Customers frequently praise Stanley Steemer technicians for their punctuality, polite communication, and thorough cleaning of carpets, upholstery, and ducts. Reviews highlight efficient scheduling, reasonable pricing compared to competitors, and attentive service that addresses specific stains or pet issues. However, some lower-rated experiences cite incomplete cleaning, unexpected costs, or equipment failures, while others note inconsistent results on grout or missed areas during the service.
Google rating: 4.9 out of 5 from 1,986 reviews (95% five-star).
Reviews on this page: 1,986 Google reviews (1,593 with written comments, 67 with photos).
Owner responses: the business replied to 95% of reviews.
Reviews from Google, shown as published (original wording, unedited).
DK
David Klein1 review
★★★★★
From calling for estimate, setting up appointment and the cleaning itself, could not have been more professional and efficient.
The men were polite, on time and did a great job.
Price assessment: Reasonable price
Price: $100–150
Services: Carpet steam cleaning
Response from the owner · 8 hours ago
We are so grateful for your feedback. Your opinion is very valuable to us and we can't wait for the next opportunity to clean for you. If we can help in any other way please call us at 1-800-STEEMER.
I have used your service several times in the past and was always pleased and today is no exception. They did a good job and they were very pleasant and polite.
Response from the owner · 2 years ago
Thanks for the awesome review! We work hard to meet our customers’ expectations, and we look forward to helping keep your home clean! If we can help in any other way please call us at 1-800-STEEMER.
Aaron and Ashton did an excellent job - Very thorough and fast!
Price assessment: Reasonable price
Price: $250–300
Positive: Punctuality
Services: Carpet steam cleaning
Response from the owner · 6 years ago
Thank you for this review! We're very glad to hear that the cleaning went well, and we look forward to hearing from you in the future for any of your cleaning needs.
Aaron with Stanley Steemer was very polite and answered all my questions. He cleaned our bonus room in our rental for $125 when another company was wanting to charge us $350!! Will definitely use Stanley Steemer in the future!!
Price assessment: Great price
Price: $100–150
Services: Carpet steam cleaning
Response from the owner · 3 days ago
Thank you for taking the time to review your recent service. We are very pleased to hear that our staff met your expectations. Looking forward to cleaning for you again soon. If we can help in any other way please call us at 1-800-STEEMER.
Extremely nice gentleman who came to clean our old carpet and I was amazed at how much better it looked when he was finished. He got stains up that I assumed were permanent. Excellent job!!! I highly recommend.
Price assessment: Reasonable price
Price: $150–200
Services: Carpet steam cleaning
Response from the owner · 3 days ago
Thank you for your kind words. We appreciate you taking the time to share your experience with Stanley Steemer! If we can help in any other way please call us at 1-800-STEEMER.
Excellent carpet cleaning service. Steven was exceptional. He was on time, communicated well & hard working. Carpet looked great & better than I expected. He was very presentable, professional, & polite. I have used the company before & I will again in future.
Thank you for this review! We're very glad to hear that the cleaning went well, and we look forward to hearing from you in the future for any of your cleaning needs. If we can help in any other way please call us at 1-800-STEEMER.
Thanks for the awesome review! We work hard to meet our customers’ expectations, and we look forward to helping keep your home clean! If we can help in any other way please call us at 1-800-STEEMER.
Chris was awesome! Stanley Steemer comes through AGAIN! Second time for using them in our home and the job was brilliant. Communicated well, efficient with the timing, most certainly a professional job. Very reasonably priced, exceeded expectations. We have a cat and he made sure I had the cat secure (not an outdoor cat) before he started the cleaning machine. I do recommend without hesitation.
Price assessment: Great price
Price: $100–150
Services: Carpet steam cleaning
Response from the owner · 5 days ago
Thank you for being such a great customer! You don't know how much your kind words mean to Stanley Steemer. We're so happy that we could take such good care of your home! If we can help in any other way please call us at 1-800-STEEMER.
Great work. Technicians were competent in their services. They spent extra care on stained areas.
Friendly and punctual.
Price assessment: Reasonable price
Price: $300–350
Services: Carpet steam cleaning, Pet stain & odor removal
Response from the owner · 7 years ago
Thank you so much for your kind words. We really appreciate you taking the time out of your day to share your experience with us. We count ourselves lucky to serve customers like you. We look forward to helping you keep your home clean!
