Analyzing 5,420,9185.4M ReviewsFor 14,59814.6K Experts
Reviewers frequently praise the facility's cleanliness, efficient service, and the friendly, professional demeanor of the staff, particularly during surgical procedures and lab visits. However, recurring criticisms highlight issues with administrative communication, including missed callbacks, scheduling errors, and delays in processing paperwork. Additionally, some patients report difficulties with blood draws and confusion regarding insurance acceptance, leading to negative experiences despite generally positive interactions with clinical staff.
Data from Google, last updated October 26, 2026.
Reviews from Google, shown as published (original wording, unedited).
We read 1,034 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Knowledgeable, friendly l, welcoming and efficient.”
“The employees were extremely rude to me and demanded the security service taking me out of the building.”
“Very clean,very fast,everyone was very nice, thank all of you.”
“I felt very calm and comfortable while being prepared for surgery and she slowly woke me up after I started to gain consciousness.”
“Great service and all involved in my care were professional and kind.”
“Understandable that emergencies happen - but this is an awful display of protocol and lack of preparation.”
“This outpatient surgical center and lab deserves higher than 5 stars.”
“Was not satisfied at all will not be back.”
“Thoroughly explained everything before they did it.”
“Make you feel at home just genuine pleasantly people.”
“I was lying on my left side waiting to talk to the Doctor.”
“The wait time was very reasonable.”
“Their billing, the staff when you call, the nurses… the list goes on.”
praise complaint · found by our text analysis, Google review wording unchanged.
Good
Thank you, Toni, for taking the time to share your experience at St. Joseph's/Candler - Pooler Campus. We appreciate you choosing St. Joseph’s/Candler!
I always feel welcome as soon as I step inside .The greeters are wonderful. Receptionist are friendly and knowledgeable. Lab technicians are professional and kind.
St. Joseph's/Candler - Pooler Campus values your feedback and appreciates you choosing to prioritize your health with us.
Knowledgeable, friendly l, welcoming and efficient. I'm happy 😁
Bob, we are grateful for your feedback and are happy to hear you had a positive experience at St. Joseph's/Candler - Pooler Campus. Thank you for making time to share this review!
Wonderful care & staff
Thank you, Nancy, for taking the time to share your experience at St. Joseph's/Candler - Pooler Campus. We appreciate you choosing St. Joseph’s/Candler!
Used the facility for a recent colonoscopy Everything went well.
Thank you, Don, for taking the time to share your experience at St. Joseph's/Candler - Pooler Campus. We appreciate you choosing St. Joseph’s/Candler!
Dr Nath is top notch, great experience…
Dan, we are grateful for your feedback and are happy to hear you had a positive experience at St. Joseph's/Candler - Pooler Campus. Thank you for making time to share this review!
Everyone was so pleasant, kind and friendly. No one wants to go to the hospital. But, with staff like this, it makes it much easier. You can tell they actually like their job.
Thank you, Lorie, for taking the time to share your experience at St. Joseph's/Candler - Pooler Campus. We appreciate you choosing St. Joseph’s/Candler!
It was great. Everyone was extremely nice& caring.
Patty, we are grateful for your feedback and are happy to hear you had a positive experience at St. Joseph's/Candler - Pooler Campus. Thank you for making time to share this review!
Great service and all involved in my care were professional and kind. The facility was easy to drive to, plentiful parking, and greeters inside was a nice touch- the interior design and cleanliness provided me assurance that attention to detail would provide me the best care-
Marc, we are grateful for your feedback and are happy to hear you had a positive experience at St. Joseph's/Candler - Pooler Campus. Thank you for making time to share this review!
Hello Ya'll. The general staff at this facility is top notch. I must single out the greeters at the entrance. I have come to know each and every one of them. They are cordial, kind and empathetic to everyone who enters. They truly care. My husband and I appreciate them so much. The doctors and their staff are not only professional but listen to your every need and concern. We haven't found anyone who "might not like what they do". It is very comforting to know the quality of care that is received at St. Joseph's/Candler Pooler Campus. Thank you to all that work there.
Thank you, Lynn, for taking the time to share your experience at St. Joseph's/Candler - Pooler Campus. We appreciate you choosing St. Joseph’s/Candler!
Analyzing 5,420,9185.4M ReviewsFor 14,59814.6K Experts