brothers car towed after waiting all night for another company to tow it. Jerry's towing was right on it and got the job done immediately. Thank you very much for helping when no one else would.
Quick response time & got the job done efficiently
Excellent customer service!!
Gave price helped me make payment very happy 100% great service
They did great! But I never got a receipt. So I need one to submit to the insurance please sorry about that, I see the receipt now
Fast service
The best around.
It was easy to setup a pickup and very friendly and professional staff. Fast and easy can’t ask for anything else.
Quick and friendly. Dispatcher was pleasant and helpful and the tow driver was quick and helpful and friendly. The price for my tow from Comstock Park to Sparta was less than the tire change i had in Alabama two weeks ago, by $100!
Great driver, give me a boat load of information to help me. Nice guy. He needs more money if he is going to giving me all that information. I will request him next time. Thanks
Great service
Great service, driver was personable
They were amazing!!! Only place I trust & I will only be calling them!
Hit a deer and needed a tow. They showed up within minutes. Friendly, professional, and quick.
People were great to talk to and very professional. Easy pay with a texted link. Will definitely use them again.
Tow truck arrived quickly to where I broke down. Zack was so helpful in towing the car to a shop and then dropped me off at home afterwards. Professional and friendly!
I received requested service within less than an hour from placing a call, being located about 30 minutes away. Everything was taken care of for me as my vehicle needed to be towed to my mechanic that was 26 miles away. The service cost for paying with cash was $235, and an extra 4% convenience fee for paying with…
The driver was excellent at every stage of the process. He was friendly and efficient.
Punctual, friendly, and easy to work with.
My son was stranded on 131. They arrived within 30 min. Quick and reliable service and the driver was very nice.
Eli Curtis took great care of my baby :,)
Jonathan was an outstanding driver.He even helped us out with our insurance.Definitely will ask for hope again
Dustin was super nice and very polite.
Jonathan had a speedy arrival and was very polite.
Jonathan was great, and the service was quick and efficient! Highly Recommend
They towed my semi-truck; they were very punctual, the service was top-notch, and the price was very reasonable. 👍🏼
Took them 2 hours to get my car picked up after I talked to them and they said they were a few min out took them almost an hr longer. Would not recommend.
Very respectful and nice, made me feel more at ease after a terrible day
Our driver A.J was very comforting and respectful he made a hard time very easy for my family in our time of need ! The rate was very affordable I will always keep Jerry’s towing in mind thanks to him !
FAST! Great service and professional!
Quick and easy, just how you like a towing experience. Thank you.
Very quick and friendly
Kyle did a fantastic job! Efficient, and great response time. Helped me understand what I would need to do to recover my vehicle property; was respectful and courteous throughout the process. Thank you Kyle!
We waited over 2 hours for another company. Then gave up and called Jerry's Towing . They were quick and very efficient. Thanks! The other company wanted 274.00 to go 4 miles plus the driver wanted 200.00 more!!!
Jeremiah was wonderful. Very pleasant and friendly
Very good Work
Service was fast and efficient, driver was kind, courteous and helpful with all questions with all steps involved!
I had the best tow driver who got my car out of the snow
Eli got me out of a deep snow mess! Great guy. Highly recommend
Awesome driver and great service. 😊
They were at my house within twenty minutes driver was professional and engaging. Great service!
Had to set for 3 hours on busy road, but the customer service was amazing. Kyle the driver deserves a raise, he went way beyond with his caring and professionalism. I will 100% refute you guys to friend and family.
Jerry’s did a great job as usual! Hit some black ice and went into the ditch. Called and they were in the scene within 20 minutes. The driver Eli is super nice and calm and efficient. Walked me through everything and made a bad night okay.
200.00 to pull out of snow bank ( literally hooked to the car and dragged it 5 feet at most) is insane.
Kyle was super nice and professional. Even though I could tell he was busy and it was bitter cold, his attitude was friendly and reassuring. The fee was more than I expected, but understandable under the conditions.
Staff knowledgeable and easy to work with.
Couldn't ask for better. Price was affordable and service was excellent.
Friendly people who helped get my tractor and tanker trailer out the snow with no problem!
The guy that came to tow me was very cool. Hooked up to the truck and down the road quick
Incredible people at Sparta, got me out of a jam at a terrible time. I wouldn’t call anyone else
They driver was very good and she done her job very professional
Quick and efficient...
