Analyzing 9,400,2369.4M ReviewsFor 26,78326.8K Experts
Google reviewers rate Standard Pest Management 4.9 out of 5 based on 682 reviews, with the owner responding to 96% of feedback. Positive comments frequently highlight thorough inspections, professional communication, punctual arrivals, and effective treatment of pests like roaches, mice, and ants in apartments. However, some low-star reviews criticize repeated visits that fail to resolve ongoing infestations, poor cleanup after service, and scheduling errors where technicians fail to show up or provide misleading information about service availability.
Data from Google, last updated November 10, 2026.
682 Google reviews we collected
Phrases our text analysis found in 547 written reviews
How often each topic comes up in the written reviews
We read 547 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was incredibly professional, knowledgeable, and thorough from start to finish.”
“Tony did a very thorough job of treating the apartment for pests and explaining each step of the process!”
“3 damaged 3 things moving them when repeatedly told to tell ME what he wants moved and I would move it.”
“He quickly identified the pest issue we were dealing with and went above and beyond to carefully inspect every possible area of our home to make sure…”
“I would definitely recommend him to anyone looking for quality work!”
“0/10 DO NOT RECOMMEND”
“y stood out was how patient and attentive he was, taking the time to explain everything clearly and provide helpful, practical tips to prevent the pro…”
“Highly recommend him to anyone looking for a reliable exterminator.”
“They gave me a reasonable estimate, scheduled the installation promptly, and completed the job in about three hours.”
praise complaint · found by our text analysis, Google review wording unchanged.
4.9 ★★★★★ 682 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Tony is phenomenal! Very nice and great at his job.
The service was fantastic! Tony helped out in my apartment and the pests significantly improved after one visit. Very happy with it!
Tony is awesome!
Glad to hear it, Paige!
⭐⭐⭐⭐⭐ I cannot recommend Tony highly enough! He was incredibly professional, knowledgeable, and thorough from start to finish. He quickly identified the pest issue we were dealing with and went above and beyond to carefully inspect every possible area of our home to make sure nothing was overlooked. What really stood out was how patient and attentive he was, taking the time to explain everything clearly and provide helpful, practical tips to prevent the problem from happening again. Tony gave us such peace of mind, and we are so grateful for his help. Highly recommend!
Glad to hear it, Ledah! Thank you for letting us serve you!
Alando was courteous, thorough, and very helpful. We hope we can work with him again!
Glad to hear it, Marcos!
Really good and thoughtful work from Antony! Gave good advice for the maintenance of the space and the inspection of the space was complete!
Glad to hear it, Estefany! Thank you for letting us serve you!
Tony is a genuine hardworking human being. An absolute pleasure having him take care of my roach infestation. The job isn’t done yet but I’m sure he’s the man to get it done. I’d only like to request tony from now on.
Glad to hear it, Gursehaj!
Great service by Antony! 10/10
Thank you, Hayden!
Tony is the best! Thanks for a thorough check of our apartment. You found spots we didn’t even know existed! Excellent customer service! Much appreciated!
We're glad that he was able to help! Thank you for letting us serve you Deb!
Tony has been really great at Sutton Terrance. He’s always very friendly and good at what he does.
Thank you, Janee!
Analyzing 9,400,2369.4M ReviewsFor 26,78326.8K Experts