Analyzing 6,529,9706.5M ReviewsFor 18,09818.1K Experts

Experts Reviews · Company report
Spotless Carpet Care logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%51+3.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Spotless Carpet Care

Chandler, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #68Position by Experts Score among all companies we track in this category. of 135 carpet cleaning · 5.0★ from 212 Google reviews

📞 Call (480) 821-4176Request a call backWebsite ↗

Report card

Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spotless Carpet Care is better than 97% of carpet cleaning.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spotless Carpet Care is better than 99% of carpet cleaning.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spotless Carpet Care is better than 100% of carpet cleaning.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spotless Carpet Care is better than 100% of carpet cleaning.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spotless Carpet Care is better than 100% of carpet cleaning.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spotless Carpet Care is better than 51% of carpet cleaning.C
51

Reviews for your job

Customers hired Spotless Carpet Care for 5 kinds of job.

Spotless Carpet Care for pet stain & odor removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.30
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$139–$373
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Pet stain & odor removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#31 / 87

All 30 Google reviews tagged “Pet stain & odor removal” · showing 20

J4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Steve is as professional and as positive as you will find in the business!

Upholstery cleaningGeneral carpet cleaningPet stain & odor removal
AndrewLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We have used Spotless Carpet Care for the past 15 years and they have always done a great job cleaning our carpets and tile and upholstery. Would highly recommend!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
AaronLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I found this business on the BBB website & I’m happy I did! Steve was very responsive, the job was done at a reasonable price & the technician was on time, courtesy & professional. A+ to these guys!

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Dora8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been using Spotless carpet care for over 10 years and I cannot tell you how happy we are with their services. The professional, always on time, very good communication, easy billing, and always a fabulous job making the carpets and upholstery in our houses, fresh and clean. Thank you, Spotless.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Nicholas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

10/10 all the way through. Steve was quick in his response and had the best prices in the valley hands down, guaranteed his work or it was free! Once the sectional was finished it was a brand new piece, stains and gum came out as if it never happened. The deodorizer they use was effective and the smell was gone for…

Upholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
DebbieLocal Guide · 77 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steve does a great job and he is my go to guy for carpet care!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Antoine was great!! I showed him a few areas I was concerned about. He did a fantastic job on my carpets and couch and loveseat!!! Everything is so clean and beautiful!

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
BethLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

For several years we used another company to clean our rentals properties. After some time, the quality went down hill. Thankfully we found Spotless Carpet Care and I am so happy with them. They get stains out better than the other company couldn't. Also, once done, the carpets are not "crunchy" telling us that no…

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The best carpet and upholstery cleaner out there. My house is very clean and they are very professional. I would recommend this company 100%. Thanks Steve and the spotless carpet care crew.

Area rug cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
RyanLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We love Spotless Carpet Care for our carpets and grout cleaning. We use them every year to help freshen up the floors the kids spill a lot on.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
GeorgeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent and professional

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Lauren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Steve is very easy to talk with and will listen attentively to your requests. He was honest and told me the areas he felt needed cleaning and ones that didn’t, saving me money .

Area rug cleaningGeneral carpet cleaningUpholstery cleaning
Joseph8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Excellent job!

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Beth4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I recommend Spotless Carpet Care, they get carpets cleaner than most and their prices are great! They also do a wonderful job at cleaning tile grout. Would not hesitate referring people to them!

General carpet cleaningPet stain & odor removal
ShariLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Our Schnauzer, Patch had been very sick. Accidents everywhere. I saw that Steve had 5 stars and several good reviews. I called and explain the situation, and he came a few days later. Steve made me no promises except he would do his best. And boy did. He. The stain, and the smell both came out and the carpets look…

General carpet cleaningPet stain & odor removal
Michelle2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Awesome service, great customer service! I will definitely use again.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
PamLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I'd have them back again to clean for me.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Maureen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great business. Won’t use anyone else. Very professional.

General carpet cleaningUpholstery cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
louise3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

We've been using Steve for over 10 years and his professionalism and knowledge is great. I would highly recommend his company for any and all services that is offered.

Area rug cleaningGeneral carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Cindy14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Our carpet looks wonderful! We

General carpet cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality

Show more pet stain & odor removal reviews (10 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning70$170–$334
Pet stain & odor removal30$139–$373
Area rug cleaning28$170–$453
Upholstery cleaning25$189–$353
Carpet steam cleaning7$170–$334

Compare with

Top Shelf Carpet Cleaners logoTop Shelf Carpet CleanersExperts Score 98Chandler · 4.98★F&F Carpet Cleaning Inc. logoF&F Carpet Cleaning Inc.Experts Score 98Chandler · 4.96★Voda Cleaning & Restoration of Phoenix logoVoda Cleaning & Restoration of PhoenixExperts Score 97Chandler · 4.98★