Window cleaning service · East Peoria, IL · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%80+5.7Craft & service penalty86−1.4Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#35 of 64 apartment cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 46%
4.9★★★★★588 Google reviews
95%five-star reviews
4.96★last 12 monthsiAverage stars on reviews from the last 12 months only.
1.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently describe the staff as punctual, courteous, and thorough when performing window cleaning, gutter maintenance, and power washing services. Many reviewers highlight the ease of scheduling and the quality of the final results. However, several low-star reviews cite issues with communication, specifically regarding missed appointments, unanswered phone calls, and unfulfilled estimates. Some clients also noted that specific areas, such as window sills, were not cleaned as initially agreed upon.
Google rating: 4.9 out of 5 from 588 reviews (95% five-star).
Reviews on this page: 588 Google reviews (460 with written comments, 7 with photos).
Owner responses: the business replied to 88% of reviews.
Most recent review: October 29, 2026.
Service: Apartment Cleaning Service serving East Peoria, Illinois.
Data from Google, last updated October 31, 2026.
Score profile vs other apartment cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Squeegee Squad - PeoriaApartment Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Squeegee Squad - Peoria: 91/100 on this factor. Category median: 93.A
91
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Squeegee Squad - Peoria: 91/100 on this factor. Category median: 92.A
91
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Squeegee Squad - Peoria: 86/100 on this factor. Category median: 94.A
86
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Squeegee Squad - Peoria: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Squeegee Squad - Peoria: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Squeegee Squad - Peoria: 80/100 on this factor. Category median: 77.A
80
Bar = this company · dark tick = category median.
Star ratings
588 Google reviews we collected
4.9of 5
5 stars55795%
4 stars214%
3 stars10%
2 stars31%
1 star61%
Praise vs complaints
Phrases our text analysis found in 460 written reviews
99%praise
Praise91499%
Complaints121%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price2628%
Reasonable6570%
Overpriced00%
Not sure22%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude26829%
Quality & results26629%
Speed & response14516%
Would recommend13214%
Price & value596%
Communication495%
Honesty & trust71%
What customers talk about
We read 460 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I have used these window cleaners for years and they have always been on time and as professional and thorough as you could hope for.”
“they did a great job and i will definitely use them again”
“They broke a storm window, bent a few screens and worse yet, they damaged/cracked a stained glass window (see photo).”
“Trent was friendly and professional and did a great job and was fast!”
“We would highly recommend their services and plan to use them yearly!”
“My husband paid the bill, but never again when I use this company nor recommend them.”
“They were thorough, courteous, efficient and provided professional quality service for a good price.”
“Reached out on Friday to get an estimate on a stain removal, was told I would receive an email.”
“…ly, did a great job , let me know of any concerns with my windows and explained areas that he could not "clean" like moisture between the windows.…”
“Squeegee Squad did a great job of cleaning our windows including vaulted ceiling windows that are very hard to reach.”
“I would best describe them as: Personable, professional, dependable, and affordable.”
People customers mention
Jasmine11 reviews
Ben7 reviews
Caleb6 reviews
Pat6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Squeegee Squad - Peoria for 6 kinds of job. Pick one to see what they paid and said.
QQrisqornellfan6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★
I have used these window cleaners for years and they have always been on time and as professional and thorough as you could hope for. I highly recommend them.
CCATHY2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
i have had them twice to power wash my house. the crews are very polite and respectful. they did a great job and i will definitely use them again
Reasonable pricePower/pressure washing
BBruce4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
John did a great job.
Very friendly and courteous.
Explained everything and did great.
Highly recommended.
JJohn6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★
The service guys did a great job, proficient, courteous, and polite. They willingly went back over a couple of windows where we asked, and didn’t leave until we were fully satisfied.
CCarol1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 days ago★★★★★
Squeegee Squad did a wonderful job cleaning our windows inside and out today ! Thank you so much! We would highly recommend their services and plan to use them yearly!
