Google reviewers rate SpeedMates Home Services 4.7 out of 5 based on 106 reviews, noting that the owner responds to 62% of feedback. Customers frequently praise the company for punctual service, knowledgeable technicians, and fair pricing for appliance repairs like washers, refrigerators, and dishwashers. However, low-star reviews highlight concerns about high costs for failed repairs, poor communication, and billing for parts that did not resolve the initial issue.
Google rating: 4.7 out of 5 from 106 reviews (86% five-star).
Reviews on this page: 106 Google reviews (77 with written comments, 1 with photos).
Owner responses: the business replied to 62% of reviews.
Most recent review: June 9, 2026.
Service: Washer Dryer Hookup Service serving San Diego, California.
Data from Google, last updated November 2, 2026.
Star ratings
106 Google reviews we collected
4.7of 5
5 stars9186%
4 stars66%
3 stars33%
2 stars22%
1 star44%
Praise vs complaints
Phrases our text analysis found in 77 written reviews
97%praise
Praise11597%
Complaints43%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3429%
Speed & response3227%
Quality & results1714%
Honesty & trust1210%
Would recommend119%
Communication87%
Price & value54%
What customers talk about
We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“This professional interaction over the phone really set me straight.”
“Excellent service, repaired my fridge in no time, everything works now!”
“Everytime they've done great work and in a timely fashion.”
“Honest knew what he was doing liked he's personality and good job”
“Would highly recommend to anyone in need of appliance repair or replacement.”
“They were professional, explained and showed everything they fixed and changed.”
“Very reasonable prices and good service.”
“…guy on the phone told him the issue with my oven and I asked what the price range would be and he told me $120-$300, the guy gets out here tells me th…”
People customers mention
Tim6 reviews
Repair3 reviews
Dmitri3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
My GE washer of 4 years was making a loud scraping noise during the wash cycle so I called a different company who came out yesterday and told me to replace it then tried to sell me a Whirlpool from the 1970s for $400. I had a bad feeling so I called these guys for a second option. Tim was so informative on my situation he convinced me to buy a new washer. This professional interaction over the phone really set me straight. As a young home owner in San Diego I feel confident to share my positive experience and will consider using them in the future for appliance service and or repair
Price assessment: Not sure
Services: Washing machine repair
Response from the owner · 7 months ago
Thank you so much, Linette, for taking the time to share your experience. We’re truly grateful you chose us to help with your repair. Your support means the world to us, and we’ll be here whenever you need a hand again. 💙
A
Aleks Prifti2 reviewsiTotal number of Google reviews Aleks has written across all businesses on Google Maps, not just this one.
Thank you so much, Aleks, for taking the time to share your experience. We’re truly grateful you chose us to help with your repair. Your support means the world to us, and we’ll be here whenever you need a hand again. 💙
S
sandra Estrada GuizarLocal Guide · 41 reviewsiTotal number of Google reviews sandra has written across all businesses on Google Maps, not just this one.
Thank you so much for the kind review! 😊 We're so glad you had a great experience with us. At SpeedMates Home Services, we treat every home like our own and every customer like family. If you ever need help again, we’re just a call away! 💛👨🔧🏡
Y
Yuriy ZinchenkoLocal Guide · 12 reviewsiTotal number of Google reviews Yuriy has written across all businesses on Google Maps, not just this one.
SpeedMates fixed my heating system in San Diego.Top- notch work.Thanks guys.
Response from the owner · a year ago
Thank you so much for the kind words, Yuriy! We're delighted to hear that you're pleased with our top-notch work on your heating system in San Diego. If you need any more assistance in the future, don't hesitate to reach out.
A
Alex Morozov7 reviewsiTotal number of Google reviews Alex has written across all businesses on Google Maps, not just this one.
Excellent service, repaired my fridge in no time, everything works now! Highly recommend!
Response from the owner · a year ago
Thanks so much for the fantastic feedback! We're thrilled your fridge is back in action and that you had such a speedy repair experience with us. Our team loves helping keep things running smoothly at home! 🌟 Feel free to drop by or give us a call if you need anything else. Bring your family and friends next time!
Y
Yoly Sigala1 reviewiTotal number of Google reviews Yoly has written across all businesses on Google Maps, not just this one.
Honest knew what he was doing liked he's personality and good job
Response from the owner · a year ago
Thank you so much, Yoly, for taking the time to share your experience. We’re truly grateful you chose us to help with your repair. Your support means the world to us, and we’ll be here whenever you need a hand again. 💙
G
Guillermo GonzalezLocal Guide · 149 reviewsiTotal number of Google reviews Guillermo has written across all businesses on Google Maps, not just this one.
I loved that when I called, a local tech answered.
Response from the owner · a year ago
So glad to hear you appreciated having a local tech on the line when you called! 😊 We value providing personal connections and tailored support to our community. If there's anything else you need or any questions you have, give us a call; we're excited to chat with you again!
T
Tyler RichmondLocal Guide · 17 reviewsiTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
This company charged me $800 to repair the commercial toaster in my sandwich shop and their repair failed immediately. They asked for more money to replace more parts. Communication was poor and it felt wrong the entire process, I should have known better. An absolute scam of a business. I found a legitimate company that came out and had the same toaster fixed for $250. They were appalled to hear this company charged that much. All these other 5 star reviews must be for simple residential services. Anything commercial steer clear of these guys!!
Response from the owner · a year ago
We’re truly sorry to hear about your experience and appreciate you bringing this to our attention. At SpeedMates Home Services, we take all feedback seriously as it helps us improve and ensure a better experience for our customers.
It’s disappointing to learn that the repair didn’t meet your expectations, and we sincerely apologize for any miscommunication or inconvenience caused during the process. Commercial repairs can sometimes involve complex issues, but it’s our priority to be clear and transparent about costs and solutions.
We’d like the opportunity to make this right and address your concerns directly. Please contact us at (888) 610-6500 or email us at [email protected], and our management team will review your case in detail.
Your satisfaction matters to us, and we hope to resolve this situation to your satisfaction. Thank you for your feedback, and we’re committed to ensuring better service in the future.
Sincerely,
The SpeedMates Home Services Team
M
Mayette Gonong9 reviewsiTotal number of Google reviews Mayette has written across all businesses on Google Maps, not just this one.
Job well done by Tim K! Our old washer is up and running again. Problem was resolved! His team is responsive and professional. Fairly priced 👌 Highly recommended.
Response from the owner · 2 years ago
Thank you so much for your feedback, and for choosing SpeedMates Home Services!
We're delighted to hear that you had a positive experience with us. At SpeedMates Home Services, your satisfaction is our priority, and we strive to ensure every interaction is a great one. We truly appreciate your trust and support, and look forward to serving you again in the future.
B
Brett ScottLocal Guide · 11 reviewsiTotal number of Google reviews Brett has written across all businesses on Google Maps, not just this one.
I've used SpeedMates a few times now for different appliances. Everytime they've done great work and in a timely fashion.
Positive: Responsiveness, Punctuality, Quality, Value
Services: Microwave repair, Oven repair
Response from the owner · 2 years ago
Thank you so much for your feedback, and for choosing SpeedMates Home Services!
We're delighted to hear that you had a positive experience with us. At SpeedMates Home Services, your satisfaction is our priority, and we strive to ensure every interaction is a great one. We truly appreciate your trust and support, and look forward to serving you again in the future.
