Physical therapy clinic · Wellston, MO · reviewed since 2022
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%100+69.2Reliability 31%99+30.5Experts Score= 100Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 161 physical therapistsiPosition by Experts Score among all companies we track in this category. · better than 99%
5.0★★★★★58 Google reviews · 7 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate St. Louis Women's Physical Therapy five stars based on fifty-eight reviews, with the owner replying to sixty-two percent of them. Patients describe services focused on pelvic floor health, prenatal preparation, and postpartum recovery, noting that the clinic addresses issues like incontinence, prolapse, and core weakness. Recurring themes highlight the provider's knowledge, communication skills, and the comfortable, personalized nature of the exams and exercise programs. The available excerpts contain no low-star reviews, so no common criticisms are identified.
Google rating: 5.0 out of 5 from 58 reviews (100% five-star).
Reviews on this page: 58 Google reviews (57 with written comments).
Owner responses: the business replied to 62% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
This companyPhysical Therapists median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.St. Louis Women's Physical Therapy: 100/100 on this factor. Category median: 96.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.St. Louis Women's Physical Therapy: 99/100 on this factor. Category median: 96.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.St. Louis Women's Physical Therapy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 74.–
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Bar = this company · dark tick = category median.
Star ratings
58 Google reviews we collected
5.0of 5
5 stars58100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 57 written reviews
97%praise
Praise10097%
Complaints33%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3433%
Would recommend2726%
Communication1717%
Quality & results1010%
Speed & response66%
Honesty & trust55%
Price & value44%
What customers talk about
We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“She is extremely knowledgeable, professional, and makes the whole exam/treatment process a relaxed experience.”
“If you need help with your core and/or pelvic floor I would definitely recommend Jennifer Rispoli!”
“I explained my issues, she listened and gave me some tools to help.”
“First time seeing a PT and it was a great experience, it's very personalized and the hour is really worth every minute with Dr.”
“I had horrible low back pain and overall PF tightness still a year after giving birth, and her recommendations for breathing exercises, core strengthe…”
“She quickly diagnosed my issue and gave me simple exercises that quickly remedied the problem!”
“…weight squats and we went through a few things to find the issue and honestly her letting me know that my form was off while I showed her my squat and…”
“I know it seems expensive, but worth every penny to be pain free now!”
People customers mention
Jen35 reviews
Rispoli10 reviews
Jennifer9 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MadelineLocal Guide · 33 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Dr. Jen was truly the first doctor to ever take my concerns seriously, and helped me TREMENDOUSLY with my pelvic floor health. I had horrible low back pain and overall PF tightness still a year after giving birth, and her recommendations for breathing exercises, core strengthening techniques, and other exercises…
HLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
I can highly recommend Dr. Jen Rispoli for pelvic floor PT. She is extremely knowledgeable, professional, and makes the whole exam/treatment process a relaxed experience. Her office is private, clean, and comfortable. Staff is friendly too and communication was great. Would not hesitate to return if needed!
Lydia9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
First time patient and Jennifer made me feel so comfortable! She is knowledgeable and gave me a diagnosis and exercises to do! Don’t look further, see Jennifer for all things pelvic floor!
Megan2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Working with Dr. Jen has easily been a highlight of my prenatal & postpartum journeys! She is so kind, knowledgeable, & answers every question I’ve ever brought to her. She was the catalyst for learning more about my body as a woman, & prepared me for delivering & healing from healthy natural births. I have…
Ione7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Jennifer was excellent. I explained my issues, she listened and gave me some tools to help. They are working.
Liz3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Helped me prepare for childbirth and recover afterwards. Very kind, compassionate care!
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
Madeline MeisenheimerLocal Guide · 33 reviewsiTotal number of Google reviews Madeline has written across all businesses on Google Maps, not just this one.
Dr. Jen was truly the first doctor to ever take my concerns seriously, and helped me TREMENDOUSLY with my pelvic floor health. I had horrible low back pain and overall PF tightness still a year after giving birth, and her recommendations for breathing exercises, core strengthening techniques, and other exercises were things I hadn't even considered, nor realized were possible. After only a few sessions, I already noticed a difference in my pain and overall wellness. Pelvic floor PT is a super sensitive and vulnerable treatment to seek, but she made me incredibly comfortable the entire time. I highly, highly recommend Dr. Jen and tell everyone I know to go and see her!
