Real estate agent · Demarest, NJ · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%83+12.6Experts Score= 97Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#31 of 52 commercial real estate agentsiPosition by Experts Score among all companies we track in this category. · better than 41%
5.0★★★★★85 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Stacy Esser Group five stars based on eighty-five reviews, noting that the owner responds to nearly all feedback. Clients frequently cite professional communication, market knowledge, and assistance with pricing, staging, and repairs as key benefits for both buying and selling. The team is described as responsive and supportive, often helping clients navigate complex transactions without pressure, with no recurring criticisms found in the provided excerpts.
Google rating: 5.0 out of 5 from 85 reviews (100% five-star).
Reviews on this page: 85 Google reviews (76 with written comments, 4 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 29, 2026.
Service: Commercial Real Estate Agent serving Demarest, New Jersey.
Data from Google, last updated November 10, 2026.
Score profile vs other commercial real estate agents
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: value.
Stacy Esser GroupCommercial Real Estate Agents median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stacy Esser Group: 100/100 on this factor. Category median: 99.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stacy Esser Group: 99/100 on this factor. Category median: 99.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stacy Esser Group: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stacy Esser Group: 83/100 on this factor. Category median: 97.A
83
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stacy Esser Group: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 68.–
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Bar = this company · dark tick = category median.
Star ratings
85 Google reviews we collected
5.0of 5
5 stars85100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 76 written reviews
99%praise
Praise17299%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude4627%
Would recommend3822%
Speed & response3118%
Price & value1810%
Quality & results1710%
Honesty & trust127%
Communication116%
What customers talk about
We read 76 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“So professional, communicative and made the home selling experience as fluid and as easy as it could be.”
“We highly recommend Stacy and her team to anyone looking to buy or sell a home.”
“Stacy and her team are professional, responsive, and efficient.”
“They also managed to sell our Tenafly house at a great price.”
“Great experience working with Audra Fontanella and Anthony Eearls.”
“Stacy and team were fabulous at providing honest assessments on how to prepare our house, how to price it, and ultimately working closely with us ever…”
“Communication was great and we especially appreciated her staging lead Heather Alexander who effortlessly helped to prepare our house for photography…”
People customers mention
Jaclyn11 reviews
Tenafly9 reviews
Stacey4 reviews
Danziger4 reviews
Pearlman4 reviews
Chris3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
steven7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We loved working with Stacy and her team. So professional, communicative and made the home selling experience as fluid and as easy as it could be. We are so appreciate. Thank you
Viknesh5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Stacy and her team are fantastic to work with, whether you’re buying or selling a home! We worked with Stacy and her team when we purchased our home in 2019, and the entire experience was professional, smooth, and enjoyable. Recently, we had the pleasure of working with them again to sell that same home, and the…
Sharon4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
If you are thinking of selling your home in Bergen County, I would highly recommend the SEG group. Stacy and team were fabulous at providing honest assessments on how to prepare our house, how to price it, and ultimately working closely with us every step of the way up until the closing. Communication was great and…
Toby1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Great agent amazing service. We felt taken care of were very impressed with her entire team. Highly recommend!!
Greg4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Stacy and her team are the best of all time. Everything was professional, easy and enjoyable
I don't know why anyone would use anyone else in New Jersey to buy or sell their house. A+++
Catherine3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I worked with Stacy Esser and her team to sell my mother's house. They are absolutely amazing to work with! Stacy knows her real estate business inside and out and presented me with different options. I appreciate the extra time and attention everyone gave to me. I highly recommend working with them. She is the…
We loved working with Stacy and her team. So professional, communicative and made the home selling experience as fluid and as easy as it could be. We are so appreciate. Thank you
Ease of reaching staff: Very easy
Response from the owner · a week ago
We’re delighted Stacy and our team made your home sale smooth and straightforward. Our Value-Up Method™ focuses on clear communication and targeted preparation to help secure a top-dollar sale with minimal stress. Thank you for trusting Stacy Esser Group.
