Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts

Experts Reviews · Company report
Spotlight Inspection Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Spotlight Inspection Services

Downers Grove, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #1Position by Experts Score among all companies we track in this category. of 88 home inspectors · 5.0★ from 354 Google reviews

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Report card

Percentile vs other home inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Spotlight Inspection Services is better than 100% of home inspectors.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Spotlight Inspection Services is better than 99% of home inspectors.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Spotlight Inspection Services is better than 100% of home inspectors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Spotlight Inspection Services is better than 100% of home inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Spotlight Inspection Services is better than 100% of home inspectors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Spotlight Inspection Services is better than —% of home inspectors.–
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Reviews for your job

Customers hired Spotlight Inspection Services for 6 kinds of job.

Spotlight Inspection Services for manufactured home inspections

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Manufactured home inspections”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 45

All 10 Google reviews tagged “Manufactured home inspections”

Eric9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very courteous and professional! Fantastic experience every time!

Manufactured home inspections
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

His inspection was very thorough and efficient. I appreciated his attention to detail and walking us through his findings. Thanks so much!

Manufactured home inspections+ Punctuality+ Professionalism
Ashor6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Highly recommend!! I used Spotlight Inspection Services as a first time home buyer. Safa, my home inspector, was professional, punctual, and had a great attention to detail. He was ready to answer any question I had, and was very knowledgeable and experienced on issues that needed fixing. The inspection report was…

Manufactured home inspections+ Responsiveness+ Punctuality+ Quality
Mollie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Safa was delightful to work with and extremely thorough. He communicated regularly, was competitively priced, afforded online payment options, spent two+ hours on our inspection with a detailed report and answered so many of our questions. Also gotta say that he NEVER spoke to me and my partner in a condescending…

Manufactured home inspectionsPre-listing inspections+ Responsiveness+ Punctuality+ Quality
Danielle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We are first time Chicago homebuyers, and Safa performed the inspection on our condo. Safa was very friendly and kind, and made the process enjoyable for me. He was incredibly thorough and explained everything we found to me in great detail. I would absolutely use him again and will be recommending him to others. Thank you Safa!

Manufactured home inspections+ Responsiveness+ Punctuality+ Quality
Yuan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Safa is very knowledgeable and professional. A lot of attention to details. Highly recommend!

Manufactured home inspections+ Responsiveness+ Punctuality+ Quality
Yolanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

He did a great job inspecting the home make sure everything is safe so when we all move there we won’t have no problem great job I will highly recommend him to others I give him a five star ⭐️

Manufactured home inspections+ Quality
Ali4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Safa is very knowledgeable and very professional. He follows up with his clients afterwards as well. I will definitely use his services in the future and recommend others to do so. Great job Safa!

Manufactured home inspectionsMulti-unit inspectionsPre-listing inspections+ Responsiveness+ Punctuality+ Quality
Diana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Manufactured home inspections+ Responsiveness+ Punctuality+ Quality
sharonLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Manufactured home inspectionsPre-listing inspections+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 58%Reasonable 42%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Multi-unit inspections28—
Pre-listing inspections13—
Manufactured home inspections10—
Rental property inspections9—
Mold sampling8—
New construction inspections3—

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