Lawn sprinkler system contractor · Sugar Land, TX · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%97+56.9Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty96−0.4Experts Score= 96Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.96SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 131 gardenersiPosition by Experts Score among all companies we track in this category. · better than 88%
5.0★★★★★35 Google reviews · 16 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that Sprinkler Repair Professionals handles broken pipes, valve issues, and system inspections with same-day or next-day scheduling. Reviews highlight quick response times to calls and texts, clear explanations of repairs, and reasonable pricing. Technicians are described as professional, punctual, and thorough, often testing the entire system after completing work. The owner is noted for responsive communication and accommodating scheduling requests. With a perfect five-star rating from thirty-five reviews, the company maintains a high standard of customer service.
Google rating: 5.0 out of 5 from 35 reviews (100% five-star).
Reviews on this page: 35 Google reviews (27 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: July 10, 2026.
Service: Gardener serving Sugar Land, Texas.
Data from Google, last updated November 11, 2026.
Score profile vs other gardeners
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
This companyGardeners median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sprinkler Repair Professionals: 97/100 on this factor. Category median: 85.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sprinkler Repair Professionals: 94/100 on this factor. Category median: 84.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sprinkler Repair Professionals: 96/100 on this factor. Category median: 94.A
96
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sprinkler Repair Professionals: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sprinkler Repair Professionals: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 41.–
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Bar = this company · dark tick = category median.
Star ratings
35 Google reviews we collected
5.0of 5
5 stars35100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 27 written reviews
100%praise
Praise58100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price250%
Reasonable250%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1424%
Speed & response1221%
Staff & attitude1119%
Would recommend814%
Price & value610%
Communication47%
Honesty & trust35%
What customers talk about
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Thankfully, the field technician put us at ease—he explained everything thoroughly and handled the repair perfectly and professionally.”
“technician who came out not only was able to find and fix my problem within minutes, he also took the time to take a look at all my sprinklers and mak…”
“Because of Jason, Sprinkler Repair Professionals is the only service of its kind that I will ever use.”
“If you want a service representative who is competent and professional; one who operates with ethicality, then look no further than Evann.”
“He was extremely responsive to our needs and the repair cost was very reasonable.”
“Professional , friendly and took time to explain my issues clearly.”
“Since Kerry has retired, Evann will be my permanent service representative because his outstanding work and his professional behavior have earned my trust.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Sprinkler Repair Professionals for 1 kind of job. Pick one to see what they paid and said.
Ron12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I called this morning with a sprinkler problem; fixed this afternoon. JT did a great job and couldn’t have nicer.
Reasonable priceIrrigation system repair & maintenance
S7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Chris found broken pipe debris (from a previous repair) in a valve, preventing the diaphragm from sealing which allowed water to flow through the valve no matter what zone was running. There was no charge for this service.
Great priceIrrigation system repair & maintenance
Bob8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Came and fixed the problem In a short time. This was a tough one. Tree root had affected the line. Not an easy fix.
Great priceIrrigation system repair & maintenance
PJLocal Guide · 101 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★
As first-time homebuyers, my wife and I were extremely worried when we discovered a broken sprinkler pipe. Thankfully, the field technician put us at ease—he explained everything thoroughly and handled the repair perfectly and professionally. His knowledge and demeanor gave us real peace of mind.
I can trust this…
MatthewLocal Guide · 67 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
What a great experience with this business. Kerry the technician who came out not only was able to find and fix my problem within minutes, he also took the time to take a look at all my sprinklers and make some adjustments. I’m new to this home and he made sure I understood all I need to. And super friendly besides…
Ingrid9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
Professional , friendly and took time to explain my issues clearly. They were prepared and cleared up my issues quickly.
Chris found broken pipe debris (from a previous repair) in a valve, preventing the diaphragm from sealing which allowed water to flow through the valve no matter what zone was running. There was no charge for this service.
Price assessment: Great price
Services: Irrigation system repair & maintenance
Response from the owner · 6 months ago
We appreciate your continued business and the great review! Thank you for trusting us!
Azmina Dhanani2 reviewsiTotal number of Google reviews Azmina has written across all businesses on Google Maps, not just this one.
As first-time homebuyers, my wife and I were extremely worried when we discovered a broken sprinkler pipe. Thankfully, the field technician put us at ease—he explained everything thoroughly and handled the repair perfectly and professionally. His knowledge and demeanor gave us real peace of mind.
I can trust this company 110%. Thank you for everything today!
Response from the owner · a year ago
We appreciate the incredible review and your business PJ!
Dr. R.Local Guide · 19 reviewsiTotal number of Google reviews Dr. has written across all businesses on Google Maps, not just this one.
Updated as of 4/2/25: Jason (SRP manager) is EXCEPTIONAL. His business ethics is second to none. Simply put, he exhibits a level of extraordinary customer service that we all hope for, but very rarely receive. Because of Jason, Sprinkler Repair Professionals is the only service of its kind that I will ever use. Thank you, Jason! Additionally, I must shine the spotlight on Evann. If you want a service representative who is competent and professional; one who operates with ethicality, then look no further than Evann. Since Kerry has retired, Evann will be my permanent service representative because his outstanding work and his professional behavior have earned my trust. Dr. R.
Sprinkler Repair Professionals. Simply put, the best of the best. We turn to them twice a year to ensure that our sprinkler system is ready for the winter and the spring/summer seasons. So, if you want top-notch support, call Jason (manager); he is professional, detailed oriented, and kind. And, if the stars are aligned, Java Kerry will be your technician. He is very competent; a southern gentleman. Jason and Java are a phenomenal duo. Simply magnificent! Thank you guys for ensuring that our home is ready for yet another season!!! D. Ridley
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Response from the owner · 3 years ago
We appreciate the incredible review and your continued business!
Matthew DuffyLocal Guide · 67 reviewsiTotal number of Google reviews Matthew has written across all businesses on Google Maps, not just this one.
What a great experience with this business. Kerry the technician who came out not only was able to find and fix my problem within minutes, he also took the time to take a look at all my sprinklers and make some adjustments. I’m new to this home and he made sure I understood all I need to. And super friendly besides being professionally so good. I won’t hesitate to call again on any future sprinkler needs!
Response from the owner · 2 years ago
We are glad that you chose us to work on your sprinkler system Matthew! Thank you for the incredible review!
Bryant Fraker7 reviewsiTotal number of Google reviews Bryant has written across all businesses on Google Maps, not just this one.