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Spirit Soul Wellness

Massage therapist · San Marcos, CA · reviewed since 2021

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%96+25Value 15%87+13.2Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 40 wellness centersPosition by Experts Score among all companies we track in this category. · better than 67%
5.0 ★★★★★ 38 Google reviews · 3 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
92%reviews answered by the owner
Sep 2026latest review

Spirit Soul Wellness at a glance

Google reviewers rate Spirit Soul Wellness five stars based on thirty-eight reviews, with the owner responding to ninety-two percent of comments. Clients describe a range of services including therapeutic massage, cupping, facials, and lymphatic drainage, noting the practitioner's knowledge and ability to address specific pain areas. Recurring themes highlight the relaxing atmosphere, personalized care, and easy booking system. All provided excerpts are positive, so no common criticisms are identified in the text.

  • Google rating: 5.0 out of 5 from 38 reviews (100% five-star).
  • Reviews on this page: 38 Google reviews (37 with written comments).
  • Owner responses: the business replied to 92% of reviews.
  • Most recent review: September 14, 2026.
  • Service: Wellness Center serving San Marcos, California.

Data from Google, last updated November 2, 2026.

Score profile vs other wellness centers

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

Satisfaction98Reliability96Craft & service100Value87Momentum100Replies to reviews–Satisfaction: 98 (median 95)Reliability: 96 (median 93)Craft & service: 100 (median 100)Value: 87 (median 100)Momentum: 100 (median 100)
Spirit Soul WellnessWellness Centers median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spirit Soul Wellness: 98/100 on this factor. Category median: 95.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spirit Soul Wellness: 96/100 on this factor. Category median: 93.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spirit Soul Wellness: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spirit Soul Wellness: 87/100 on this factor. Category median: 100.A
87
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spirit Soul Wellness: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 69.–
–

Bar = this company · dark tick = category median.

Star ratings

38 Google reviews we collected

  • 5 stars38100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 37 written reviews

  • Praise4095%
  • Complaints25%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price250%
  • Reasonable250%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude1433%
  • Would recommend1229%
  • Speed & response410%
  • Honesty & trust410%
  • Communication37%
  • Price & value37%
  • Quality & results25%

What customers talk about

We read 37 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She is super knowledgeable and I always feel so much better after seeing her”
  • “I highly recommend Alma, she made me feel comfortable immediately and reciprocated my chatty nature😁 I look forward to my next session of massage, h…”
  • “I messaged her on instagram to book and it was quick and easy.”
  • “I honestly can't say enough about how great she is.”
  • “She is so sweet, positive, easy to talk to, and has the hands of a healer.”
  • “I have a monthly auto renew membership and it is 100% worth it, Alma's booking system is so easy to use, she has a wide range of appointment times and…”
  • “I've know Alma for years and she always does a great job in the areas I need it most.”

People customers mention

  • Alma 21 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Ingrid12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Alma is amazing. I’ve been going to her for years. In fact, my whole family goes to her. She is super knowledgeable and I always feel so much better after seeing her

Great price
SuzanneLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Wow! I didn’t know how badly I needed this amazing massage! So many modalities wrapped up into an amazing session. Thank you so much Alma…. I will be in LaLa Land soon and it’s been a long time since I’ve felt so totally relaxed.

Great price
Lu1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Alma provides awesome massages. She will listen to you and spend time working problem areas in your body. She is kind and the ultimate professional. I highly recommend her services.

Reasonable price+ Communication+ Quality+ Professionalism
shantal12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Best massage therapist I’ve had Alma is so knowledgeable and so kind and helpful always a must to get monthly massages she has helped me in so many ways plus her location is so beautiful and peaceful can’t wait for my next service with her !

T7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I was NOT disappointed! I really enjoyed my massage. I definitely will be booking another appointment. However, this one will be booked for the 90 minute massage. Do yourself a favor and treat yourself.

VenessaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had my first session with Alma who was kind, and welcoming. I immediately felt at ease. The spa is very relaxing. I had a massage for my very tense shoulders which is where my body stores all of it's tension. It was my first experience with cupping and I was so surprised to discover that the relaxation of the…

Reasonable price

Photos

Customer reviews

5.0 ★★★★★ 38 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Ingrid Loreto12 reviewsTotal number of Google reviews Ingrid has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alma is amazing. I’ve been going to her for years. In fact, my whole family goes to her. She is super knowledgeable and I always feel so much better after seeing her

  • Price assessment: Great price
Suzanne ArmstrongLocal Guide · 14 reviewsTotal number of Google reviews Suzanne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Wow! I didn’t know how badly I needed this amazing massage! So many modalities wrapped up into an amazing session. Thank you so much Alma…. I will be in LaLa Land soon and it’s been a long time since I’ve felt so totally relaxed.

