iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%96+29.5Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 29 artificial turf installationiPosition by Experts Score among all companies we track in this category. · better than 75%
5.0★★★★★39 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate SportZturf East Michigan five stars based on thirty-nine reviews, noting the owner replies to ninety-two percent of feedback. Customers frequently describe the installation of artificial turf and putting greens as professional, punctual, and high quality. Recurring themes include clear communication, fair pricing, and the team leaving job sites clean. Reviewers highlight the company's ability to transform outdoor spaces for pets and sports, with no common criticisms evident in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 39 reviews (100% five-star).
Reviews on this page: 39 Google reviews (36 with written comments, 11 with photos).
Owner responses: the business replied to 92% of reviews.
Score profile vs other artificial turf installation
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
SportZturf East MichiganArtificial Turf Installation median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.SportZturf East Michigan: 98/100 on this factor. Category median: 90.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.SportZturf East Michigan: 96/100 on this factor. Category median: 86.A
96
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 98.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.SportZturf East Michigan: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 77.–
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Bar = this company · dark tick = category median.
Star ratings
39 Google reviews we collected
5.0of 5
5 stars39100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 36 written reviews
100%praise
Praise76100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1925%
Quality & results1722%
Would recommend1418%
Speed & response1114%
Communication912%
Price & value57%
Honesty & trust11%
What customers talk about
We read 36 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The team was professional, friendly, and great to work with.”
“Mark and his team at SportZturf of East Michigan did an awesome job!”
“Highly recommend Sportzturf for anyone considering a turf or putting green project!”
“They were responsive, thorough, and provided an excellent product.”
“Mark communicated and explained The process, he was great to work with.”
“Fair pricing.”
“From start to finish, professional, knowledgeable, friendly, reliable, excellent installation, super easy to communicate with.”
People customers mention
Chris7 reviews
Mark6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
CCraig3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Mark and his team at SportZturf of East Michigan did an awesome job! Our putting green turned out great, and we couldn’t be happier with the quality and finished product. The team was professional, friendly, and great to work with. The whole process was fun from start to finish. Highly recommend Sportzturf for…
RRichard5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This was my 2nd time working with Mark at SportZturf for putting greens. Great people. Great products. Great customer service. Fair pricing. Will definitely use them again. Highly recommend!
Rryan3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Amazing turf, hard workers, and mark is very professional getting exactly
What we desired !
Mmelissa2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
SportZturf and Mark are incredible to work with. They installed turf in our backyard and we couldn’t be happier with the final result. They were responsive, thorough, and provided an excellent product. We highly recommend working with Mark and SportZturf!
DDds5419667 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Highly recommend Sport Tirf! Unbelievable product! Mark helped us pick the best turf for our application and showed us what to do every step of the way. Thank You Sport Turf.
MMark2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Mark Leja went above and beyond to assure our project was done to perfection. We did a huge project of 3000 square feet at the Eagles club in Clarkston, MI.This is a non-profit organization and the work was done all by volunteers. Mark came to our club and worked side by side with us for two full days. We cannot…
Mark and his team at SportZturf of East Michigan did an awesome job! Our putting green turned out great, and we couldn’t be happier with the quality and finished product. The team was professional, friendly, and great to work with. The whole process was fun from start to finish. Highly recommend Sportzturf for anyone considering a turf or putting green project!
R
Richard Sherwood5 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
This was my 2nd time working with Mark at SportZturf for putting greens. Great people. Great products. Great customer service. Fair pricing. Will definitely use them again. Highly recommend!
Response from the owner · a month ago
Thank you for your repeat business, Richard. We appreciate your recognition of our team's expertise and the quality of our products, especially for your putting greens. We look forward to serving you again.
R
ryan cassar3 reviewsiTotal number of Google reviews ryan has written across all businesses on Google Maps, not just this one.
SportZturf and Mark are incredible to work with. They installed turf in our backyard and we couldn’t be happier with the final result. They were responsive, thorough, and provided an excellent product. We highly recommend working with Mark and SportZturf!
D
Dds541966 Spencer7 reviewsiTotal number of Google reviews Dds541966 has written across all businesses on Google Maps, not just this one.
Highly recommend Sport Tirf! Unbelievable product! Mark helped us pick the best turf for our application and showed us what to do every step of the way. Thank You Sport Turf.
Response from the owner · Edited 3 months ago
We're glad to hear you had such a positive experience with SportZturf! Mark is dedicated to helping customers find the perfect solution. Your recommendation means a lot to us—thank you for choosing SportZturf!
M
Mark Best2 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Mark Leja went above and beyond to assure our project was done to perfection. We did a huge project of 3000 square feet at the Eagles club in Clarkston, MI.This is a non-profit organization and the work was done all by volunteers. Mark came to our club and worked side by side with us for two full days. We cannot thank him enough for his donation of time and expertise. The project turned out beautiful! Thanks Mark!
Response from the owner · 3 months ago
Mark, your commitment to the Eagles Club project is truly inspiring! It's fantastic to hear how Mark Leja dedicated his time and expertise alongside your volunteers. The beautiful outcome reflects everyone’s hard work. Thank you for sharing this amazing experience!
L
Leigh RLocal Guide · 9 reviewsiTotal number of Google reviews Leigh has written across all businesses on Google Maps, not just this one.
Sport Z Turf did an amazing job on our yard! After 2 years of failing to grow grass where our dog goes to the bathroom we called Sport Z Turf. Mark promptly returned our call and came to our house. He was very professional and not afraid to give his feedback or suggestions on what we thought we wanted. Installation occurred when he said it would as he said it would. Mark's crew were timely and professional; they obviously take pride in their work and it shows! Without reservation we can say if you're considering turf in your home or business go with Sport Z Turf.
Response from the owner · 3 months ago
Thank you, Leigh R, for your wonderful feedback! It's fantastic to hear how Mark and the team exceeded your expectations with both professionalism and quality. We appreciate your recommendation and look forward to serving you again!
S
Shawn Friend4 reviewsiTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Mark communicated and explained The process, he was great to work with.His team did a professional job And left the job site clean. we are very pleased with the finished results and our dogs love it.
Response from the owner · 5 months ago
Thanks for the awesome review, Shawn! We appreciate your support and we are so super happy your family is enjoying your new turf.
C
Connor MacBeth4 reviewsiTotal number of Google reviews Connor has written across all businesses on Google Maps, not just this one.
Mark and crew were excellent. They were on time thorough with the installation of the turf. He was very professional and knowledgeable with his crew and material. This is working great. The turf is saving me cleaning up everytime it rains and easy poop pickup. I recommend you use this company for your turf needs. 100% in my book.
Response from the owner · 6 months ago
Bruce, thank you very much for the awesome review and we are very happy you're satisfied with your new SportZturf lawn!
