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Spotless Sparkle Cleaners

House cleaning service · Glendale, CA · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%94+55.2Reliability 26%87+22.7Value 15%96+14.6Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#28 of 74 move-in/move-out cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 63%
4.9 ★★★★★ 79 Google reviews · 5 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
24%reviews answered by the owner
$287typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Spotless Sparkle Cleaners at a glance

Google reviewers rate Spotless Sparkle Cleaners 4.9 out of 5 stars based on 79 reviews. Customers frequently praise the team for thorough deep cleaning, punctuality, professional communication, and flexible scheduling options like recurring services. The service is noted for handling specific requests efficiently and maintaining high standards in residential and short-term rental properties. One low-star review indicates dissatisfaction with the initial matching process, where the assigned team did not meet the client's specific expectations regarding language and fit.

  • Google rating: 4.9 out of 5 from 79 reviews (97% five-star).
  • Reviews on this page: 79 Google reviews (77 with written comments).
  • Owner responses: the business replied to 24% of reviews.
  • Most recent review: June 29, 2026.
  • Service: Move-In/Move-Out Cleaning Service serving Glendale, California.

Data from Google, last updated November 3, 2026.

Score profile vs other move-in/move-out cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

Satisfaction94Reliability87Craft & service–Value96Momentum100Replies to reviews–Satisfaction: 94 (median 91)Reliability: 87 (median 88)Value: 96 (median 100)Momentum: 100 (median 100)
Spotless Sparkle CleanersMove-In/Move-Out Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spotless Sparkle Cleaners: 94/100 on this factor. Category median: 91.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spotless Sparkle Cleaners: 87/100 on this factor. Category median: 88.A
87
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spotless Sparkle Cleaners: 96/100 on this factor. Category median: 100.A
96
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spotless Sparkle Cleaners: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 79.–
–

Bar = this company · dark tick = category median.

Star ratings

79 Google reviews we collected

  • 5 stars7797%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 77 written reviews

  • Praise14799%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price375%
  • Reasonable125%
  • Overpriced00%
  • Not sure00%
$287+20% vs typical move-in/move-out cleaning services

Middle half of what 3 customers paid ($269–$410) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results4530%
  • Speed & response3121%
  • Would recommend3020%
  • Staff & attitude2819%
  • Communication64%
  • Price & value43%
  • Honesty & trust43%

What customers talk about

We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great service, very friendly and helpful, they did a great job I would definitely recommend , Will use them again”
  • “The team was professional, efficient, and delivered an outstanding clean.”
  • “I’m very happy we found them and would absolutely recommend them.”
  • “The Trujillo Team arrives on time, fully equipped, and works with a level of organization and professionalism I’ve honestly never seen before.”
  • “Fast, easy, very communicative and great job - thank you Joe and team!”
  • “Great price, top-tier cleaning, super efficient team — they handled everything like pros.”
  • “We’ve been using Spotless and Sparkle Cleaning Service for a while now, and I’m genuinely impressed.”

People customers mention

  • Joe 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Spotless Sparkle Cleaners for 2 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

sara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service, very friendly and helpful, they did a great job I would definitely recommend , Will use them again

Paid $250–300Great price
JosephLocal Guide · 83 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Joe and Spotless Sparkle Cleaners were able to make it to my house on short notice and did a wonderful job. Joe was very easy to deal with and was accommodating to my availability. The ladies did a a thorough cleaning and did it in good time. They did exactly what I asked them to do and were super friendly. I…

Paid $400–450Reasonable priceGeneral housekeeping

Photos

Customer reviews

4.9 ★★★★★ 79 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Phil Noisy1 reviewTotal number of Google reviews Phil has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Did an excellent job! Would absolutely hire again. The kitchen especially was spotless and sparkly.

Chloe JorgensenLocal Guide · 19 reviewsTotal number of Google reviews Chloe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They detailed cleaned our house and its spotless! Every crumb is gone and the cleaning products have the whole house smelling amazing! We are super impressed and will be booking again.

  • Services: General housekeeping, Deep clean
Griffin & Neiyell1 reviewTotal number of Google reviews Griffin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service Great cleaning

  • Price: $250–300
sara h3 reviewsTotal number of Google reviews sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service, very friendly and helpful, they did a great job I would definitely recommend , Will use them again

  • Price assessment: Great price
  • Price: $250–300
Maddy Alpert6 reviewsTotal number of Google reviews Maddy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

When I moved out of my apartment, I used this cleaner and they were fabulous!!

  • Price assessment: Great price
  • Services: General housekeeping
Morgan Kemmeries2 reviewsTotal number of Google reviews Morgan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very thorough, kind, and professional! would definitely book again.

Ehab Hanna3 reviewsTotal number of Google reviews Ehab has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The team was professional, efficient, and delivered an outstanding clean. Highly recommend their five-star service

Shivam Patel8 reviewsTotal number of Google reviews Shivam has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Spotless Sparkle has been taking care of my home over the last year and I’m so happy with the overall experience. Their work is top quality and the autopay system makes it super effortless for me

Ranice Jaddou12 reviewsTotal number of Google reviews Ranice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

AMAZING SERVICE!!! I had a great experience with them, and they did a wonderful job cleaning my Air BnB in Beverly Grove. I will definitely be using them from here on out.

Cynthia Cidre7 reviewsTotal number of Google reviews Cynthia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We’ve been using Spotless and Sparkle Cleaning Service for a while now, and I’m genuinely impressed. The Trujillo Team arrives on time, fully equipped, and works with a level of organization and professionalism I’ve honestly never seen before. They clean our 4,000 sq ft house and patio thoroughly—and somehow do it in about 2.5 hours—not because anything is rushed, but because they work as a true team, each person knowing exactly what to do. The quality of the work is excellent: detailed, consistent, and clearly done by people who take pride in what they do. Just as important to us, the women are kind, respectful, and a pleasure to have in our home. I also really appreciate that Joe has consistently sent the same team when I’ve requested them—it makes a huge difference. This is a modern, highly professional cleaning service that still manages to feel personal, which isn’t easy to pull off. I’m very happy we found them and would absolutely recommend them.

Spotless Sparkle Cleaners on Google Maps →

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