Viknesh Harichandra5 reviewsiTotal number of Google reviews Viknesh has written across all businesses on Google Maps, not just this one.
Stacy and her team are fantastic to work with, whether you’re buying or selling a home! We worked with Stacy and her team when we purchased our home in 2019, and the entire experience was professional, smooth, and enjoyable. Recently, we had the pleasure of working with them again to sell that same home, and the experience was even easier and more seamless.
Stacy and her team are professional, responsive, and efficient. They make the entire process stress-free and get things done! We highly recommend Stacy and her team to anyone looking to buy or sell a home.
Ease of reaching staff: Very easy
Response from the owner · 2 weeks ago
We’re grateful you trusted Stacy and our team for both your 2019 purchase and recent sale. Applying the Buyer Upside Method™ at purchase and the Value-Up Method™ at sale is how we deliver stress-free, strategic results. Hearing our responsiveness and efficiency made the process enjoyable means a lot. Thank you for recommending Stacy Esser Group in Northern NJ.
Sharon Nevins4 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
If you are thinking of selling your home in Bergen County, I would highly recommend the SEG group. Stacy and team were fabulous at providing honest assessments on how to prepare our house, how to price it, and ultimately working closely with us every step of the way up until the closing. Communication was great and we especially appreciated her staging lead Heather Alexander who effortlessly helped to prepare our house for photography and open houses, leveraging our own decor and style and giving it the modern facelift it needed to show exquisitely. SEG is a full service operation. Truly blown away by the attention we received and ultimately we got a deal that was beyond our expectations.
Response from the owner · 2 months ago
We’re honored you chose Stacy Esser Group and delighted our Value-Up Method™ helped you achieve a top-dollar sale in Bergen County. Stacy and Heather enjoyed working closely with you to prepare and stage the home, thoughtfully leveraging your own decor for the modern facelift that photographed and showed beautifully. Clear communication and full-service attention are central to our real estate strategy, and we’re glad you felt supported every step of the way. Helping clients exceed expectations is why SEG exists — thank you for trusting our team.
Toby Katz1 reviewiTotal number of Google reviews Toby has written across all businesses on Google Maps, not just this one.
Great agent amazing service. We felt taken care of were very impressed with her entire team. Highly recommend!!
Response from the owner · 2 months ago
Thank you for the wonderful recommendation. We’re thrilled you felt taken care of — providing client-first, strategy-driven real estate service across Northern NJ is what Stacy Esser Group stands for. We’ll share your praise with the team who supported you. We appreciate your trust and are honored to have earned such high praise.
Greg Miller4 reviewsiTotal number of Google reviews Greg has written across all businesses on Google Maps, not just this one.
Stacy and her team are the best of all time. Everything was professional, easy and enjoyable
I don't know why anyone would use anyone else in New Jersey to buy or sell their house. A+++
Response from the owner · 3 months ago
Thank you for the A+++ and for trusting Stacy and the Stacy Esser Group — as a top-tier real estate team serving Northern NJ, we’re honored your experience was professional, easy, and enjoyable. Whether buying or selling, our Buyer Upside Method™ and Value-Up Method™ are designed to deliver clear real estate strategy and confident results, including top-dollar sale outcomes when selling. We take pride in making complex moves feel straightforward and in earning that level of trust.
Catherine Radish3 reviewsiTotal number of Google reviews Catherine has written across all businesses on Google Maps, not just this one.
I worked with Stacy Esser and her team to sell my mother's house. They are absolutely amazing to work with! Stacy knows her real estate business inside and out and presented me with different options. I appreciate the extra time and attention everyone gave to me. I highly recommend working with them. She is the first person anyone should call with real estate needs in northern New Jersey.
Thanks again to Stacy, Hoda, Heather, Ruth and Jaclyn!
