Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts

Experts Reviews · Company report
St Louis Alarm Co logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

St Louis Alarm Co

Sunset Hills, MO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 34 cctv installation services · 5.0★ from 82 Google reviews

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Report card

Percentile vs other cctv installation services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.St Louis Alarm Co is better than 99% of cctv installation services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.St Louis Alarm Co is better than 98% of cctv installation services.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.St Louis Alarm Co is better than 99% of cctv installation services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.St Louis Alarm Co is better than 100% of cctv installation services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.St Louis Alarm Co is better than 100% of cctv installation services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.St Louis Alarm Co is better than —% of cctv installation services.–
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Reviews for your job

Customers hired St Louis Alarm Co for 2 kinds of job.

St Louis Alarm Co for installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 8

All 10 Google reviews tagged “Installation”

Travis10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Joe and his team were great to work with. Their attention to detail was top notch. Highly recommend them if you’re in the need for a security system.

Installation+ Responsiveness+ Punctuality+ Quality
Westview7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We are very pleased with our new security cameras! Joe was very professional and got the job done efficiently. He offers ongoing support with the cameras - if we ever have any questions we can always give him a call. We definitely reccomend St. Louis Alarm Co.

Installation+ Responsiveness+ Punctuality+ Quality
Maggie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joe made reasonable suggestions for camera and alarm installation. Explained everything in layman’s terms. Great price for both. Highly recommend his services.

Installation+ Responsiveness+ Punctuality+ Quality
Becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I just had a Joe from St. Louis alarm company install six cameras outdoors, five of the yard and one doorbell camera. Joe made the whole process from the initial visit to determine what I wanted through the completion I found the cost was very reasonable, and Joe was very helpful throughout the whole process and…

Installation+ Responsiveness+ Punctuality+ Quality
Midstate4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joe was very professional. We had a few ideas of the direction that we wanted to go and he ran with it

InstallationIt consulting+ Responsiveness+ Punctuality+ Quality
Jack1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was very dissatisfied with my security provider and turned to Joe and STL Alarm Co to replace that system. He did I'd quickly and saved me almost 50% on my monitoring while providing me a state of the art system.

InstallationIt consulting+ Responsiveness+ Punctuality+ Quality
Mitchell10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

STL Alarm Co is great! Joe made the install and setup very easy and painless. Highly recommend! These guys do a great job!

Installation+ Professionalism
Shaunta1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service and quality equipment.

InstallationIt consultingService not listed+ Responsiveness+ Punctuality+ Quality
JayLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joe at St Louis Alarm Company installed alarms and cameras at my business and did a great job. He always answers the phone when I call and showed up when he said he was. I would reccommend his company if you are looking for a Alarm or video cameras.

InstallationIt consulting+ Responsiveness+ Punctuality+ Quality
SteveLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Joe provides quality products and services and takes the time to explain how the system works. He has been responsive to our questions, and we can count on him for the best answers and suggestions. I expect that we will be doing more business with STL Alarm soon

InstallationIt consulting+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Installation10—
It consulting5—

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