H NLocal Guide · 22 reviewsiTotal number of Google reviews H has written across all businesses on Google Maps, not just this one.
I can highly recommend Dr. Jen Rispoli for pelvic floor PT. She is extremely knowledgeable, professional, and makes the whole exam/treatment process a relaxed experience. Her office is private, clean, and comfortable. Staff is friendly too and communication was great. Would not hesitate to return if needed!
Lydia Fabre9 reviewsiTotal number of Google reviews Lydia has written across all businesses on Google Maps, not just this one.
First time patient and Jennifer made me feel so comfortable! She is knowledgeable and gave me a diagnosis and exercises to do! Don’t look further, see Jennifer for all things pelvic floor!
Response from the owner · 7 months ago
Thank you so much for taking the time to write a review! We are happy to hear that you found great value in your first visit and that you had a good experience. We strive to make sure everyone is comfortable and to meet them and their needs where they are!
Megan Dixon2 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Working with Dr. Jen has easily been a highlight of my prenatal & postpartum journeys! She is so kind, knowledgeable, & answers every question I’ve ever brought to her. She was the catalyst for learning more about my body as a woman, & prepared me for delivering & healing from healthy natural births. I have recommended her to others more times than I can count. If I could encourage women to do anything for their health, it would be pelvic floor PT!
Ione Ellis7 reviewsiTotal number of Google reviews Ione has written across all businesses on Google Maps, not just this one.
LOVE JEN!!!! She has been a huge blessing in helping me with my pelvic floor needs. Not only is the experience extremely comfortable and welcoming, she knows her stuff and is very knowledgeable.
I came in originally with internal pain with intercourse and she helped me find ways to resolve that with tools, manual massage that she did in the office and breath work techniques.
I then came in many months later because well, I had given birth and suffered a 4th degree tear….. but!!! Because of my work with her before that, I truly think the healing process after birth went smooth and seamless to the point where she was pleasantly surprised with what she saw 3 months post partum.
I’m now on maintenance and will continue to use Jen if and when I need her! You won’t be disappointed seeing Jen as your pelvic floor PT!
Response from the owner · 11 months ago
Thank you for your kind words! It has been so fun to work with you through the different stages of life. You are a star client-keep up the good work!
Carissa Vandersaul1 reviewiTotal number of Google reviews Carissa has written across all businesses on Google Maps, not just this one.
After having 3 babies in less than 4 years I knew I needed help with my core and pelvic floor. I had done different YouTube workouts in the past, but I wasn't truly healing my body. I felt stuck and knew I needed help. A friend of mine recommended Jennifer and I decided to go.
Jennifer worked with me and gave me various exercises to help strengthen and retrain my body. She helped me go from a 6 by 15 cm gap in my core to a 1 1/2 by 2 cm gap. My pelvic floor also got stronger. If you need help with your core and/or pelvic floor I would definitely recommend Jennifer Rispoli!
Response from the owner · 11 months ago
Thank you so much for taking the time to leave a review. So happy to hear that we helped you get the missing piece you weren't getting through online platforms. You put in the work and earned every centimeter of that closed diastasis! You are proof that those gaps can and do close with the right exercise!
Gina Quiros4 reviewsiTotal number of Google reviews Gina has written across all businesses on Google Maps, not just this one.
I can’t recommend Dr Jen enough! After giving birth, I was struggling with pelvic floor issues and a lot of postpartum pain. Dr Jen was incredibly understanding, supportive, and knowledgeable. She made me feel comfortable from day one and really listened to my concerns.
I’m so grateful for her care and guidance during my recovery. If you’re pain during pregnancy, dealing with postpartum pain or pelvic floor issues, I highly recommend seeing Dr Jen. She truly made a difference for me!
Response from the owner · 11 months ago
Thank you for taking the time to leave a review. Making women feel supported, understood, and comfortable is one of our most important goals, and we are glad you feel that way! So happy to hear you are doing well!
