Pet groomer · New Brunswick, NJ · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%57+13.8Value 14%97+13.7Replies to reviews 7%82+5.8Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#82 of 110 pet groomingiPosition by Experts Score among all companies we track in this category. · better than 26%
4.8★★★★★197 Google reviews · 24 photos
92%five-star reviews
4.77★last 12 monthsiAverage stars on reviews from the last 12 months only.
8.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Spaw and Stay 4.8 out of 5 based on 197 reviews. Customers frequently praise the staff's patience with anxious or difficult pets, noting that dogs often return happy and well-groomed. Common services include bathing, nail trimming, and full grooms for dogs and cats. However, low-star reviews cite recurring issues with hygiene leading to skin or ear infections, uneven grooming results, and perceived unprofessionalism during client interactions.
Google rating: 4.8 out of 5 from 197 reviews (92% five-star).
Reviews on this page: 197 Google reviews (160 with written comments, 52 with photos).
Owner responses: the business replied to 19% of reviews.
Most recent review: October 23, 2026.
Service: Pet Groomer serving New Brunswick, New Jersey.
Data from Google, last updated October 29, 2026.
Score profile vs other pet grooming
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Spaw and StayPet Grooming median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spaw and Stay: 73/100 on this factor. Category median: 86.B
73
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spaw and Stay: 57/100 on this factor. Category median: 82.C
57
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spaw and Stay: 97/100 on this factor. Category median: 100.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spaw and Stay: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spaw and Stay: 82/100 on this factor. Category median: 57.A
82
Bar = this company · dark tick = category median.
Star ratings
197 Google reviews we collected
4.8of 5
5 stars18192%
4 stars32%
3 stars42%
2 stars11%
1 star84%
Praise vs complaints
Phrases our text analysis found in 160 written reviews
97%praise
Praise18297%
Complaints63%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price1543%
Reasonable1954%
Overpriced13%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6334%
Quality & results4725%
Would recommend3720%
Price & value1810%
Honesty & trust116%
Speed & response84%
Communication42%
What customers talk about
We read 160 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team is incredibly kind, patient, and genuinely cares about the dogs they work with.”
“…since day one they allow me to bring my own shampoo and always do a great job I will forever be a loyal costumer thank you SPAW AND STAY…”
“My cat Karol G is the WORST when it comes to grooming but the staff always does their best and I appreciate that.”
“…my dog to Spaw and Stay, I’ve had nothing but great experiences and recommend them to anyone looking for groomers.…”
“This is the place if you want professional staff and reasonably priced service dor your fur baby!”
“They take the utmost care of my precious boy, and I honestly couldn’t ask for a better place.”
“The lovely grooming sisters fit me in immediately to trim my cat’s nails.”
“Karen was super communicative and loved how she took care of Benjii”
People customers mention
Karen8 reviews
Aurora3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Spaw and Stay for 8 kinds of job. Pick one to see what they paid and said.
AAngelo2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
I have been taking my dog here for 4 years they are absolutely wonderful. My 82 pound pit bull is a rescue with bad allergies and anxiety they are the only groomer he allowed to wash others groomers wouldn’t deal with him but spaw and stay never had a issue since day one they allow me to bring my own shampoo and…
JJulianLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★
Before we found Spa and Stay, we tried so many different places to get our Maltese, Buddy, groomed. He’s the sweetest dog in the world, but he absolutely HATES baths! 😂🐶🛁
But the moment he hears he’s going to Spa and Stay, he couldn’t be more excited! ❤️ That alone tells you everything you need to know about how…
Great priceDog ear cleaningDog anal gland expressionDog grooming
AAngie9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
We absolutely love it here!! My Benji has never looked so much more handsome after getting his grooms. Coming here has absolutely changed the grooming experience for him in the best way possible. Benji comes home super happy and ready to show off his haircut, and he finally gets excited about getting a grooming…
MMira8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
We absolutely love Spaw & Stay! We drive over 1 hour each way to bring our dog, Dyson, here, which should tell you just how highly we think of them. The team is incredibly kind, patient, and genuinely cares about the dogs they work with. It’s not easy finding groomers you trust completely with your dog, especially a…
Ddeanna5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
My dog gets treated so well when he is at Spaw and stay !!! Karen takes care of him as if he were her own! She is always very gentle and patient with him!!! Everyone that’s works there including the front desk is always so nice, they go above and beyond to make their clients and the parents feel comfortable. They are like family !!
MMirileidy4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I’ve been bringing my girls, Luna and Rain, here for God knows how long, and I have nothing but wonderful things to say! The staff has always been amazing, loving, and caring with my girls. It’s such a good feeling knowing they’re in great hands every time I drop them off. Finding people you genuinely trust with…
I have been taking my dog here for 4 years they are absolutely wonderful. My 82 pound pit bull is a rescue with bad allergies and anxiety they are the only groomer he allowed to wash others groomers wouldn’t deal with him but spaw and stay never had a issue since day one they allow me to bring my own shampoo and always do a great job I will forever be a loyal costumer thank you SPAW AND STAY
A
Alexa Effros1 reviewiTotal number of Google reviews Alexa has written across all businesses on Google Maps, not just this one.
Before we found Spa and Stay, we tried so many different places to get our Maltese, Buddy, groomed. He’s the sweetest dog in the world, but he absolutely HATES baths! 😂🐶🛁
But the moment he hears he’s going to Spa and Stay, he couldn’t be more excited! ❤️ That alone tells you everything you need to know about how amazing they are and how well they treat him.
They take the utmost care of my precious boy, and I honestly couldn’t ask for a better place. They’ve moved locations three times now, and we’ve followed them to every single one! They could move to the moon, and we’d find a way to get there! 🌙🐾😂
Thank you to everyone at Spa and Stay for the love, patience, and incredible care you give Buddy. And a special thank-you to Karen! ❤️ You all mean so much to us, and we’re so grateful to have found you! 🐾💕
Price assessment: Great price
Services: Dog ear cleaning, Dog anal gland expression, Dog grooming, Dog bathing and blow dry, Dog teeth brushing, Dog full service grooming, Dog grooming and styling, Dog nail trimming
A
Angie Alvarado9 reviewsiTotal number of Google reviews Angie has written across all businesses on Google Maps, not just this one.
We absolutely love it here!! My Benji has never looked so much more handsome after getting his grooms. Coming here has absolutely changed the grooming experience for him in the best way possible. Benji comes home super happy and ready to show off his haircut, and he finally gets excited about getting a grooming because he knows he’s in good hands. I couldn’t recommend Spaw and Stay even more!!
M
Mira Bhatia8 reviewsiTotal number of Google reviews Mira has written across all businesses on Google Maps, not just this one.
We absolutely love Spaw & Stay! We drive over 1 hour each way to bring our dog, Dyson, here, which should tell you just how highly we think of them. The team is incredibly kind, patient, and genuinely cares about the dogs they work with. It’s not easy finding groomers you trust completely with your dog, especially a large Sheepadoodle, and we feel so lucky to have found them. The quality of their work and the care they put into what they do are truly worth the drive. We wouldn’t take Dyson anywhere else. Highly recommend!
A
antonio3 reviewsiTotal number of Google reviews antonio has written across all businesses on Google Maps, not just this one.
My dog gets treated so well when he is at Spaw and stay !!! Karen takes care of him as if he were her own! She is always very gentle and patient with him!!! Everyone that’s works there including the front desk is always so nice, they go above and beyond to make their clients and the parents feel comfortable. They are like family !!
