Analyzing 7,286,0577.3M ReviewsFor 20,62620.6K Experts

Experts Reviews · Company report
Spire Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%97+23.5Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Spire Pest Control

Greer, SC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 110 bed bug exterminators · 5.0★ from 286 Google reviews

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Report card

Percentile vs other bed bug exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spire Pest Control is better than 97% of bed bug exterminators.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spire Pest Control is better than 97% of bed bug exterminators.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spire Pest Control is better than —% of bed bug exterminators.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spire Pest Control is better than 100% of bed bug exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spire Pest Control is better than 100% of bed bug exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spire Pest Control is better than 100% of bed bug exterminators.A
100

Reviews for your job

Customers hired Spire Pest Control for 8 kinds of job.

Spire Pest Control for rodent extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$20–40
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$88–$323
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Rodent extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#52 / 100
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Rodent extermination”

Karmon10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

This company does a great job. The scheduling process is easy too. This is the first time with a pest control company that I don’t have spider webs growing under the last step of my staircase.

Paid $60–80Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
DonaldLocal Guide · 137 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Michael did a great job. Very thorough and detailed. Excellent explanation of what he was doing and when.

Paid $20–40Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Donnie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Mr. Michael came out and treated the interior and exterior of my home. He performed a majestic service today. Thanks for keeping my family safe.

Paid $20–40Great priceHornet & wasp exterminationRodent extermination
Bonnie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Travis friendly and professional. Service was very thorough, this was my first treatment and already feel I made a good decision. I would highly recommend Spire Pest Control company.

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Sonia11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

The best service,I was fighting japanese beetles, and every year they, destroyed my roses but ,I luckily got Spire Pest Control, 3 months ago, and I'm, so happy my Rose's are so beautiful. Thanks so much for taking care of me and my beutyful garden.

Customer photo from Sonia's review
Paid $80–100Great priceHome inspectionHornet & wasp exterminationRodent extermination
Yvonne10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They come out monthly for the same price my other company came out quarterly. So more service!!!

Paid $80–100Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Geoffrey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Just switched to Spire had my first pest and mosquito treatment and so far I have been impressed. Our new technician, Travis, did not just rush through the service. He listened to all the critter concerns and directions about areas to stay away from like my Garden and then took measures to annihilate any and all pests with extreme prejudice.

Paid $80–100Not sureRodent exterminationSpider exterminationGeneral pest inspection
Charles10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Travis and Dan did a great job handling our pest control needs.

Paid $20–40Great priceHornet & wasp exterminationRodent extermination
Maggie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Friendly staff & send a text before they come to treat! Great price & customer service!

Paid $80–100Great priceHornet & wasp exterminationRodent exterminationSpider extermination
ShirleyLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Spire did a great job with my home in Franklin Virginia, I would recommend them to my friends and family.

Paid $120–140Reasonable priceHornet & wasp exterminationRodent exterminationSpider extermination
Irina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Paid $20–40Great priceRodent exterminationSpider exterminationMosquito extermination
Artie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Paid $40–60Great priceHome inspectionHornet & wasp exterminationRodent extermination
Keith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $100–120Reasonable priceRodent extermination

Price

$63-39% vs typical bed bug exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 46%Reasonable 51%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Bug & insect extermination81$71–$126
General pest inspection78$68–$116
Spider extermination52$79–$141
Hornet & wasp extermination45$83–$246
Mosquito extermination44$58–$99
Ant extermination41$63–$194
Home inspection34$68–$146
Cockroach extermination29$88–$282

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