BBarb3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Had a great experience! Trent was friendly and professional and did a great job and was fast!
I have used these window cleaners for years and they have always been on time and as professional and thorough as you could hope for. I highly recommend them.
Price assessment: Reasonable price
Positive: Punctuality, Quality, Professionalism
Services: Interior & exterior window cleaning
Response from the owner · 3 years ago
Thank you for your review!
C
CATHY MOLCHIN2 reviewsiTotal number of Google reviews CATHY has written across all businesses on Google Maps, not just this one.
i have had them twice to power wash my house. the crews are very polite and respectful. they did a great job and i will definitely use them again
Price assessment: Reasonable price
Services: Power/pressure washing
Response from the owner · a day ago
Thank you so much for your kind words! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. Thank you Cathy!
B
Bruce Rager4 reviewsiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
John did a great job.
Very friendly and courteous.
Explained everything and did great.
Highly recommended.
Response from the owner · 2 days ago
Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that John provided you with outstanding service. John consistently goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of their hard work. We look forward to working with you in the future. Thank you Bruce!
J
John Grillot6 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
The service guys did a great job, proficient, courteous, and polite. They willingly went back over a couple of windows where we asked, and didn’t leave until we were fully satisfied.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 3 years ago
Thank you for your review! We will see you next time!
C
Carol Cramer1 reviewiTotal number of Google reviews Carol has written across all businesses on Google Maps, not just this one.
Squeegee Squad did a wonderful job cleaning our windows inside and out today ! Thank you so much! We would highly recommend their services and plan to use them yearly!
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 4 years ago
Thank you for your review! We will see you next year!
B
Barb McDermott3 reviewsiTotal number of Google reviews Barb has written across all businesses on Google Maps, not just this one.
Had a great experience! Trent was friendly and professional and did a great job and was fast!
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 5 days ago
Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Trent provided you with outstanding service. Trent consistently goes above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of his hard work. Thank you Barb!
K
Karlene Miller1 reviewiTotal number of Google reviews Karlene has written across all businesses on Google Maps, not just this one.
Thank you so much for your kind review! We're so glad to hear that Clayton & Trent were able to assist you. They both are truly assets to our team, and it’s always wonderful to hear that their efforts are appreciated. We’ll be sure to pass along your feedback to them—they’ll be thrilled to know they made such a positive impact! We’re grateful for your support and look forward to serving you again soon. Thank you Karlene!
K
Kathleen KaphaemLocal Guide · 19 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
They are great to work with! Easy to set up appointments. They do a good job! It's become a regular maintenance thing to have my gutters cleaned and get all the dog balls out :)
Price assessment: Reasonable price
Services: Gutter cleaning
Response from the owner · 2 weeks ago
We can’t thank you enough for your wonderful review and for being such a loyal customer. Your continued support means the world to us, and it’s always a pleasure to serve you. Thank you Kathleen!
S
Sylvia DavisLocal Guide · 23 reviewsiTotal number of Google reviews Sylvia has written across all businesses on Google Maps, not just this one.
Will & Jackson worked on our driveway. They did a great job and were so courteous & helpful! Squeegee Washington hires very nice people who do great work!! Thank you!
Response from the owner · 3 weeks ago
Thank you for taking the time to leave such a thoughtful review. We’re delighted to hear that Will and Jaxon provided you with outstanding service. They consistently go above and beyond to ensure our customers have a positive experience, and your feedback is a great affirmation of their hard work. Thank you Sylvia!
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Nicholas Cowley1 reviewiTotal number of Google reviews Nicholas has written across all businesses on Google Maps, not just this one.
Squeegee Squad guys were efficient, professional, and attentive to what I wanted washed/cleaned. I live in a condo. I usually wash my windows. I couldn't this year. My windows were dirty and my screens too; they did an excellent job on both inside and out!
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 3 weeks ago
Thank you so much for your kind words! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. Thank you Nicholas!
