Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%100+35Reliability 15%98+14.7Craft & service 20%94+18.8Value 10%91+9.1Momentum 8%59+4.7Track record 7%30+2.1Accountability 5%49+2.5Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORESprings Plumbing
Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #2Position by Experts Score among all companies we track in this category. of 120 plumbers · 5.0★ from 388 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: satisfaction and reliability; weakest: track record.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Springs Plumbing is better than 100% of plumbers.A
100
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Springs Plumbing is better than 98% of plumbers.A
98
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Springs Plumbing is better than 94% of plumbers.A
94
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Springs Plumbing is better than 91% of plumbers.A
91
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Springs Plumbing is better than 59% of plumbers.C
59
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Springs Plumbing is better than 30% of plumbers.D
30
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Springs Plumbing is better than 49% of plumbers.C
49
Reviews for your job
Customers hired Springs Plumbing for 8 kinds of job.
Springs Plumbing for sewage cleanup
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$325-30% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 48%Reasonable 52%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing pipe repair | 47 | $353–$1.2k |
| Plumbing leak repair | 36 | $278–$986 |
| Water heater installation | 34 | $1.2k–$2.4k |
| Plumbing leak detection | 34 | $124–$633 |
| Toilet repair | 26 | $227–$606 |
| Faucet installation | 25 | $305–$986 |
| Faucet repair | 19 | $205–$607 |
| Outdoor plumbing system repair | 19 | $353–$1.5k |
