Customers frequently cite punctuality, thorough explanations, and professional communication when describing HVAC, electrical, and plumbing services. Recurring themes include detailed inspections, clear option presentations, and responsive scheduling for both routine maintenance and complex repairs. However, several low-star reviews highlight significant price discrepancies compared to other bids, missed appointment windows, and prolonged delays in warranty repairs.
Data from Google, last updated October 25, 2026.
Reviews from Google, shown as published (original wording, unedited).
Spencer was extremely helpful! Called and walked me through something which helped me avoid paying for something I didn’t need! Highly recommend.
Wow, thank you for the awesome review! We are delighted to hear that you had a 5-star experience with Stafford Home Service. Our team works hard to provide top-notch service, and we are thrilled that it did not go unnoticed.
Bradford provided great service: fast, friendly, knowledgeable and effective!!<br>Thank you!!
Zara Vozhdayeva, your review made our day! We are overjoyed to hear that you were satisfied with the services you received from us at Stafford Home Service. Thank you for choosing us for your needs - we appreciate your business.
Nikola (Hero company) did a great job fixing a leaking drain that was installed by a different local Stillwater plumbing company. That company refused to come back and fix there leaking plumbing job.
Ed Roberts, Thank you for taking the time to share your positive experience with our plumbing services! We are thrilled to hear that our team was able to meet your expectations and provide you with excellent service. Your satisfaction is our top priority, and we appreciate your kind words.
Friendly and knowledgeable electrician that completed the job quickly and without any problems.
Joel Johnson- Thank you for the kind words and for recognizing the hard work of our team at Stafford Home Service. We are thrilled to hear that you had a great experience with us, and we look forward to serving you again soon!
Jason is one of the best in the business. We’ve trusted him with a very complex system for more than a decade.
We are so grateful for your 5-star review! Hearing that our services met your expectations at Stafford Home Service is truly rewarding. Thank you for choosing us, and we hope to work with you again in the future.
Alex was very knowledgeable, professional, and great to work out our electrical needs.
Joan Blake, thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team at Stafford Home Service. We appreciate your business and look forward to serving you again in the future.
Brady was excellent! Friendly, patient and knowledgeable about our boiler and what needs to happen next. He answered all our questions and was very thorough in his responses.
Louisa Keleher, thank you for the fantastic review! It is wonderful to hear that you were happy with our services at Stafford Home Service. We strive to exceed expectations, and we are grateful that we did so for you.
They inspected my heating and air-conditioning system and suggested three or four different options to remedy the cold basement problem
David Engelbret, thank you for your glowing review of our HVAC services. We are thrilled to hear that you were satisfied with our work. Your feedback is greatly appreciated!
Great service from Samuel - out for our HVAC maintenance and took time to explain the yellow flagged items thoroughly
Thanks for your five-star rating.
Brady was our technician. He was timely, polite, and efficient! He was able to communicate what was wrong with our system and addressed our concerns without hesitation. Extremely professional and pleasant process for our boiler issue
Sara Popkin- Your review made our day! We are delighted to hear that you had a 5-star experience with us. Thank you for choosing Stafford Home Service for your needs - we appreciate your business.