Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%99+34.7Reliability 15%95+14.3Craft & service 20%75+15Value 10%92+9.2Momentum 8%56+4.5Track record 7%32+2.2Accountability 5%51+2.6Experts Score= 82Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.82SCORESprings Plumbing
Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 90 plumbers · 5.0★ from 388 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Springs Plumbing is better than 99% of plumbers.A
99
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Springs Plumbing is better than 95% of plumbers.A
95
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Springs Plumbing is better than 75% of plumbers.B
75
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Springs Plumbing is better than 92% of plumbers.A
92
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Springs Plumbing is better than 56% of plumbers.C
56
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Springs Plumbing is better than 32% of plumbers.D
32
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Springs Plumbing is better than 51% of plumbers.C
51
Reviews for your job
Customers hired Springs Plumbing for 8 kinds of job.
Springs Plumbing for a/c system repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$251–$1.2k
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$325-32% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 48%Reasonable 52%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 47 | $366–$1.2k |
| Plumbing leak repair | 36 | $295–$1.1k |
| Water heater installation | 34 | $1.2k–$2.4k |
| Plumbing leak detection | 34 | $124–$656 |
| Toilet repair | 26 | $227–$618 |
| Faucet installation | 25 | $321–$1.1k |
| Faucet repair | 19 | $208–$611 |
| Outdoor plumbing system repair | 19 | $382–$1.5k |
