Reviewers highlight punctual appointments, thorough explanations, and effective relief from back, neck, and hip pain through chiropractic adjustments, massages, and acupuncture. Staff are described as friendly and professional, with flexible scheduling for patients needing transportation. While most feedback is positive, a few low-star reviews criticize scheduling errors, long wait times, and a lack of communication regarding appointment availability.
Data from Google, last updated October 27, 2026.
Reviews from Google, shown as published (original wording, unedited).
very thorough went over my records today and my first visit was awesome
Marvin, we appreciate the five stars and your feedback. We are glad the records review felt thorough and that your first visit was awesome. Your comments motivate our team to keep improving the experience, and we appreciate you sharing them. - The Springfield Wellness Center Team
Friendly and professional , they traction , adjust and I get a massage with the massage therapist , keeping me from having surgery
Thank you so much for your kind review. We're delighted to hear you found our team friendly and professional and appreciate your praise for our staff and massage therapist. Your feedback means a lot and will be shared with the team. We strive to provide a comfortable, supportive environment for everyone who visits our office. - The Springfield Wellness Center Team
The doctor was very nice, best adjustment I’ve had!
Melissa, thank you for the five-star review and for sharing such kind words about the doctor. We are delighted you had a positive experience. Your feedback motivates our team to keep delivering excellent service. We look forward to welcoming you back. - The Springfield Wellness Center Team
If I am depending on someone to drive me, they are very accommodating and work me into schedule. Dr. Robb's does very gentle treatments. The treatments help, therefore I can have a active life style
Thank you for your kind words, Judy! We are delighted to hear that you found our team to be efficient, caring, and knowledgeable. Providing timely evaluations and support is a priority for us, and we appreciate you taking the time to share your positive experience. Your feedback motivates us to continue delivering excellent service. We look forward to seeing you again soon! - The Springfield Wellness Center Team
I've never had a chiropractor adjust me as good as Dr. Kempwerth! She was amazing and made me feel so much better from just one visit! She asked how I felt at every part of my body. Highly recommend!
Catherine, thank you for sharing your recommendation. We are thrilled to hear you felt listened to and supported throughout your visit. Your kind words motivate our team to continue providing attentive care. We look forward to welcoming you again. - The Springfield Wellness Center Team
They are the best!
Gary, your fantastic review made our day. Calling us the best means a great deal to our team. Thank you for sharing your support and enthusiasm. We appreciate you and look forward to seeing you again. - The Springfield Wellness Center Team
Abby was amazing! I had a great massage & booked another
Kaia, thank you for mentioning Abby. It is wonderful to hear you enjoyed your experience and scheduled another appointment. We appreciate your support and look forward to welcoming you back. - The Springfield Wellness Center Team
Incredible place to go! Already feeling 1000 times better after my 1st visit!
Thank you for the fantastic review, Kyle. We are thrilled to hear you had a positive experience and appreciate you sharing your feedback. We look forward to welcoming you back and supporting your wellness. - The Springfield Wellness Center Team
My drs have been stumped with my ongoing vertigo. Dr. Pat adjusts me every 2 weeks and I’m getting my life back!!!by far the best office from the front desk to the chiropractors.
Thank you for the review Melanie!
Excellent service
Thank you, Sree Padmaja, for the five-star rating! We appreciate your support and kind acknowledgment. It means a lot to our team. We look forward to continuing to exceed your expectations. - The Springfield Wellness Center Team