Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Reviewers frequently praise the clinic's professional staff, efficient scheduling, and clear communication regarding treatment options and procedures. The practice maintains a 4.9 rating from nearly four thousand reviews, with many patients noting prompt service and thorough explanations during visits. However, some low-rated reviews criticize delays in scheduling follow-ups, slow turnaround times for imaging results, and brief consultation periods that leave patients feeling uninformed about their care.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
3,967 Google reviews we collected
Phrases our text analysis found in 2,491 written reviews
How often each topic comes up in the written reviews
We read 2,491 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Couldn’t ask for a more professional and friendly group of medical individuals”
“And whenever I call they either send me to VM or hung up on me.”
“Brandon is always friendly, positive, and so easy to talk to.”
“She was very professional, pleasant and explained everything thoroughly.”
“Terrible wont recommend kneed injure doctor doesn't understand made me pay for x ray didn’t look anything and recommend to come back knee specialist…”
“Professional, prompt, and pleasant from check-in, to x-ray, to exam.”
“Ran 35 minutes behind and NO I’m sorry for the delay.”
“I highly recommend him and the practice as a whole!”
“Would not recommend unless two hour office visit is acceptable.”
“Brandon is genuinely interested in helping me understand my treatment options and explains them thoroughly.”
“This is an paid insurance fraud doctor no medical help is being provided .”
“He was extremely professional and helped my situation a great deal!”
praise complaint · found by our text analysis, Google review wording unchanged.
I saw Dr. Vachtsevanos and not the PA. Dr Vachtsevanos was great. He was professional and personable. He asked how I did with the last shot. He deadened my knee and gave me the injection. Dr Vachtsevanos was top notch. I will be back in 3 months for the next shot.
Brandon is always friendly, positive, and so easy to talk to. I have complete confidence in his care for my bone-on-bone condition. He is knowledgeable, professional, and a tremendous asset to Specialty Orthopedics. I highly recommend him
Very professional and extremely helpful. Explained everything so I could understand. Highly recommend. My first time with Madison. She was great. Treated me with respect and explained everything to me.
Visit with Dr. Brandon was very nice. He was attentive and very professional. This was the first time I have seen him.
Mr. Roby was superb! Knowledgeable, kind, best provider experience ever. Highly recommend.
Fast, very friendly and efficient. Everything was explained to me and I felt very comfortable with the decisions made about my treatment.
4.9 ★★★★★ 3,967 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I saw Dr. Vachtsevanos and not the PA. Dr Vachtsevanos was great. He was professional and personable. He asked how I did with the last shot. He deadened my knee and gave me the injection. Dr Vachtsevanos was top notch. I will be back in 3 months for the next shot.
Couldn’t ask for a more professional and friendly group of medical individuals
Thank you for the 5-star rating. We appreciate it!
Brandon is always friendly, positive, and so easy to talk to. I have complete confidence in his care for my bone-on-bone condition. He is knowledgeable, professional, and a tremendous asset to Specialty Orthopedics. I highly recommend him
Thank you for sharing your great feedback. We appreciate it!
He was thorough and reassuring
We appreciate your kind words!
Took time to go through all my options. Listened and communicated well
Thank you for the positive review!
Very professional and extremely helpful. Explained everything so I could understand. Highly recommend. My first time with Madison. She was great. Treated me with respect and explained everything to me.
We appreciate your 5-star rating!
Visit with Dr. Brandon was very nice. He was attentive and very professional. This was the first time I have seen him.
Thank you! We appreciate you posting a review and are happy to receive your positive feedback!
Kind, caring staff!
Thank you! We appreciate you posting a review and are happy to receive your positive feedback!
Amazing!!! Very gentle with my injury and listened intently
Thank you for taking the time to share your kind words with us!
Professional, prompt, and pleasant from check-in, to x-ray, to exam.
We appreciate your 5-star review!
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