  • Price assessment: Great price
Response from the owner · 2 months ago

I am so glad you enjoyed your treatment, thanks so much for coming in! 🙌🏽 And thank you for trusting me to help you enjoy regular self care! 🧖‍♀️ 💆🏽‍♀️

Lu Ann Foster1 reviewTotal number of Google reviews Lu has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alma provides awesome massages. She will listen to you and spend time working problem areas in your body. She is kind and the ultimate professional. I highly recommend her services.

  • Price assessment: Reasonable price
  • Positive: Communication, Quality, Professionalism
Response from the owner · 4 years ago

Thank you for your great feedback, Lu Ann! I look forward to seeing you again soon!

shantal Garcia12 reviewsTotal number of Google reviews shantal has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best massage therapist I’ve had Alma is so knowledgeable and so kind and helpful always a must to get monthly massages she has helped me in so many ways plus her location is so beautiful and peaceful can’t wait for my next service with her !

Response from the owner · 9 months ago

Thanks so much for the review, Shantal! 🥰 I love working with you and look forward to seeing you again next month! 🫶🏼

T Wilson7 reviewsTotal number of Google reviews T has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was NOT disappointed! I really enjoyed my massage. I definitely will be booking another appointment. However, this one will be booked for the 90 minute massage. Do yourself a favor and treat yourself.

Response from the owner · 2 months ago

Thank you for your review! I look forward to working with you again soon! 💕

Venessa RosalesLocal Guide · 19 reviewsTotal number of Google reviews Venessa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had my first session with Alma who was kind, and welcoming. I immediately felt at ease. The spa is very relaxing. I had a massage for my very tense shoulders which is where my body stores all of it's tension. It was my first experience with cupping and I was so surprised to discover that the relaxation of the muscle settled in deeper than with just regular massage. I highly recommend Alma, she made me feel comfortable immediately and reciprocated my chatty nature😁 I look forward to my next session of massage, hot rocks, and cupping!

  • Price assessment: Reasonable price
Response from the owner · 2 months ago

Thank you for your kind words, it was great having you! I look forward to seeing you again soon! 🫶🏽

Angela Chevalier7 reviewsTotal number of Google reviews Angela has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alma is extremely knowledgeable and professional. I am a Holistic Health Practitioner and have been working as a Massage therapist and bodyworker for over 25 years. With more than 2500 hours of school and an immeasurable amount of continuous education, I am quite discerning when it comes to the level of care I receive when I need work for myself. I have been going to Alma for more than 10 years for my bodywork and skin care. I also refer clients and other professionals in the area to her. She offers so much support and encouragement for overall health. She is continually seeking to educate herself in a wide variety of modalities as well as fields of healing. She truly has a heart to serve. I’ve watched her grow as a practitioner and as a person. She holds space for her clients to access their own unique abilities for healing while providing the utmost comfort through her own personal experiences and practical & formal education. Finding a therapist that never wants to stop learning is truly a blessing. Schedule with Alma, you won’t be disappointed.

Response from the owner · a year ago

Thanks so much for the kind words, Angela!

Hillary Lewis4 reviewsTotal number of Google reviews Hillary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alma is simply put, the best! I've been seeing her for years. No matter what issue I present with she's got a technique to get me feeling good as new! She alters pressure as needed (without me even having to say anything), and is amazing when it comes to cupping. She's got a way about her that instantly puts you at ease, and there's never awkwardness. I honestly can't say enough about how great she is. Definitely book a session!

Response from the owner · a year ago

Thank you so much for your wonderful feedback and patronage over the years! 🫶 I am so grateful for you and look forward to seeing you again soon! 💕

Adrianna Lopez8 reviewsTotal number of Google reviews Adrianna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alma is amazing at what she does & has that touch! Her space is so comfy and always smells amazing. Thank you for always taking great care of me.

Response from the owner · a year ago

Thank you for your review, Adrianna! 💕 I love working with you and look forward to seeing you again soon! 💗

Therese Minkoff5 reviewsTotal number of Google reviews Therese has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have had two massages and two facials with Alma so far and she is just amazing! She incorporates enhancements like weighted blankets, heated towels and stones, and bolsters that made me feel so comfortable and relaxed. Her technique is amazing for both services! The massage was deep enough to iron out my sore muscles and my face was absolutely glowing after the facial. I can’t wait to go back! Alma has such a peaceful spirit and never pushes product or services. She just wants you to feel rejuvenated.

Response from the owner · a year ago

Thank you for leaving such a kind review, Therese! 🙏 So glad to help you feel better! 💜 See you again soon! 💐

Spirit Soul Wellness on Google Maps →

Business details