Response from the owner · 3 months ago
Thank you for entrusting Stacy Esser Group to sell your mother’s home in northern New Jersey. We’re honored our Value-Up Method™ and attentive, strategy-driven approach gave you clear options and the extra time and care you needed. We will share your kind words with Stacy, Hoda, Heather, Ruth and Jaclyn. Helping families through complex sales is our priority, and your recommendation means a great deal to our team.
Barry Posner2 reviewsiTotal number of Google reviews Barry has written across all businesses on Google Maps, not just this one.
The SEG team did a phenomenal job for us. From strategically pricing the house to staging and having a mastery of the local market. More than that, they provided us with “white glove” service in providing us with solutions to every issue. Contractors for repairs, advice on how to rid ourselves of home affects we no longer wanted, including gym equipment like treadmills and spin bikes! We could not have been happier with their advice and level of service.
Response from the owner · 6 months ago
Thank you for trusting the Stacy Esser Group and for sharing this thoughtful feedback. We’re honored our Value-Up Method™ and local market mastery helped deliver a top-dollar result in Northern NJ. Providing white-glove solutions—from staging and strategic pricing to trusted contractors and removal logistics—is a key part of our real estate strategy, and I’m glad it made the process easier for you. Your recognition of our team’s care and high standards means a great deal.
Ruth PadawerLocal Guide · 19 reviewsiTotal number of Google reviews Ruth has written across all businesses on Google Maps, not just this one.
In all the real estate situations we've had to deal with over the last 43 years -- be it renting, buying or selling – it seemed the realtors were looking out just for themselves. We figured that Stacy Esser Group would be just like that, but we were so wrong.
Every single person in Stacy Esser Group's office was incredibly wonderful. They listened. They never pushed us to do this or that. Instead, they simply laid out the pros and cons. They also managed to sell our Tenafly house at a great price.
They were also so patient with us, even when we kept asking questions. Every single one of the crew went out of their way to help and make us comfortable. We felt like we were in amazing hands: They were super kind and it really seemed that they wanted the best for us, like great, reliable buddies.
Response from the owner · 9 months ago
Thank you for trusting Stacy Esser Group with your Tenafly sale and for sharing such a thoughtful review. We’re glad our patient, consultative team listened to your priorities, laid out clear pros and cons, and made you feel comfortable every step of the way. We’re honored the Value-Up Method™ delivered a top-dollar result in Tenafly — helping families across Bergen County and Northern NJ achieve smart, confident outcomes is why we do this.
Yetty ZulehaLocal Guide · 32 reviewsiTotal number of Google reviews Yetty has written across all businesses on Google Maps, not just this one.
Buying my first home was very challenging. I did not know where to start. I was lucky to work with Allison Berkowitz. As a first-time homebuyer, I had so many questions and uncertainties, and she was absolutely incredible every step of the way. She was patient, knowledgeable, responsive, and genuinely invested in helping me find the right home—not just any home. She went above and beyond to make the entire process smooth. I felt supported and confident because of her guidance. I highly recommend Allison Berkowitz if you are buying, selling, renting or anything. She will not disappoint you!
Response from the owner · 9 months ago
Congratulations on your first home and thank you for trusting Allison and the Stacy Esser Group. We’re delighted Allison’s patient, knowledgeable guidance and responsiveness helped turn a challenging process into a confident, supported experience. Helping first-time buyers navigate uncertainty with the Buyer Upside Method™ is exactly why our team exists, and your recommendation means a great deal. We’re honored to have been part of this milestone in Northern NJ.
Jakub Witek1 reviewiTotal number of Google reviews Jakub has written across all businesses on Google Maps, not just this one.
Great experience working with Audra Fontanella and Anthony Eearls.They were professional, responsive, and were more than helpful throughout the entire process . Everything was handled smoothly and with care. I highly recommend them.
Response from the owner · 9 months ago
Thank you for sharing your experience — we’re thrilled Audra and Anthony provided the professional, responsive care you described. At Stacy Esser Group we prioritize a client-first, strategy-driven approach so every step is handled smoothly and with care. We appreciate your recommendation and are honored to deliver the same high standards across Northern NJ.