From the Dispatch staff to the Driver Team, the service was great. Very helpful & accommodating. I would recommend this company to anyone!
Excellent company! I have worked with them many times and they continue to impress me. From dispatch to driver, they are very polite and professional! Top notch service at fair market price. Couldn’t ask for a better Tow Experience.
They were on the spot promptly and did a excellent job
Quick and easy to use - was able to schedule a tow for the following morning to the dealership
Timely response. Wrecker operator was very courteous.
This place was a joke. I just recently got stuck in a ditch in Marne and I called the closest towing company in the area. I told them I was in Marne and gave the lady the name of the road I was on and the two main crossroads I was in between. She told me okay they will be there in 40 mins. It was over an hour and I…
Driver was nice took care of my toe was quick an polite too great job .
Got there quickly, so I wouldn’t freeze to death and helped me get the car where it needed to be
I cannot begin to even put into words how amazing Isaac was! My daughter spun in the really bad weather on her way back to campus 3 hours from us and he was so kind, helpful and reassuring especially since I wasn't there to help! He also helped get her back moving and back to school. He also helped by giving us…
Very nice people that was there when we needed help. Thank you!
Driver pulled out perfectly !
Mark, made a terrible morning a lot less miserable. Minute he showed up started explaining every move he made. Made sure I understood what next steps were. When he left I said best service I have ever received. Very quick professional and I got educated. What a dangerous job.. these guys should be your first call. I…
Awesome driver! He was very helpful, professional , and friendly. The dispatcher also was very courteous, friendly, and professional. Great people. I’m thankful they could rescue me and my misbehaving vehicle. Only 4 stars due to pricing. As an owner of an auto repair facility and a previous manager of several shops…
Prompt service, pleasant friendly driver. Highly recommend.
The driver was phenomenal
Process was straight forward and well communicated. Didn’t require me to stay with the vehicle. My vehicle got exactly where I needed it with no complications, great service.
Everything was perfect from start to finish. Everything went perfect and the staff was very friendly.
The driver was super great
Great company and amazing service
Brett did a great job over the phone making sure I was his main priority and that everything was done absolutely right, and Isaac was on time and did a tremendous job. Thank you Sparta for making my life a lot easier in a stressful situation!
Our work truck had a blown out tire and the whole team responded promptly sending someone out. Our tow truck driver was Isaac, he came out and handled everything beautifully and efficiently. He was kind, professional, down to earth, and easy to talk to. Obviously, i hope we dont break down again, but if we do i will…
Great job all the way around!
First time using them and couldn't have had a better experience from the phone call to the driver...excellent company.
Very prompt service,cool driver, very impressed with their company.
Great service and was quick to show up. Would recommend.
Isaac did a great job carefully loading up the vintage Cadi after it was rear ended.
I was very happy with Sparta Towing. She told me on the phone he would be there to pick up my sons car in about an hour. He showed up 15 minutes later. Great service.
Good company. Prompt and good pricing.
Jarrod was great
Receptionist and driver were both friendly and helpful. Service was prompt
They were nice, quick and gave me a discount. Very good!
amazing, very friendly good at what she was doing!👍🏽
Holly was amazing. She talked us through the process and was so friendly and sweet. I would definitely recommend their services.
Holly was very efficient and easy to work with plus extremely friendly. She was also early for our scheduled appointment.
Provided prompt, professional service on a holiday weekend.
Rescued me in less than an hour from time of call to pickup in a rural area. Holly did a great job moving the car safely and quickly to a local dealership. I feel lucky I called them in the time of need!
I had a great experience even though my car quit working, best customer service I have ever had, enjoyed Holly's professionalism and personality. Thank you very much.
Holly was amazing! Great customer service and helped make a bad situation alot better! Thank you so very much!
Dan was friendly and accommodating!
From the first call to waving goodbye to my car as it was pulled away, the entire experience was handled with ease and compassion. Holly was amazing, and went above and beyond reassuring me that vehicles can be replaced, making sure both of my sons(ages 9 & 3) were safe and knew that everything was going to be ok.…
We had a horrible experience with this company, and do not recommend them to anyone! My 17th at old daugter was hit (not her fault) and her car was towed by the police to this towing service. Kept the car there 2 nights, waiting for insurance. when we got ahold of them they charged us 1300! When I asked for the…
Brian arrived quickly, super nice guy. I will definitely use these guys anytime my insurance tells me to call someone. Thanks again Brian keep up the great work and for being such a breath of kindness at a difficult time. Was my pleasure meeting you!
Holly was awesome. She lugged us to the yard so our friend could meet there to pick us up, she was very kind and professional and really helped us feel better about the accident. Wasn’t her first rodeo!
Great service from start to finish! Holly was super friendly and very thorough in securing my vehicle to the bed! Fast service- I only waited 20 minutes from the call to Holly arriving!!
Very prompt and professional
The driver was very friendly and knowledgeable about what he had to do.
First time using this company great experience. We had Holly as our driver, very friendly fast and very careful loading my vehicle, she treated like it was her own vehicle.. Made us feel much safer with a female driver. Keep up the great work Holly.
They were AMAZING! The girl that answered the phone, Nessa, was SO kind and helpful. She helped made my very stressful day just a little bit better. They got to me quickly and the driver was nice as well, but I never got his name. 10/10 recommend :)
Came as quick as they could! Holly was awesome and helpful. Office staff was understanding and helpful. I felt the price was fair. Will use them again!
USE THIS COMPANY IF YOU WANT TO GET RIPPED OFF!! My daughter was in a car/ tree accident & the Sheriff called Sparta Towing a.k.a. Jerrys Towing. They charged me $350 PLUS the title (signed over to Jerry's) to tow my totaled car 5 miles. Brandy originally told me it would be "over $1000" to pay for towing & 2…
Devin the driver was friendly, nice ,fast and safe. Had great communication skills, and energetic. Equipment was clean and professional 👍 would recommend them to others Thank you for your service
They had one of their flat bed trucks come and pick up my kia. It had a flat tire, and their driver who's name is Holly was so professional. She was very personal and really nice. I would suggest anyone to use sparta towing .
What an amazing company the woman I talked with from dispatch was so kind! The driver Holly went above and beyond to help get the car where we needed it..she treated me like an old friend not just another tow..I won't use any other tow company ever again you got my business for life!! Thank you so much!!!
Caroline was pleasant and helpful. Josh was GR8! he arrived early for my appointment and the cost was reasonable. I appreciate their help, happy to recommend and will call them again!
My son had a rear lower control arm break on his Jeep and was stranded on the side of the road. I called Sparta Towing and within 30 minutes Eric had the vehicle on the flatbed and brought it back to my house for a fair price. Eric was very professional and set the vehicle exactly where I needed it so I could do the…
Super friendly and knowledgeable!!! Spot on with a receipt for my insurance company!!!
The driver was great and very friendly. The payment was handled via text message link to pay easily via website. Everything was handled well. Would definitely use again.
10 stars. Rob Stephens came out and pulled out our vehicle flawlessly!! Fantastic service. Highly recommend! If you're stuck, prepare to be unstuck with such precision you will be amazed and entertained.
Arrived with in the hour, billed insurance directly.
My car broke done right on the east beltline they did great at getting it and they even asked me where I’d like the car parked once they made it to my house and put it exactly where I asked super reliable and was a fair price
Excellent flat-bed tow from Coopersville to Belmont!
Cecil was very helpful and kind. I would recommend this tow service to everyone I know.
I’ve been having a lot of car problems lately so I needed to call and get my car towed to a dealership that was almost an hour away. I was a little stressed that I wouldn't get to my appointment on time, but Austin arrived a lot sooner than I anticipated and I was no longer stressed! He was very kind, patient, and was an excellent driver!
Perfect dispatching. Perfect tow. Perfect tow truck driver. Only company that actually came out and they executed it to perfection. I think they were the only ones that would come out last time too. But Rob is such a helpful kind person
Strande on my birthday, gteat service from offic and Austin the wrecker driver. Thanks for the military discount
I was amazed at how quickly everything went! That was from calling, the tow truck arrival, and getting hitched up. The driver did a great job! And, I was pleased with the price.
The young man was very efficient, personable, kind. Made a bad situation bearable😃
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 222 | — |
| Special vehicle towing | 19 | — |
| Battery | 15 | — |
| Local hauling | 12 | — |
| Tire change | 10 | — |
| Car lockouts | 10 | — |
| Battery service | 6 | — |
| Long distance hauling | 5 | — |






